Quick answers
- Where is Good Shepherd Services Ltd?
- 607 Bronson Rd, Seymour, WI 54165, in Outagamie County, Wisconsin.
- What is the phone number of Good Shepherd Services Ltd?
- (920) 833-6856, as listed by Medicare (CMS).
- What is the Medicare star rating of Good Shepherd Services Ltd?
- Medicare overall rating: 4 out of 5 stars (CMS data updated 2026-10-01).
- Has Good Shepherd Services Ltd been fined?
- Medicare lists no fines for Good Shepherd Services Ltd.
- What did inspectors find at Good Shepherd Services Ltd?
- In its last three inspection cycles (April 11, 2024 to August 26, 2026), Medicare lists 15 health citations; the most serious was level E. See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (April 11, 2024 to August 26, 2026), Good Shepherd Services Ltd had 15 health citations; the most serious was level E (no actual harm, potential for more than minimal harm). Medicare lists no fines or payment denials for it in the last three years. Nurse staffing is 4.81 hours per resident per day; the Wisconsin average is 4.25 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: August 26, 2026 — 7 health citations
Inspections in this cycle: March 20, 2026 (complaint investigation); April 21, 2026 (complaint investigation); August 26, 2026 (standard health inspection).
Show 7 citations (levels A to F, no actual harm)
F0887 Level E
“Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.”
F0803 Level D
“Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.”
F0883 Level D
“Develop and implement policies and procedures for flu and pneumonia vaccinations.”
F0609 Level D
“Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”
F0610 Level D
“Respond appropriately to all alleged violations.”
F0600 Level D
“Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.”
F0602 Level D
“Protect each resident from the wrongful use of the resident's belongings or money.”
Previous cycle: May 29, 2025 — 7 health citations
Inspections in this cycle: May 29, 2025 (standard health inspection).
Show 7 citations (levels A to F, no actual harm)
F0880 Level E
“Provide and implement an infection prevention and control program.”
F0552 Level D
“Ensure that residents are fully informed and understand their health status, care and treatments.”
F0628 Level D
“Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.”
F0657 Level D
“Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0695 Level D
“Provide safe and appropriate respiratory care for a resident when needed.”
F0868 Level C
“Have the Quality Assessment and Assurance group have the required members and meet at least quarterly”
Earlier cycle: April 11, 2024 — 1 health citation
Inspections in this cycle: April 11, 2024 (standard health inspection).
Show 1 citation (levels A to F, no actual harm)
F0690 Level D
“Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (11)
K0271 Level F
“Have exits that are accessible at all times.”
K0293 Level F
“Have properly located and lighted "Exit" signs.”
K0353 Level F
“Inspect, test, and maintain automatic sprinkler systems.”
E0039 Level F
“Conduct testing and exercise requirements.”
K0132 Level F
“Meet requirements for outpatient facilities located next to inpatient facilities separated by fire resistive construction.”
K0918 Level F
“Have generator or other power source capable of supplying service within 10 seconds.”
K0353 Level D
“Inspect, test, and maintain automatic sprinkler systems.”
E0035 Level F
“Provide family notifications of emergency plan.”
K0293 Level F
“Have properly located and lighted "Exit" signs.”
K0353 Level F
“Inspect, test, and maintain automatic sprinkler systems.”
K0341 Level E
“Install a fire alarm system that can be heard throughout the facility.”
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | Wisconsin | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 0.81 | 0.98 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.99 | 0.65 | 0.86 |
| Nurse aide hours per resident per day | 3.01 | 2.61 | 2.35 |
| Total nurse staff hours per resident per day | 4.81 | 4.25 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 3.97 | 3.75 | 3.43 |
| RN hours per resident per day on the weekend | 0.66 | 0.66 | 0.48 |
| Nursing staff turnover (per year) | 55.1% | 46.7% | 45.3% |
| RN turnover (per year) | 54.5% | 40.1% | 42.5% |
| Administrators who left in the last year | 0.0 | 0.5 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Legal business name: Good Shepherd Home, LTD.
Owners and managers Medicare lists (1)
| Name | Role | Share | Since |
|---|---|---|---|
| Wipfli LLP | Management company (operational or managerial control) | NOT APPLICABLE | January 13, 1987 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 50 |
| Average residents per day | 28.4 |
| Takes part in | Medicare and Medicaid |
| Ownership | Non-profit – corporation |
| Legal business name | Good Shepherd Home, LTD |
| First approved by Medicare/Medicaid | 1994-01-01 |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 607 Bronson Rd, Seymour, WI 54165 |
| County | Outagamie County |
| State | Wisconsin |
| Phone | (920) 833‑6856 |
| CMS Certification Number | 525509 |
| Name in Medicare records | Good Shepherd Services LTD |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Anna John Resident Centered Care Community7.9 mi · Oneida, WI · 5 of 5 stars
- Woodside Lutheran Home12 mi · Green Bay, WI · 5 of 5 stars
- Rennes Health and Rehab Center-De Pere13 mi · De Pere, WI · 5 of 5 stars
- Green Bay Health Services13 mi · Green Bay, WI · 2 of 5 stars
- Serenity Spring Senior Living at Green Bay13 mi · Green Bay, WI · 5 of 5 stars
Nearest hospital emergency rooms
- St Marys Hospital Medical Center13 mi · Green Bay, WI · Acute Care Hospital
- St Vincent Hospital15 mi · Green Bay, WI · Acute Care Hospital
- Bellin Memorial Hospital16 mi · Green Bay, WI · Acute Care Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13