Quick answers
- Where is Harmony Palos?
- 11860 Southwest Highway, Palos Heights, IL 60463, in Cook County, Illinois.
- What is the phone number of Harmony Palos?
- (708) 361-4555, as listed by Medicare (CMS).
- What is the Medicare star rating of Harmony Palos?
- Medicare overall rating: 3 out of 5 stars (CMS data updated 2026-10-01).
- Has Harmony Palos been fined?
- Medicare lists 2 fines totaling $25,874.
- What did inspectors find at Harmony Palos?
- In its last three inspection cycles (May 27, 2022 to May 21, 2026), Medicare lists 38 health citations; the most serious was level G. 4 were level G or higher (actual harm or immediate jeopardy). See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (May 27, 2022 to May 21, 2026), Harmony Palos had 38 health citations; the most serious was level G (actual harm to residents). 4 of them were level G or higher (actual harm or immediate jeopardy). It was fined $25,874 in total (2 fines, the latest on June 11, 2025). Nurse staffing is 3.16 hours per resident per day; the Illinois average is 3.47 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: November 21, 2024 — 16 health citations
Inspections in this cycle: November 21, 2024 (standard health inspection); January 4, 2026 (complaint investigation); March 8, 2026 (complaint investigation); April 3, 2026 (complaint investigation); May 8, 2026 (complaint investigation); May 21, 2026 (complaint investigation).
F0689 Level G
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
actual harm to residents; isolated (a few residents) · Quality of Life and Care Deficiencies
F0689 Level G
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
actual harm to residents; isolated (a few residents) · Quality of Life and Care Deficiencies
Show 14 less serious citations (levels A to F)
F0812 Level F
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0656 Level E
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0761 Level E
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
F0880 Level E
“Provide and implement an infection prevention and control program.”
F0658 Level D
“Ensure services provided by the nursing facility meet professional standards of quality.”
F0600 Level D
“Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0755 Level D
“Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.”
F0880 Level D
“Provide and implement an infection prevention and control program.”
F0656 Level D
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0947 Level D
“Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.”
F0554 Level D
“Allow residents to self-administer drugs if determined clinically appropriate.”
F0676 Level D
“Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.”
Previous cycle: September 8, 2023 — 10 health citations
Inspections in this cycle: September 8, 2023 (standard health inspection); April 24, 2025 (complaint investigation); June 11, 2025 (complaint investigation); June 18, 2025 (complaint investigation).
F0689 Level G
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
actual harm to residents; isolated (a few residents) · Quality of Life and Care Deficiencies
F0689 Level G
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
actual harm to residents; isolated (a few residents) · Quality of Life and Care Deficiencies
Show 8 less serious citations (levels A to F)
F0558 Level E
“Reasonably accommodate the needs and preferences of each resident.”
F0688 Level E
“Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.”
F0609 Level D
“Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”
F0657 Level D
“Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.”
F0550 Level D
“Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0695 Level D
“Provide safe and appropriate respiratory care for a resident when needed.”
F0880 Level D
“Provide and implement an infection prevention and control program.”
Earlier cycle: May 27, 2022 — 12 health citations
Inspections in this cycle: May 27, 2022 (standard health inspection); March 11, 2024 (complaint investigation); September 27, 2024 (complaint investigation).
Show 12 citations (levels A to F, no actual harm)
F0558 Level E
“Reasonably accommodate the needs and preferences of each resident.”
F0880 Level E
“Provide and implement an infection prevention and control program.”
F0842 Level D
“Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.”
F0686 Level D
“Provide appropriate pressure ulcer care and prevent new ulcers from developing.”
F0692 Level D
“Provide enough food/fluids to maintain a resident's health.”
F0880 Level D
“Provide and implement an infection prevention and control program.”
F0550 Level D
“Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.”
F0658 Level D
“Ensure services provided by the nursing facility meet professional standards of quality.”
F0677 Level D
“Provide care and assistance to perform activities of daily living for any resident who is unable.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0882 Level D
“Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.”
F0908 Level D
“Keep all essential equipment working safely.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (22)
K0920 Level E
“Ensure proper usage of power strips and extension cords.”
E0015 Level F
“Address subsistence needs for staff and patients.”
E0022 Level F
“Establish policies and procedures for sheltering.”
E0037 Level F
“Establish staff and initial training requirements.”
