Quick answers
- Where is Forest Hill Manor?
- 25 Bolduc Ave, Fort Kent, ME 04743, in Aroostook County, Maine.
- What is the phone number of Forest Hill Manor?
- (207) 834-3915, as listed by Medicare (CMS).
- What is the Medicare star rating of Forest Hill Manor?
- Medicare overall rating: 4 out of 5 stars (CMS data updated 2026-10-01).
- Has Forest Hill Manor been fined?
- Medicare lists 1 fine totaling $13,627.
- What did inspectors find at Forest Hill Manor?
- In its last three inspection cycles (February 27, 2024 to March 11, 2026), Medicare lists 28 health citations; the most serious was level J. 1 was level G or higher (actual harm or immediate jeopardy). See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (February 27, 2024 to March 11, 2026), Forest Hill Manor had 28 health citations; the most serious was level J (immediate jeopardy to resident health or safety). 1 of them was level G or higher (actual harm or immediate jeopardy). It was fined $13,627 in total (1 fine, the latest on October 16, 2024). Nurse staffing is 4.05 hours per resident per day; the Maine average is 4.39 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: March 11, 2026 — 3 health citations
Inspections in this cycle: March 11, 2026 (standard health inspection).
Show 3 citations (levels A to F, no actual harm)
F0550 Level D
“Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0812 Level D
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
Previous cycle: February 20, 2025 — 16 health citations
Inspections in this cycle: October 16, 2024 (complaint investigation); February 20, 2025 (standard health inspection); July 15, 2025 (complaint investigation).
F0600 Level J
“Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.”
immediate jeopardy to resident health or safety; isolated (a few residents) · Freedom from Abuse, Neglect, and Exploitation Deficiencies
Show 15 less serious citations (levels A to F)
F0725 Level F
“Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.”
F0584 Level E
“Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.”
F0657 Level E
“Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.”
F0689 Level E
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0695 Level E
“Provide safe and appropriate respiratory care for a resident when needed.”
F0880 Level E
“Provide and implement an infection prevention and control program.”
F0695 Level D
“Provide safe and appropriate respiratory care for a resident when needed.”
F0580 Level D
“Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.”
F0656 Level D
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0692 Level D
“Provide enough food/fluids to maintain a resident's health.”
F0761 Level D
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
F0773 Level D
“Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.”
F0883 Level D
“Develop and implement policies and procedures for flu and pneumonia vaccinations.”
F0943 Level D
“Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.”
Earlier cycle: February 27, 2024 — 9 health citations
Inspections in this cycle: February 27, 2024 (standard health inspection); April 23, 2024 (complaint investigation); September 4, 2024 (complaint investigation).
Show 9 citations (levels A to F, no actual harm)
F0684 Level E
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0880 Level E
“Provide and implement an infection prevention and control program.”
F0677 Level D
“Provide care and assistance to perform activities of daily living for any resident who is unable.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0641 Level D
“Ensure each resident receives an accurate assessment.”
F0645 Level D
“PASARR screening for Mental disorders or Intellectual Disabilities”
F0812 Level D
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0883 Level D
“Develop and implement policies and procedures for flu and pneumonia vaccinations.”
F0730 Level B
“Observe each nurse aide's job performance and give regular training.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (10)
K0521 Level F
“Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.”
E0006 Level D
“Conduct risk assessment and an All-Hazards approach.”
E0015 Level D
“Address subsistence needs for staff and patients.”
E0026 Level D
“Establish roles under a Waiver declared by secretary.”
E0031 Level D
“Provide emergency officials' contact information.”
K0211 Level D
“Keep aisles, corridors, and exits free of obstruction in case of emergency.”
K0232 Level D
“Have corridors or aisles that are unobstructed and are at least 8 feet in width.”
K0355 Level D
“Properly select, install, inspect, or maintain portable fire extinguishes.”
K0363 Level D
“Install corridor and hallway doors that block smoke.”
K0761 Level D
“To conduct inspection, testing and maintenance of fire doors by qualified individuals.”
Fines and payment denials
Total fines over about the last three years: $13,627 (1 fine). A payment denial means Medicare stopped paying for new admissions for a time.
| Date | Penalty | Amount or length |
|---|---|---|
| October 16, 2024 | Fine | $13,627 |
Source: Medicare (CMS) Penalties file, data updated October 1, 2026.
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | Maine | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 1.38 | 1.06 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.34 | 0.46 | 0.86 |
| Nurse aide hours per resident per day | 2.34 | 2.87 | 2.35 |
| Total nurse staff hours per resident per day | 4.05 | 4.39 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 3.47 | 3.93 | 3.43 |
| RN hours per resident per day on the weekend | 0.87 | 0.72 | 0.48 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 45 |
| Average residents per day | 44.6 |
| Takes part in | Medicare and Medicaid |
| Ownership | Non-profit – corporation |
| Legal business name | Northern Maine Medical Center |
| First approved by Medicare/Medicaid | 1994-03-01 |
| Located inside a hospital | Yes |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 25 Bolduc Ave, Fort Kent, ME 04743 |
| County | Aroostook County |
| State | Maine |
| Phone | (207) 834‑3915 |
| CMS Certification Number | 205176 |
| Name in Medicare records | FOREST HILL MANOR |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- High View Rehabilitation and Living Center14 mi · Madawaska, ME · 2 of 5 stars
Nearest hospital emergency rooms
- Northern Maine Medical Center0.1 mi · Fort Kent, ME · Critical Access Hospital
- Cary Medical Center39 mi · Caribou, ME · Acute Care Hospital
- Northern Light A R Gould Hospital49 mi · Presque Isle, ME · Acute Care Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13