Quick answers
- Where is Ephrata Manor?
- 99 Bethany Road, Ephrata, PA 17522, in Lancaster County, Pennsylvania.
- What is the phone number of Ephrata Manor?
- (717) 738-4940, as listed by Medicare (CMS).
- What is the Medicare star rating of Ephrata Manor?
- Medicare overall rating: 4 out of 5 stars (CMS data updated 2026-10-01).
- Has Ephrata Manor been fined?
- Medicare lists 1 fine totaling $13,845.
- What did inspectors find at Ephrata Manor?
- In its last three inspection cycles (December 16, 2022 to February 2, 2026), Medicare lists 11 health citations; the most serious was level G. 1 was level G or higher (actual harm or immediate jeopardy). See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (December 16, 2022 to February 2, 2026), Ephrata Manor had 11 health citations; the most serious was level G (actual harm to residents). 1 of them was level G or higher (actual harm or immediate jeopardy). It was fined $13,845 in total (1 fine, the latest on November 3, 2023). Nurse staffing is 3.98 hours per resident per day; the Pennsylvania average is 3.90 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: September 20, 2024 — 2 health citations
Inspections in this cycle: September 20, 2024 (standard health inspection); February 2, 2026 (complaint investigation).
Show 2 citations (levels A to F, no actual harm)
F0745 Level D
“Provide medically-related social services to help each resident achieve the highest possible quality of life.”
F0758 Level D
“Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.”
Previous cycle: November 3, 2023 — 7 health citations
Inspections in this cycle: November 3, 2023 (standard health inspection).
F0686 Level G
“Provide appropriate pressure ulcer care and prevent new ulcers from developing.”
actual harm to residents; isolated (a few residents) · Quality of Life and Care Deficiencies
Show 6 less serious citations (levels A to F)
F0580 Level D
“Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.”
F0638 Level D
“Assure that each resident’s assessment is updated at least once every 3 months.”
F0656 Level D
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0730 Level D
“Observe each nurse aide's job performance and give regular training.”
F0758 Level D
“Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.”
F0947 Level D
“Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.”
Earlier cycle: December 16, 2022 — 2 health citations
Inspections in this cycle: December 16, 2022 (standard health inspection).
Show 2 citations (levels A to F, no actual harm)
F0756 Level D
“Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.”
F0758 Level D
“Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (9)
K0325 Level D
“Have properly installed hallway dispensers for alcohol-based hand rub.”
K0351 Level D
“Install an approved automatic sprinkler system.”
K0363 Level D
“Install corridor and hallway doors that block smoke.”
K0321 Level E
“Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.”
K0353 Level C
“Inspect, test, and maintain automatic sprinkler systems.”
K0355 Level C
“Properly select, install, inspect, or maintain portable fire extinguishes.”
K0161 Level D
“Use approved construction type or materials.”
K0511 Level D
“Have properly installed electrical wiring and gas equipment.”
K0920 Level D
“Ensure proper usage of power strips and extension cords.”
Fines and payment denials
Total fines over about the last three years: $13,845 (1 fine). A payment denial means Medicare stopped paying for new admissions for a time.
| Date | Penalty | Amount or length |
|---|---|---|
| November 3, 2023 | Fine | $13,845 |
Source: Medicare (CMS) Penalties file, data updated October 1, 2026.
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | Pennsylvania | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 0.79 | 0.78 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.86 | 0.90 | 0.86 |
| Nurse aide hours per resident per day | 2.33 | 2.22 | 2.35 |
| Total nurse staff hours per resident per day | 3.98 | 3.90 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 3.54 | 3.52 | 3.43 |
| RN hours per resident per day on the weekend | 0.61 | 0.55 | 0.48 |
| Nursing staff turnover (per year) | 47.5% | 44.6% | 45.3% |
| RN turnover (per year) | 21.7% | 39.4% | 42.5% |
| Administrators who left in the last year | 2.0 | 0.5 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Legal business name: United Church of Christ Homes.
Owners and managers Medicare lists (5)
| Name | Role | Share | Since |
|---|---|---|---|
| United Church of Christ Homes | Direct owner | 100% | January 1, 1981 |
| Cliftonlarsonallen | Management company (operational or managerial control) | NOT APPLICABLE | January 1, 2012 |
| Conrad Siegel Investment Advisors, Inc | Management company (operational or managerial control) | NOT APPLICABLE | January 1, 2009 |
| Marsh and McLennan Companies, Inc | Management company (operational or managerial control) | NOT APPLICABLE | March 15, 2024 |
| Pennsylvania Association of Director of Nursing Administration (Padona | Management company (operational or managerial control) | NOT APPLICABLE | March 24, 2022 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 120 |
| Average residents per day | 113.8 |
| Takes part in | Medicare and Medicaid |
| Ownership | Non-profit – corporation |
| Legal business name | United Church of Christ Homes |
| First approved by Medicare/Medicaid | 1991-08-07 |
| Part of a continuing care retirement community | Yes |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 99 Bethany Road, Ephrata, PA 17522 |
| County | Lancaster County |
| State | Pennsylvania |
| Phone | (717) 738‑4940 |
| CMS Certification Number | 395857 |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Maple Farm2.0 mi · Akron, PA · 5 of 5 stars
- Fairmount Homes2.5 mi · Ephrata, PA · 5 of 5 stars
- The Gardens at Stevens4.2 mi · Stevens, PA · 2 of 5 stars
- Landis Homes6.2 mi · Lititz, PA · 5 of 5 stars
- Luther Acres Manor6.4 mi · Lititz, PA · 1 of 5 stars
Nearest hospital emergency rooms
- WellSpan Ephrata Community Hospital1.6 mi · Ephrata, PA · Acute Care Hospital
- UPMC Lititz7.6 mi · Lititz, PA · Acute Care Hospital
- Lancaster General Hospital11 mi · Lancaster, PA · Acute Care Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13