Quick answers
- Where is Haven Homes of Maple Plain?
- 4848 Gateway Blvd, Maple Plain, MN 55359, in Hennepin County, Minnesota.
- What is the phone number of Haven Homes of Maple Plain?
- (763) 292-2300, as listed by Medicare (CMS).
- What is the Medicare star rating of Haven Homes of Maple Plain?
- Medicare overall rating: 5 out of 5 stars (CMS data updated 2026-10-01).
- Has Haven Homes of Maple Plain been fined?
- Medicare lists no fines for Haven Homes of Maple Plain.
- What did inspectors find at Haven Homes of Maple Plain?
- In its last three inspection cycles (May 23, 2024 to May 6, 2026), Medicare lists 2 health citations; the most serious was level D. See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (May 23, 2024 to May 6, 2026), Haven Homes of Maple Plain had 2 health citations; the most serious was level D (no actual harm, potential for more than minimal harm). Medicare lists no fines or payment denials for it in the last three years. Nurse staffing is 4.62 hours per resident per day; the Minnesota average is 4.27 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: May 6, 2026 — no health citations
Inspections in this cycle: May 6, 2026 (standard health inspection).
Previous cycle: July 24, 2025 — 2 health citations
Inspections in this cycle: July 24, 2025 (standard health inspection).
Show 2 citations (levels A to F, no actual harm)
F0657 Level D
“Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.”
F0880 Level D
“Provide and implement an infection prevention and control program.”
Earlier cycle: May 23, 2024 — no health citations
Inspections in this cycle: May 23, 2024 (standard health inspection).
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (9)
K0712 Level F
“Have simulated fire drills held at unexpected times.”
K0761 Level F
“To conduct inspection, testing and maintenance of fire doors by qualified individuals.”
K0911 Level F
“Meet requirements for the installation and maintenance of electrical systems.”
K0918 Level F
“Have generator or other power source capable of supplying service within 10 seconds.”
K0345 Level F
“Have approved installation, maintenance and testing program for fire alarm systems.”
K0346 Level F
“Follow proper procedures when the fire alarm was out of service for more than 4 hours.”
K0353 Level F
“Inspect, test, and maintain automatic sprinkler systems.”
K0354 Level F
“Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.”
K0372 Level E
“Ensure smoke barriers are constructed to a 1 hour fire resistance rating.”
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | Minnesota | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 0.98 | 1.08 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.93 | 0.61 | 0.86 |
| Nurse aide hours per resident per day | 2.70 | 2.58 | 2.35 |
| Total nurse staff hours per resident per day | 4.62 | 4.27 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 4.12 | 3.73 | 3.43 |
| RN hours per resident per day on the weekend | 0.52 | 0.71 | 0.48 |
| Nursing staff turnover (per year) | 24.3% | 42.1% | 45.3% |
| RN turnover (per year) | 33.3% | 39.3% | 42.5% |
| Administrators who left in the last year | 1.0 | 0.5 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Part of a group of 16 nursing homes: Cassia.
Legal business name: Haven Homes Inc.
Owners and managers Medicare lists (2)
| Name | Role | Share | Since |
|---|---|---|---|
| Elim Care Inc | Direct owner | 100% | January 1, 2014 |
| Cassia | Management company (operational or managerial control) | NOT APPLICABLE | January 1, 2020 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 64 |
| Average residents per day | 57.9 |
| Takes part in | Medicare and Medicaid |
| Ownership | Non-profit – corporation |
| Group or chain (affiliated entity) | Cassia |
| Legal business name | Haven Homes Inc |
| First approved by Medicare/Medicaid | 1987-10-01 |
| Part of a continuing care retirement community | Yes |
| Resident and family councils | Resident and family councils |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 4848 Gateway Blvd, Maple Plain, MN 55359 |
| County | Hennepin County |
| State | Minnesota |
| Phone | (763) 292‑2300 |
| CMS Certification Number | 245497 |
| Name in Medicare records | HAVEN HOMES OF MAPLE PLAIN |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Lake Minnetonka Shores4.9 mi · Spring Park, MN · 5 of 5 stars
- Folkestone9.0 mi · Wayzata, MN · 5 of 5 stars
- The Estates at Excelsior LLC9.3 mi · Excelsior, MN · 2 of 5 stars
- The Estates at Delano LLC9.5 mi · Delano, MN · 5 of 5 stars
- Hope Springs at Minnetonka11 mi · Minnetonka, MN · 1 of 5 stars
Nearest hospital emergency rooms
- Ridgeview Medical Center12 mi · Waconia, MN · Acute Care Hospital
- Maple Grove Hospital14 mi · Maple Grove, MN · Acute Care Hospital
- Buffalo Hospital16 mi · Buffalo, MN · Acute Care Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13