K0345 Level F
“Have approved installation, maintenance and testing program for fire alarm systems.”
K0374 Level F
“Install smoke barrier doors that can resist smoke for at least 20 minutes.”
K0712 Level F
“Have simulated fire drills held at unexpected times.”
K0916 Level F
“Have a battery powered remote alarm panel in a location accessible by operating personnel.”
K0918 Level F
“Have generator or other power source capable of supplying service within 10 seconds.”
K0271 Level E
“Have exits that are accessible at all times.”
K0321 Level E
“Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.”
K0324 Level E
“Provide properly protected cooking facilities.”
K0353 Level E
“Inspect, test, and maintain automatic sprinkler systems.”
E0024 Level F
“Establish policies and procedures for volunteers.”
E0032 Level F
“Provide primary/alternate means for communication.”
E0037 Level F
“Establish staff and initial training requirements.”
K0345 Level F
“Have approved installation, maintenance and testing program for fire alarm systems.”
K0918 Level F
“Have generator or other power source capable of supplying service within 10 seconds.”
K0223 Level E
“Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.”
K0324 Level E
“Provide properly protected cooking facilities.”
K0929 Level E
“Ensure precautions for handling oxygen cylinders and equipment are correctly followed.”
K0930 Level E
“Ensure proper storage of liquid oxygen.”
Fines and payment denials
Total fines over about the last three years: $25,874 (2 fines). A payment denial means Medicare stopped paying for new admissions for a time.
| Date | Penalty | Amount or length |
|---|---|---|
| June 11, 2025 | Fine | $15,516 |
| April 24, 2025 | Fine | $10,358 |
Source: Medicare (CMS) Penalties file, data updated October 1, 2026.
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | Illinois | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 0.91 | 0.71 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.37 | 0.64 | 0.86 |
| Nurse aide hours per resident per day | 1.88 | 2.12 | 2.35 |
| Total nurse staff hours per resident per day | 3.16 | 3.47 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 3.05 | 3.08 | 3.43 |
| RN hours per resident per day on the weekend | 0.88 | 0.55 | 0.48 |
| Nursing staff turnover (per year) | 59.0% | 43.7% | 45.3% |
| RN turnover (per year) | 40.9% | 41.5% | 42.5% |
| Administrators who left in the last year | 0.0 | 0.5 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Part of a group of 96 nursing homes: Legacy Healthcare.
Legal business name: PHW Skilled Nursing Facility, LLC.
Owners and managers Medicare lists (4)
| Name | Role | Share | Since |
|---|---|---|---|
| Doros Generation Trust U/A/D 1/3/12 | Direct owner | 26% | February 1, 2023 |
| GPN Family Trust U/A/D 4/28/08 | Direct owner | 60% | February 1, 2023 |
| Oakway Operations LLC | Direct owner | 15% | February 1, 2023 |
| Legacy Healthcare Financial Services LLC | Management company (operational or managerial control) | NOT APPLICABLE | February 1, 2023 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 130 |
| Average residents per day | 97 |
| Takes part in | Medicare and Medicaid |
| Ownership | For profit – limited liability company |
| Group or chain (affiliated entity) | Legacy Healthcare |
| Legal business name | PHW Skilled Nursing Facility, LLC |
| First approved by Medicare/Medicaid | 1996-06-12 |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 11860 Southwest Highway, Palos Heights, IL 60463 |
| County | Cook County |
| State | Illinois |
| Phone | (708) 361‑4555 |
| CMS Certification Number | 145893 |
| Name in Medicare records | HARMONY PALOS |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Avantara Palos Heights0.1 mi · Palos Heights, IL · 2 of 5 stars
- Nexus at Palos1.8 mi · Palos Hills, IL · 1 of 5 stars
- Chicago Ridge SNF2.0 mi · Chicago Ridge, IL · 1 of 5 stars
- Elevate Care Palos Heights2.1 mi · Palos Heights, IL · 2 of 5 stars
- Avantara Chicago Ridge2.5 mi · Chicago Ridge, IL · 4 of 5 stars
Nearest hospital emergency rooms
- Palos Community Hospital1.6 mi · Palos Heights, IL · Acute Care Hospital
- Advocate Christ Hospital & Medical Center5.3 mi · Oak Lawn, IL · Acute Care Hospital
- OSF Little Company of Mary Medical Center7.1 mi · Evergreen Park, IL · Acute Care Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13