Quick answers
- Where is Hayward Gardens Post Acute?
- 1628 B Street, Hayward, CA 94541, in Alameda County, California.
- What is the phone number of Hayward Gardens Post Acute?
- (510) 582-4636, as listed by Medicare (CMS).
- What is the Medicare star rating of Hayward Gardens Post Acute?
- Medicare overall rating: 5 out of 5 stars (CMS data updated 2026-10-01).
- Has Hayward Gardens Post Acute been fined?
- Medicare lists no fines for Hayward Gardens Post Acute.
- What did inspectors find at Hayward Gardens Post Acute?
- In its last three inspection cycles (June 9, 2023 to May 7, 2026), Medicare lists 31 health citations; the most serious was level G. 1 was level G or higher (actual harm or immediate jeopardy). See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (June 9, 2023 to May 7, 2026), Hayward Gardens Post Acute had 31 health citations; the most serious was level G (actual harm to residents). 1 of them was level G or higher (actual harm or immediate jeopardy). Medicare lists no fines or payment denials for it in the last three years. Nurse staffing is 4.34 hours per resident per day; the California average is 4.54 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: May 7, 2026 — 9 health citations
Inspections in this cycle: January 2, 2026 (complaint investigation); April 30, 2026 (complaint investigation); May 7, 2026 (standard health inspection).
Show 9 citations (levels A to F, no actual harm)
F0727 Level F
“Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.”
F0847 Level E
“Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.”
F0880 Level E
“Provide and implement an infection prevention and control program.”
F0755 Level E
“Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.”
F0550 Level D
“Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.”
F0695 Level D
“Provide safe and appropriate respiratory care for a resident when needed.”
F0842 Level D
“Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.”
F0742 Level D
“Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
Previous cycle: December 5, 2024 — 4 health citations
Inspections in this cycle: November 25, 2024 (complaint investigation); December 5, 2024 (standard health inspection).
Show 4 citations (levels A to F, no actual harm)
F0727 Level E
“Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.”
F0641 Level D
“Ensure each resident receives an accurate assessment.”
F0644 Level D
“Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.”
F0677 Level D
“Provide care and assistance to perform activities of daily living for any resident who is unable.”
Earlier cycle: June 9, 2023 — 18 health citations
Inspections in this cycle: June 9, 2023 (standard health inspection).
F0692 Level G
“Provide enough food/fluids to maintain a resident's health.”
actual harm to residents; isolated (a few residents) · Quality of Life and Care Deficiencies
Show 17 less serious citations (levels A to F)
F0801 Level F
“Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.”
F0802 Level F
“Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.”
F0803 Level F
“Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.”
F0804 Level F
“Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.”
F0806 Level F
“Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.”
F0812 Level F
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0908 Level F
“Keep all essential equipment working safely.”
F0638 Level E
“Assure that each resident’s assessment is updated at least once every 3 months.”
F0565 Level D
“Honor the resident's right to organize and participate in resident/family groups in the facility.”
F0655 Level D
“Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted”
F0676 Level D
“Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.”
F0688 Level D
“Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.”
F0693 Level D
“Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.”
F0697 Level D
“Provide safe, appropriate pain management for a resident who requires such services.”
F0756 Level D
“Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.”
F0761 Level D
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
F0881 Level D
“Implement a program that monitors antibiotic use.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (18)
E0039 Level F
“Conduct testing and exercise requirements.”
K0353 Level D
“Inspect, test, and maintain automatic sprinkler systems.”
K0920 Level D
“Ensure proper usage of power strips and extension cords.”
K0711 Level C
“Provide a written emergency evacuation plan.”
K0347 Level F
“Properly provide smoke detection systems in areas open to corridors.”
K0918 Level E
“Have generator or other power source capable of supplying service within 10 seconds.”
K0921 Level E
“Ensure that testing and maintenance of electrical equipment is performed.”
K0324 Level D
“Provide properly protected cooking facilities.”
K0920 Level D
“Ensure proper usage of power strips and extension cords.”
E0030 Level C
“List the names and contact information of those in the facility.”
K0712 Level F
“Have simulated fire drills held at unexpected times.”
K0355 Level E
“Properly select, install, inspect, or maintain portable fire extinguishes.”
K0363 Level E
“Install corridor and hallway doors that block smoke.”
E0004 Level D
“Develop and maintain an Emergency Preparedness Program (EP).”
E0039 Level D
“Conduct testing and exercise requirements.”
K0321 Level D
“Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.”
K0353 Level D
“Inspect, test, and maintain automatic sprinkler systems.”
K0918 Level D
“Have generator or other power source capable of supplying service within 10 seconds.”
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | California | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 0.72 | 0.68 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 1.07 | 1.20 | 0.86 |
| Nurse aide hours per resident per day | 2.55 | 2.66 | 2.35 |
| Total nurse staff hours per resident per day | 4.34 | 4.54 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 3.80 | 4.10 | 3.43 |
| RN hours per resident per day on the weekend | 0.49 | 0.52 | 0.48 |
| Nursing staff turnover (per year) | 31.9% | 36.6% | 45.3% |
| RN turnover (per year) | 35.7% | 37.8% | 42.5% |
| Administrators who left in the last year | 1.0 | 0.4 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Part of a group of 277 nursing homes: Pacs Group.
Legal business name: Hayward SNF Healthcare, LLC.
Owners and managers Medicare lists (1)
| Name | Role | Share | Since |
|---|---|---|---|
| Providence Group Inc | Direct owner | 100% | January 11, 2023 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 75 |
| Average residents per day | 68.8 |
| Takes part in | Medicare and Medicaid |
| Ownership | For profit – limited liability company |
| Group or chain (affiliated entity) | Pacs Group |
| Legal business name | Hayward SNF Healthcare, LLC |
| First approved by Medicare/Medicaid | 1969-02-01 |
| Resident and family councils | None |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 1628 B Street, Hayward, CA 94541 |
| County | Alameda County |
| State | California |
| Phone | (510) 582‑4636 |
| CMS Certification Number | 055434 |
| Name in Medicare records | HAYWARD GARDENS POST ACUTE |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Hayward Hills Health Care Center0.1 mi · Hayward, CA · 3 of 5 stars
- Sage Post Acute0.2 mi · Hayward, CA · 3 of 5 stars
- Canyon Creek Post-Acute0.5 mi · Castro Valley, CA · 5 of 5 stars
- Baywood Court Health Center0.7 mi · Castro Valley, CA · 5 of 5 stars
- Vista Post Acute1.1 mi · Hayward, CA · 4 of 5 stars
Nearest hospital emergency rooms
- Eden Medical Center1.6 mi · Castro Valley, CA · Acute Care Hospital
- St Rose Hospital3.3 mi · Hayward, CA · Acute Care Hospital
- Kaiser Foundation Hospital - San Leandro5.7 mi · San Leandro, CA · Acute Care Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13