Quick answers
- Where is Franklin General Hospital?
- 1720 Central Avenue East, Hampton, IA 50441, in Franklin County, Iowa.
- What is the phone number of Franklin General Hospital?
- (641) 456-5000, as listed by Medicare (CMS).
- What is the Medicare star rating of Franklin General Hospital?
- Medicare overall rating: 5 out of 5 stars (CMS data updated 2026-10-01).
- Has Franklin General Hospital been fined?
- Medicare lists no fines for Franklin General Hospital.
- What did inspectors find at Franklin General Hospital?
- In its last three inspection cycles (May 22, 2024 to July 2, 2026), Medicare lists 7 health citations; the most serious was level E. See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (May 22, 2024 to July 2, 2026), Franklin General Hospital had 7 health citations; the most serious was level E (no actual harm, potential for more than minimal harm). Medicare lists no fines or payment denials for it in the last three years. Nurse staffing is 3.86 hours per resident per day; the Iowa average is 3.86 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: July 2, 2026 — 2 health citations
Inspections in this cycle: July 2, 2026 (standard health inspection).
Show 2 citations (levels A to F, no actual harm)
F0686 Level D
“Provide appropriate pressure ulcer care and prevent new ulcers from developing.”
F0756 Level D
“Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.”
Previous cycle: May 8, 2025 — 2 health citations
Inspections in this cycle: May 8, 2025 (standard health inspection).
Show 2 citations (levels A to F, no actual harm)
F0812 Level E
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0607 Level D
“Develop and implement policies and procedures to prevent abuse, neglect, and theft.”
Earlier cycle: May 22, 2024 — 3 health citations
Inspections in this cycle: May 22, 2024 (complaint investigation); May 22, 2024 (standard health inspection).
Show 3 citations (levels A to F, no actual harm)
F0578 Level E
“Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.”
F0609 Level D
“Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”
F0868 Level D
“Have the Quality Assessment and Assurance group have the required members and meet at least quarterly”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (7)
K0324 Level F
“Provide properly protected cooking facilities.”
K0920 Level E
“Ensure proper usage of power strips and extension cords.”
K0347 Level F
“Properly provide smoke detection systems in areas open to corridors.”
K0372 Level E
“Ensure smoke barriers are constructed to a 1 hour fire resistance rating.”
K0223 Level E
“Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.”
K0511 Level D
“Have properly installed electrical wiring and gas equipment.”
K0920 Level D
“Ensure proper usage of power strips and extension cords.”
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | Iowa | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 0.58 | 0.74 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.80 | 0.56 | 0.86 |
| Nurse aide hours per resident per day | 2.48 | 2.56 | 2.35 |
| Total nurse staff hours per resident per day | 3.86 | 3.86 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 3.31 | 3.38 | 3.43 |
| RN hours per resident per day on the weekend | 0.37 | 0.51 | 0.48 |
| Nursing staff turnover (per year) | 26.3% | 44.1% | 45.3% |
| RN turnover (per year) | 0.0% | 42.1% | 42.5% |
| Administrators who left in the last year | 0.0 | 0.4 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 52 |
| Average residents per day | 36.3 |
| Takes part in | Medicaid |
| Ownership | Government – county |
| Legal business name | Legal Business Name Not Available |
| First approved by Medicare/Medicaid | 1974-03-31 |
| Located inside a hospital | Yes |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 1720 Central Avenue East, Hampton, IA 50441 |
| County | Franklin County |
| State | Iowa |
| Phone | (641) 456‑5000 |
| CMS Certification Number | 16E170 |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Rehabilitation Center of Hampton1.0 mi · Hampton, IA · 5 of 5 stars
- Sheffield Care Center11 mi · Sheffield, IA · 2 of 5 stars
- The Village of Ackley15 mi · Ackley, IA · 4 of 5 stars
- Scenic Manor15 mi · Iowa Falls, IA · 5 of 5 stars
- Rockwell Community Nursing Home17 mi · Rockwell, IA · 5 of 5 stars
Nearest hospital emergency rooms
- Franklin General Hospital0.0 mi · Hampton, IA · Critical Access Hospital
- Hansen Family Hospital17 mi · Iowa Falls, IA · Critical Access Hospital
- Iowa Specialty Hospital - Belmond23 mi · Belmond, IA · Critical Access Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13