Quick answers
- Where is Heritage Center?
- 1201 W Buena Vista Rd, Evansville, IN 47710, in Vanderburgh County, Indiana.
- What is the phone number of Heritage Center?
- (812) 429-0700, as listed by Medicare (CMS).
- What is the Medicare star rating of Heritage Center?
- Medicare overall rating: 2 out of 5 stars (CMS data updated 2026-10-01).
- Has Heritage Center been fined?
- Medicare lists no fines for Heritage Center.
- What did inspectors find at Heritage Center?
- In its last three inspection cycles (July 5, 2022 to June 10, 2026), Medicare lists 31 health citations; the most serious was level G. 2 were level G or higher (actual harm or immediate jeopardy). See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (July 5, 2022 to June 10, 2026), Heritage Center had 31 health citations; the most serious was level G (actual harm to residents). 2 of them were level G or higher (actual harm or immediate jeopardy). Medicare lists no fines or payment denials for it in the last three years. Nurse staffing is 3.92 hours per resident per day; the Indiana average is 3.73 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: April 25, 2025 — 17 health citations
Inspections in this cycle: April 25, 2025 (standard health inspection); June 10, 2026 (complaint investigation).
Show 17 citations (levels A to F, no actual harm)
F0657 Level E
“Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.”
F0761 Level E
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
F0880 Level E
“Provide and implement an infection prevention and control program.”
F0658 Level D
“Ensure services provided by the nursing facility meet professional standards of quality.”
F0880 Level D
“Provide and implement an infection prevention and control program.”
F0550 Level D
“Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.”
F0636 Level D
“Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.”
F0638 Level D
“Assure that each resident’s assessment is updated at least once every 3 months.”
F0641 Level D
“Ensure each resident receives an accurate assessment.”
F0656 Level D
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0658 Level D
“Ensure services provided by the nursing facility meet professional standards of quality.”
F0677 Level D
“Provide care and assistance to perform activities of daily living for any resident who is unable.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0690 Level D
“Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.”
F0692 Level D
“Provide enough food/fluids to maintain a resident's health.”
F0758 Level D
“Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.”
F0881 Level D
“Implement a program that monitors antibiotic use.”
Previous cycle: March 19, 2024 — 6 health citations
Inspections in this cycle: March 19, 2024 (standard health inspection).
Show 6 citations (levels A to F, no actual harm)
F0641 Level D
“Ensure each resident receives an accurate assessment.”
F0686 Level D
“Provide appropriate pressure ulcer care and prevent new ulcers from developing.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0693 Level D
“Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.”
F0695 Level D
“Provide safe and appropriate respiratory care for a resident when needed.”
F0732 Level C
“Post nurse staffing information every day.”
Earlier cycle: July 5, 2022 — 8 health citations
Inspections in this cycle: July 5, 2022 (standard health inspection); November 1, 2023 (complaint investigation).
F0686 Level G
“Provide appropriate pressure ulcer care and prevent new ulcers from developing.”
actual harm to residents; isolated (a few residents) · Quality of Life and Care Deficiencies
F0689 Level G
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
actual harm to residents; isolated (a few residents) · Quality of Life and Care Deficiencies
Show 6 less serious citations (levels A to F)
F0688 Level E
“Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.”
F0609 Level D
“Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”
F0656 Level D
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0690 Level D
“Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.”
F0812 Level D
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0732 Level C
“Post nurse staffing information every day.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (4)
E0041 Level F
“Implement emergency and standby power systems.”
K0918 Level F
“Have generator or other power source capable of supplying service within 10 seconds.”
K0324 Level E
“Provide properly protected cooking facilities.”
K0353 Level E
“Inspect, test, and maintain automatic sprinkler systems.”
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | Indiana | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 0.41 | 0.68 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.78 | 0.78 | 0.86 |
| Nurse aide hours per resident per day | 2.74 | 2.28 | 2.35 |
| Total nurse staff hours per resident per day | 3.92 | 3.73 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 3.49 | 3.26 | 3.43 |
| RN hours per resident per day on the weekend | 0.26 | 0.46 | 0.48 |
| Nursing staff turnover (per year) | 53.9% | 45.9% | 45.3% |
| RN turnover (per year) | 59.1% | 40.5% | 42.5% |
| Administrators who left in the last year | 0.0 | 0.5 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Legal business name: Pulaski Memorial Hospital.
Owners and managers Medicare lists (2)
| Name | Role | Share | Since |
|---|---|---|---|
| Pulaski Memorial Hospital | Direct owner | 100% | February 1, 2023 |
| Holiday Home Health Care Corporation of Evansville | Management company (operational or managerial control) | NOT APPLICABLE | February 1, 2023 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 172 |
| Average residents per day | 137.5 |
| Takes part in | Medicare and Medicaid |
| Ownership | Government – county |
| Legal business name | Pulaski Memorial Hospital |
| First approved by Medicare/Medicaid | 1979-07-01 |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 1201 W Buena Vista Rd, Evansville, IN 47710 |
| County | Vanderburgh County |
| State | Indiana |
| Phone | (812) 429‑0700 |
| CMS Certification Number | 155104 |
| Name in Medicare records | HERITAGE CENTER |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- North Park Nursing Center0.5 mi · Evansville, IN · 4 of 5 stars
- Parkview Care Center1.3 mi · Evansville, IN · 3 of 5 stars
- Bethel Manor1.4 mi · Evansville, IN · 2 of 5 stars
- Envive of River City2.0 mi · Evansville, IN · 1 of 5 stars
- Brickyard Healthcare - Woodbridge Care Center2.0 mi · Evansville, IN · 3 of 5 stars
Nearest hospital emergency rooms
- Deaconess Hospital Inc5.0 mi · Evansville, IN · Acute Care Hospital
- Ascension St Vincent Evansville5.4 mi · Evansville, IN · Acute Care Hospital
- The Women's Hospital7.8 mi · Newburgh, IN · Acute Care Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13