Quick answers
- Where is Excelcare at Newark LLC?
- 4949 Ogletown-Stanton Road, Newark, DE 19713, in New Castle County, Delaware.
- What is the phone number of Excelcare at Newark LLC?
- (302) 998-6900, as listed by Medicare (CMS).
- What is the Medicare star rating of Excelcare at Newark LLC?
- Medicare overall rating: 2 out of 5 stars (CMS data updated 2026-10-01).
- Has Excelcare at Newark LLC been fined?
- Medicare lists 2 fines totaling $29,309.
- What did inspectors find at Excelcare at Newark LLC?
- In its last three inspection cycles (March 19, 2024 to April 1, 2026), Medicare lists 41 health citations; the most serious was level J. 3 were level G or higher (actual harm or immediate jeopardy). See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (March 19, 2024 to April 1, 2026), Excelcare at Newark LLC had 41 health citations; the most serious was level J (immediate jeopardy to resident health or safety). 3 of them were level G or higher (actual harm or immediate jeopardy). It was fined $29,309 in total (2 fines, the latest on February 19, 2025). Nurse staffing is 3.89 hours per resident per day; the Delaware average is 4.48 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: April 1, 2026 — 12 health citations
Inspections in this cycle: December 23, 2025 (complaint investigation); April 1, 2026 (standard health inspection).
F0684 Level J
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
immediate jeopardy to resident health or safety; isolated (a few residents) · Quality of Life and Care Deficiencies
Show 11 less serious citations (levels A to F)
F0812 Level F
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0761 Level E
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
F0578 Level D
“Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.”
F0609 Level D
“Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”
F0610 Level D
“Respond appropriately to all alleged violations.”
F0657 Level D
“Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0561 Level D
“Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.”
F0580 Level D
“Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.”
F0657 Level D
“Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.”
F0842 Level D
“Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.”
Previous cycle: February 19, 2025 — 8 health citations
Inspections in this cycle: February 19, 2025 (standard health inspection).
F0689 Level G
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
actual harm to residents; isolated (a few residents) · Quality of Life and Care Deficiencies
Show 7 less serious citations (levels A to F)
F0812 Level F
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0565 Level E
“Honor the resident's right to organize and participate in resident/family groups in the facility.”
F0641 Level E
“Ensure each resident receives an accurate assessment.”
F0582 Level D
“Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.”
F0610 Level D
“Respond appropriately to all alleged violations.”
F0658 Level D
“Ensure services provided by the nursing facility meet professional standards of quality.”
F0761 Level D
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
Earlier cycle: March 19, 2024 — 21 health citations
Inspections in this cycle: March 19, 2024 (complaint investigation); March 19, 2024 (standard health inspection).
F0689 Level G
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
actual harm to residents; isolated (a few residents) · Quality of Life and Care Deficiencies
Show 20 less serious citations (levels A to F)
F0812 Level F
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0658 Level E
“Ensure services provided by the nursing facility meet professional standards of quality.”
F0561 Level D
“Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.”
F0582 Level D
“Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.”
F0610 Level D
“Respond appropriately to all alleged violations.”
F0641 Level D
“Ensure each resident receives an accurate assessment.”
F0656 Level D
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0657 Level D
“Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.”
F0660 Level D
“Plan the resident's discharge to meet the resident's goals and needs.”
F0661 Level D
“Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.”
F0688 Level D
“Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.”
F0695 Level D
“Provide safe and appropriate respiratory care for a resident when needed.”
F0698 Level D
“Provide safe, appropriate dialysis care/services for a resident who requires such services.”
F0758 Level D
“Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.”
F0803 Level D
“Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.”
F0880 Level D
“Provide and implement an infection prevention and control program.”
F0940 Level D
“Develop, implement, and/or maintain an effective training program for all new and existing staff members.”
F0756 Level C
“Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.”
F0584 Level B
“Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.”
F0842 Level B
“Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fines and payment denials
Total fines over about the last three years: $29,309 (2 fines). A payment denial means Medicare stopped paying for new admissions for a time.
| Date | Penalty | Amount or length |
|---|---|---|
| February 19, 2025 | Fine | $13,270 |
| March 19, 2024 | Fine | $16,039 |
Source: Medicare (CMS) Penalties file, data updated October 1, 2026.
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | Delaware | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 0.79 | 1.00 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.99 | 1.00 | 0.86 |
| Nurse aide hours per resident per day | 2.12 | 2.48 | 2.35 |
| Total nurse staff hours per resident per day | 3.89 | 4.48 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 3.60 | 3.99 | 3.43 |
| RN hours per resident per day on the weekend | 0.48 | 0.67 | 0.48 |
| Nursing staff turnover (per year) | 41.2% | 40.4% | 45.3% |
| RN turnover (per year) | 23.5% | 40.5% | 42.5% |
| Administrators who left in the last year | 0.0 | 0.4 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Part of a group of 8 nursing homes: Excelcare.
Owners and managers Medicare lists (1)
| Name | Role | Share | Since |
|---|---|---|---|
| Frankel, Eliyahu | Indirect owner | 40% | October 1, 2024 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 101 |
| Average residents per day | 82.7 |
| Takes part in | Medicare and Medicaid |
| Ownership | For profit – limited liability company |
| Group or chain (affiliated entity) | Excelcare |
| First approved by Medicare/Medicaid | 1984-01-23 |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 4949 Ogletown-Stanton Road, Newark, DE 19713 |
| County | New Castle County |
| State | Delaware |
| Phone | (302) 998‑6900 |
| CMS Certification Number | 085025 |
| Name in Medicare records | EXCELCARE AT NEWARK LLC |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Cadia Rehabilitation Pike Creek2.4 mi · Wilmington, DE · 4 of 5 stars
- Jeanne Jugan Residence3.0 mi · Newark, DE · 5 of 5 stars
- Coral Springs Rehab & Healthcare3.2 mi · Wilmington, DE · 2 of 5 stars
- Encore at West Meadow L.L.C.4.0 mi · Newark, DE · 2 of 5 stars
- Pike Creek Nursing & Rehabilitation Center4.1 mi · Wilmington, DE · 2 of 5 stars
Nearest hospital emergency rooms
- Rockford Center0.3 mi · Newark, DE · Psychiatric Hospital
- Christiana Hospital0.7 mi · Newark, DE · Acute Care Hospital
- Wilmington VA Medical Center4.1 mi · Wilmington, DE · Federal/VA Acute Care Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13