Quick answers
- Where is Heritage Convalescent Center?
- 1009 Clyde St, Amarillo, TX 79106, in Potter County, Texas.
- What is the phone number of Heritage Convalescent Center?
- (806) 352-5295, as listed by Medicare (CMS).
- What is the Medicare star rating of Heritage Convalescent Center?
- Medicare overall rating: 3 out of 5 stars (CMS data updated 2026-10-01).
- Has Heritage Convalescent Center been fined?
- Medicare lists no fines for Heritage Convalescent Center.
- What did inspectors find at Heritage Convalescent Center?
- In its last three inspection cycles (August 23, 2023 to December 4, 2025), Medicare lists 27 health citations; the most serious was level F. See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (August 23, 2023 to December 4, 2025), Heritage Convalescent Center had 27 health citations; the most serious was level F (no actual harm, potential for more than minimal harm). Medicare lists no fines or payment denials for it in the last three years. Nurse staffing is 4.05 hours per resident per day; the Texas average is 3.42 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: December 4, 2025 — 8 health citations
Inspections in this cycle: December 4, 2025 (standard health inspection).
Show 8 citations (levels A to F, no actual harm)
F0558 Level E
“Reasonably accommodate the needs and preferences of each resident.”
F0565 Level E
“Honor the resident's right to organize and participate in resident/family groups in the facility.”
F0812 Level E
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0578 Level D
“Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.”
F0584 Level D
“Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.”
F0656 Level D
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0695 Level D
“Provide safe and appropriate respiratory care for a resident when needed.”
Previous cycle: October 2, 2024 — 13 health citations
Inspections in this cycle: October 2, 2024 (standard health inspection); June 3, 2025 (complaint investigation); July 15, 2025 (complaint investigation); September 9, 2025 (complaint investigation).
Show 13 citations (levels A to F, no actual harm)
F0812 Level F
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0812 Level F
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0842 Level E
“Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.”
F0602 Level E
“Protect each resident from the wrongful use of the resident's belongings or money.”
F0726 Level E
“Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.”
F0761 Level E
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
F0880 Level E
“Provide and implement an infection prevention and control program.”
F0550 Level D
“Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.”
F0578 Level D
“Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.”
F0656 Level D
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0758 Level D
“Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.”
F0921 Level D
“Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.”
Earlier cycle: August 23, 2023 — 6 health citations
Inspections in this cycle: August 23, 2023 (standard health inspection); October 10, 2023 (complaint investigation); March 6, 2024 (complaint investigation); July 5, 2024 (complaint investigation).
Show 6 citations (levels A to F, no actual harm)
F0727 Level F
“Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.”
F0575 Level F
“Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.”
F0812 Level F
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0761 Level E
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0761 Level D
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | Texas | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 0.41 | 0.44 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 1.24 | 0.94 | 0.86 |
| Nurse aide hours per resident per day | 2.40 | 2.03 | 2.35 |
| Total nurse staff hours per resident per day | 4.05 | 3.42 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 3.55 | 2.99 | 3.43 |
| RN hours per resident per day on the weekend | 0.41 | 0.35 | 0.48 |
| Nursing staff turnover (per year) | 59.5% | 50.8% | 45.3% |
| RN turnover (per year) | 50.0% | 49.8% | 42.5% |
| Administrators who left in the last year | 1.0 | 0.6 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Legal business name: Heritage Convalescent Center, LTD..
Owners and managers Medicare lists (7)
| Name | Role | Share | Since |
|---|---|---|---|
| Stebbins Heritage, Inc. | Direct owner | — | April 8, 1999 |
| Dick and Joilue Stebbins Son's Trust | Direct owner | NOT APPLICABLE | August 4, 1996 |
| Stebbins, Richard | Direct owner | NOT APPLICABLE | October 1, 1998 |
| Stebbins Heritage, Inc. | Partner | NOT APPLICABLE | April 8, 1999 |
| Dick and Joilue Stebbins Son's Trust | Partner | NOT APPLICABLE | August 4, 1996 |
| Stebbins, Richard | Partner | NOT APPLICABLE | October 1, 1998 |
| Stebbins Heritage, Inc. | Management company (operational or managerial control) | NOT APPLICABLE | January 23, 2025 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 116 |
| Average residents per day | 71.4 |
| Takes part in | Medicare and Medicaid |
| Ownership | For profit – corporation |
| Legal business name | Heritage Convalescent Center, LTD. |
| First approved by Medicare/Medicaid | 1983-08-25 |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 1009 Clyde St, Amarillo, TX 79106 |
| County | Potter County |
| State | Texas |
| Phone | (806) 352‑5295 |
| CMS Certification Number | 455480 |
| Name in Medicare records | HERITAGE CONVALESCENT CENTER |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Windflower Health Center0.1 mi · Amarillo, TX · 4 of 5 stars
- Amarillo Medical Lodge0.2 mi · Amarillo, TX · 5 of 5 stars
- Amarillo Center for Skilled Care0.7 mi · Amarillo, TX · 2 of 5 stars
- Landmark of Amarillo Rehabilitation and Nursing Ce0.8 mi · Amarillo, TX · 3 of 5 stars
- Kirkland Court Health and Rehabilitation Center0.9 mi · Amarillo, TX · 2 of 5 stars
Nearest hospital emergency rooms
- VA Amarillo Healthcare System0.4 mi · Amarillo, TX · Federal/VA Acute Care Hospital
- Quail Creek Surgical Hospital0.8 mi · Amarillo, TX · Acute Care Hospital
- Northwest Texas Hospital1.3 mi · Amarillo, TX · Acute Care Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13