Quick answers
- Where is Hale Malamalama?
- 6163 Summer Street, Honolulu, HI 96821, in Honolulu County, Hawaii.
- What is the phone number of Hale Malamalama?
- (808) 396-0537, as listed by Medicare (CMS).
- What is the Medicare star rating of Hale Malamalama?
- Medicare overall rating: 2 out of 5 stars (CMS data updated 2026-10-01).
- Has Hale Malamalama been fined?
- Medicare lists 1 fine totaling $72,144.
- What did inspectors find at Hale Malamalama?
- In its last three inspection cycles (October 6, 2022 to January 31, 2025), Medicare lists 42 health citations; the most serious was level G. 3 were level G or higher (actual harm or immediate jeopardy). See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (October 6, 2022 to January 31, 2025), Hale Malamalama had 42 health citations; the most serious was level G (actual harm to residents). 3 of them were level G or higher (actual harm or immediate jeopardy). It was fined $72,144 in total (1 fine, the latest on January 31, 2025). Nurse staffing is 4.28 hours per resident per day; the Hawaii average is 4.99 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: September 27, 2024 — 6 health citations
Inspections in this cycle: September 27, 2024 (standard health inspection).
Show 6 citations (levels A to F, no actual harm)
F0867 Level F
“Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.”
F0584 Level E
“Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.”
F0921 Level E
“Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.”
F0550 Level D
“Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.”
F0657 Level D
“Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.”
F0761 Level D
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
Previous cycle: September 15, 2023 — 27 health citations
Inspections in this cycle: September 15, 2023 (standard health inspection); January 31, 2025 (complaint investigation).
F0600 Level G
“Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.”
actual harm to residents; isolated (a few residents) · Freedom from Abuse, Neglect, and Exploitation Deficiencies
F0684 Level G
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
actual harm to residents; isolated (a few residents) · Quality of Life and Care Deficiencies
F0689 Level G
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
actual harm to residents; isolated (a few residents) · Quality of Life and Care Deficiencies
Show 24 less serious citations (levels A to F)
F0657 Level F
“Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.”
F0730 Level F
“Observe each nurse aide's job performance and give regular training.”
F0812 Level F
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0835 Level F
“Administer the facility in a manner that enables it to use its resources effectively and efficiently.”
F0837 Level F
“Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.”
F0865 Level F
“Have a plan that describes the process for conducting QAPI and QAA activities.”
F0880 Level F
“Provide and implement an infection prevention and control program.”
F0919 Level F
“Make sure that a working call system is available in each resident's bathroom and bathing area.”
F0552 Level E
“Ensure that residents are fully informed and understand their health status, care and treatments.”
F0565 Level E
“Honor the resident's right to organize and participate in resident/family groups in the facility.”
F0584 Level E
“Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.”
F0585 Level E
“Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.”
F0609 Level D
“Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”
F0610 Level D
“Respond appropriately to all alleged violations.”
F0657 Level D
“Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0578 Level D
“Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.”
F0582 Level D
“Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.”
F0622 Level D
“Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.”
F0655 Level D
“Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted”
F0660 Level D
“Plan the resident's discharge to meet the resident's goals and needs.”
F0661 Level D
“Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.”
F0697 Level D
“Provide safe, appropriate pain management for a resident who requires such services.”
F0883 Level D
“Develop and implement policies and procedures for flu and pneumonia vaccinations.”
Earlier cycle: October 6, 2022 — 9 health citations
Inspections in this cycle: October 6, 2022 (standard health inspection).
Show 9 citations (levels A to F, no actual harm)
F0835 Level E
“Administer the facility in a manner that enables it to use its resources effectively and efficiently.”
F0880 Level E
“Provide and implement an infection prevention and control program.”
F0550 Level D
“Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.”
F0584 Level D
“Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.”
F0656 Level D
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0688 Level D
“Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.”
F0728 Level D
“Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.”
F0811 Level D
“Ensure that residents are assessed for appropriateness for a feeding assistant program, receive services as per their plan of care, and feeding assistants are trained and supervised.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (9)
K0914 Level D
“Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.”
E0030 Level F
“List the names and contact information of those in the facility.”
E0039 Level F
“Conduct testing and exercise requirements.”
K0761 Level D
“To conduct inspection, testing and maintenance of fire doors by qualified individuals.”
K0918 Level D
“Have generator or other power source capable of supplying service within 10 seconds.”
K0291 Level F
“Install emergency lighting that can last at least 1 1/2 hours.”
K0345 Level F
“Have approved installation, maintenance and testing program for fire alarm systems.”
K0351 Level F
“Install an approved automatic sprinkler system.”
K0918 Level F
“Have generator or other power source capable of supplying service within 10 seconds.”
Fines and payment denials
Total fines over about the last three years: $72,144 (1 fine). A payment denial means Medicare stopped paying for new admissions for a time.
| Date | Penalty | Amount or length |
|---|---|---|
| January 31, 2025 | Fine | $72,144 |
Source: Medicare (CMS) Penalties file, data updated October 1, 2026.
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | Hawaii | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 1.41 | 1.73 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.01 | 0.35 | 0.86 |
| Nurse aide hours per resident per day | 2.85 | 2.91 | 2.35 |
| Total nurse staff hours per resident per day | 4.28 | 4.99 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 3.63 | 4.41 | 3.43 |
| RN hours per resident per day on the weekend | 0.94 | 1.32 | 0.48 |
| Nursing staff turnover (per year) | 50.0% | 34.5% | 45.3% |
| RN turnover (per year) | 40.0% | 30.5% | 42.5% |
| Administrators who left in the last year | 0.0 | 0.2 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Legal business name: Ono Enterprise LTD.
Owners and managers Medicare lists (3)
| Name | Role | Share | Since |
|---|---|---|---|
| Ono Enterprise LTD | Direct owner | — | July 8, 1967 |
| Fukumura, Gary | Direct owner | — | March 4, 2011 |
| Fukumura, Pauline | Direct owner | — | March 4, 2011 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 40 |
| Average residents per day | 33.8 |
| Takes part in | Medicare and Medicaid |
| Ownership | For profit – corporation |
| Legal business name | Ono Enterprise LTD |
| First approved by Medicare/Medicaid | 1999-09-16 |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 6163 Summer Street, Honolulu, HI 96821 |
| County | Honolulu County |
| State | Hawaii |
| Phone | (808) 396‑0537 |
| CMS Certification Number | 125050 |
| Name in Medicare records | HALE MALAMALAMA |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Hi'olani Care Center at Kahala Nui3.9 mi · Honolulu, HI · 5 of 5 stars
- Maunalani Nursing and Rehabilitation Center4.6 mi · Honolulu, HI · 5 of 5 stars
- Palolo Chinese Home4.7 mi · Honolulu, HI · 2 of 5 stars
- Leahi Hospital5.2 mi · Honolulu, HI · 5 of 5 stars
- Hale Ola Kino by Arcadia7.1 mi · Hon, HI · 5 of 5 stars
Nearest hospital emergency rooms
- Adventist Health Castle7.0 mi · Kailua, HI · Acute Care Hospital
- Kapiolani Medical Center for Women & Children7.4 mi · Honolulu, HI · Children's Hospital
- Straub Clinic and Hospital8.5 mi · Honolulu, HI · Acute Care Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13