Quick answers
- Where is Glenwood Center?
- 211 Ana Drive, Florence, AL 35630, in Lauderdale County, Alabama.
- What is the phone number of Glenwood Center?
- (256) 766-8963, as listed by Medicare (CMS).
- What is the Medicare star rating of Glenwood Center?
- Medicare overall rating: 1 out of 5 stars (CMS data updated 2026-10-01).
- Has Glenwood Center been fined?
- Medicare lists no fines for Glenwood Center.
- What did inspectors find at Glenwood Center?
- In its last three inspection cycles (November 8, 2018 to February 28, 2024), Medicare lists 15 health citations; the most serious was level F. See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (November 8, 2018 to February 28, 2024), Glenwood Center had 15 health citations; the most serious was level F (no actual harm, potential for more than minimal harm). Medicare lists no fines or payment denials for it in the last three years. Nurse staffing is 3.37 hours per resident per day; the Alabama average is 3.90 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: February 28, 2024 — 11 health citations
Inspections in this cycle: February 28, 2024 (standard health inspection).
Show 11 citations (levels A to F, no actual harm)
F0812 Level F
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0908 Level F
“Keep all essential equipment working safely.”
F0803 Level E
“Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.”
F0584 Level D
“Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.”
F0656 Level D
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0658 Level D
“Ensure services provided by the nursing facility meet professional standards of quality.”
F0677 Level D
“Provide care and assistance to perform activities of daily living for any resident who is unable.”
F0690 Level D
“Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.”
F0695 Level D
“Provide safe and appropriate respiratory care for a resident when needed.”
F0880 Level D
“Provide and implement an infection prevention and control program.”
F0809 Level C
“Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.”
Previous cycle: January 23, 2020 — 1 health citation
Inspections in this cycle: January 23, 2020 (standard health inspection).
Show 1 citation (levels A to F, no actual harm)
F0812 Level F
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
Earlier cycle: November 8, 2018 — 3 health citations
Inspections in this cycle: November 8, 2018 (standard health inspection); February 28, 2024 (complaint investigation).
Show 3 citations (levels A to F, no actual harm)
F0657 Level D
“Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.”
F0658 Level D
“Ensure services provided by the nursing facility meet professional standards of quality.”
F0761 Level D
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (17)
K0345 Level F
“Have approved installation, maintenance and testing program for fire alarm systems.”
K0353 Level F
“Inspect, test, and maintain automatic sprinkler systems.”
K0741 Level F
“Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.”
K0918 Level F
“Have generator or other power source capable of supplying service within 10 seconds.”
K0355 Level E
“Properly select, install, inspect, or maintain portable fire extinguishes.”
K0324 Level D
“Provide properly protected cooking facilities.”
K0345 Level E
“Have approved installation, maintenance and testing program for fire alarm systems.”
K0353 Level E
“Inspect, test, and maintain automatic sprinkler systems.”
K0914 Level E
“Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.”
K0324 Level D
“Provide properly protected cooking facilities.”
K0374 Level D
“Install smoke barrier doors that can resist smoke for at least 20 minutes.”
K0521 Level D
“Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.”
K0923 Level D
“Have proper medical gas storage and administration areas.”
K0351 Level E
“Install an approved automatic sprinkler system.”
K0353 Level D
“Inspect, test, and maintain automatic sprinkler systems.”
K0363 Level D
“Install corridor and hallway doors that block smoke.”
K0920 Level D
“Ensure proper usage of power strips and extension cords.”
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | Alabama | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 0.77 | 0.66 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.76 | 0.78 | 0.86 |
| Nurse aide hours per resident per day | 1.84 | 2.46 | 2.35 |
| Total nurse staff hours per resident per day | 3.37 | 3.90 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 2.96 | 3.27 | 3.43 |
| RN hours per resident per day on the weekend | 0.50 | 0.37 | 0.48 |
| Nursing staff turnover (per year) | 53.8% | 46.8% | 45.3% |
| RN turnover (per year) | 42.1% | 40.0% | 42.5% |
| Administrators who left in the last year | 0.0 | 0.5 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Part of a group of 183 nursing homes: Genesis Healthcare.
Legal business name: 211 213 Ana Drive Operations LLC.
Owners and managers Medicare lists (10)
| Name | Role | Share | Since |
|---|---|---|---|
| Genesis Operations VI LLC | Direct owner | 100% | July 14, 2014 |
| Fc-Gen Operations Investment LLC | Indirect owner | — | February 2, 2015 |
| Gen Operations I LLC | Indirect owner | — | February 2, 2015 |
| Gen Operations II LLC | Indirect owner | — | July 14, 2014 |
| Genesis Healthcare Inc | Indirect owner | — | February 2, 2015 |
| Genesis Healthcare LLC | Indirect owner | — | February 2, 2015 |
| Genesis Holdings LLC | Indirect owner | — | February 2, 2015 |
| GHC Holdings LLC | Indirect owner | — | July 14, 2014 |
| Sun Healthcare Group Inc | Indirect owner | — | February 2, 2015 |
| Whitman, Arnold | Indirect owner | — | February 2, 2015 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 125 |
| Average residents per day | 104.1 |
| Takes part in | Medicare and Medicaid |
| Ownership | For profit – corporation |
| Group or chain (affiliated entity) | Genesis Healthcare |
| Legal business name | 211 213 Ana Drive Operations LLC |
| First approved by Medicare/Medicaid | 1976-12-07 |
| Resident and family councils | Resident and family councils |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 211 Ana Drive, Florence, AL 35630 |
| County | Lauderdale County |
| State | Alabama |
| Phone | (256) 766‑8963 |
| CMS Certification Number | 015147 |
| Name in Medicare records | GLENWOOD CENTER |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Florence Nursing and Rehabilitation Center, LLC1.0 mi · Florence, AL · 3 of 5 stars
- El Reposo Nursing Facility3.4 mi · Florence, AL · 4 of 5 stars
- Mitchell-Hollingsworth Nursing & Rehabilitation3.6 mi · Florence, AL · 3 of 5 stars
- Cypress Cove Care Center6.3 mi · Muscle Shoals, AL · 5 of 5 stars
- Keller Landing7.6 mi · Tuscumbia, AL · 5 of 5 stars
Nearest hospital emergency rooms
- North Alabama Medical Center2.3 mi · Florence, AL · Acute Care Hospital
- North Alabama Shoals Hospital6.6 mi · Muscle Shoals, AL · Acute Care Hospital
- Helen Keller Hospital7.1 mi · Sheffield, AL · Acute Care Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13