Quick answers
- Where is Encore Village?
- 350 West Schaumburg Road, Schaumburg, IL 60194, in Cook County, Illinois.
- What is the phone number of Encore Village?
- (847) 884-5000, as listed by Medicare (CMS).
- What is the Medicare star rating of Encore Village?
- Medicare overall rating: 5 out of 5 stars (CMS data updated 2026-10-01).
- Has Encore Village been fined?
- Medicare lists 2 fines totaling $25,454.
- What did inspectors find at Encore Village?
- In its last three inspection cycles (December 6, 2023 to August 7, 2026), Medicare lists 27 health citations; the most serious was level G. 2 were level G or higher (actual harm or immediate jeopardy). See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (December 6, 2023 to August 7, 2026), Encore Village had 27 health citations; the most serious was level G (actual harm to residents). 2 of them were level G or higher (actual harm or immediate jeopardy). It was fined $25,454 in total (2 fines, the latest on October 31, 2024). Nurse staffing is 4.10 hours per resident per day; the Illinois average is 3.47 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: January 29, 2026 — 2 health citations
Inspections in this cycle: October 14, 2025 (complaint investigation); January 29, 2026 (standard health inspection); August 7, 2026 (complaint investigation).
Show 2 citations (levels A to F, no actual harm)
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0578 Level D
“Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.”
Previous cycle: November 20, 2024 — 17 health citations
Inspections in this cycle: October 31, 2024 (complaint investigation); November 20, 2024 (standard health inspection); March 12, 2025 (complaint investigation); June 24, 2025 (complaint investigation); August 20, 2025 (complaint investigation).
F0692 Level G
“Provide enough food/fluids to maintain a resident's health.”
actual harm to residents; isolated (a few residents) · Quality of Life and Care Deficiencies
Show 16 less serious citations (levels A to F)
F0628 Level D
“Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.”
F0755 Level D
“Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.”
F0602 Level D
“Protect each resident from the wrongful use of the resident's belongings or money.”
F0609 Level D
“Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”
F0610 Level D
“Respond appropriately to all alleged violations.”
F0558 Level D
“Reasonably accommodate the needs and preferences of each resident.”
F0578 Level D
“Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.”
F0677 Level D
“Provide care and assistance to perform activities of daily living for any resident who is unable.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0695 Level D
“Provide safe and appropriate respiratory care for a resident when needed.”
F0755 Level D
“Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.”
F0760 Level D
“Ensure that residents are free from significant medication errors.”
F0761 Level D
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
F0880 Level D
“Provide and implement an infection prevention and control program.”
F0677 Level D
“Provide care and assistance to perform activities of daily living for any resident who is unable.”
F0692 Level D
“Provide enough food/fluids to maintain a resident's health.”
Earlier cycle: December 6, 2023 — 8 health citations
Inspections in this cycle: December 6, 2023 (standard health inspection); December 27, 2023 (complaint investigation); July 24, 2024 (complaint investigation); August 26, 2024 (complaint investigation).
F0758 Level G
“Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.”
actual harm to residents; isolated (a few residents) · Pharmacy Service Deficiencies
Show 7 less serious citations (levels A to F)
F0602 Level D
“Protect each resident from the wrongful use of the resident's belongings or money.”
F0698 Level D
“Provide safe, appropriate dialysis care/services for a resident who requires such services.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0686 Level D
“Provide appropriate pressure ulcer care and prevent new ulcers from developing.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0697 Level D
“Provide safe, appropriate pain management for a resident who requires such services.”
F0761 Level D
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (25)
E0026 Level F
“Establish roles under a Waiver declared by secretary.”
E0034 Level F
“Provide a means of sharing information on occupancy/needs.”
K0345 Level F
“Have approved installation, maintenance and testing program for fire alarm systems.”
K0353 Level F
“Inspect, test, and maintain automatic sprinkler systems.”
K0372 Level F
“Ensure smoke barriers are constructed to a 1 hour fire resistance rating.”
K0915 Level F
“Have proper power supply for life support equipment.”
K0321 Level E
“Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.”
K0355 Level E
“Properly select, install, inspect, or maintain portable fire extinguishes.”
K0363 Level E
“Install corridor and hallway doors that block smoke.”
K0920 Level E
“Ensure proper usage of power strips and extension cords.”
E0024 Level F
“Establish policies and procedures for volunteers.”
E0026 Level F
“Establish roles under a Waiver declared by secretary.”
K0321 Level E
“Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.”
K0919 Level E
“Meet requirements for the use of electrical equipment.”
K0920 Level E
“Ensure proper usage of power strips and extension cords.”
K0923 Level E
“Have proper medical gas storage and administration areas.”
E0035 Level F
“Provide family notifications of emergency plan.”
K0345 Level F
“Have approved installation, maintenance and testing program for fire alarm systems.”
K0211 Level E
“Keep aisles, corridors, and exits free of obstruction in case of emergency.”
K0271 Level E
“Have exits that are accessible at all times.”
K0351 Level E
“Install an approved automatic sprinkler system.”
K0363 Level E
“Install corridor and hallway doors that block smoke.”
K0374 Level E
“Install smoke barrier doors that can resist smoke for at least 20 minutes.”
K0511 Level E
“Have properly installed electrical wiring and gas equipment.”
K0920 Level E
“Ensure proper usage of power strips and extension cords.”
Fines and payment denials
Total fines over about the last three years: $25,454 (2 fines). A payment denial means Medicare stopped paying for new admissions for a time.
| Date | Penalty | Amount or length |
|---|---|---|
| October 31, 2024 | Fine | $10,413 |
| July 24, 2024 | Fine | $15,041 |
Source: Medicare (CMS) Penalties file, data updated October 1, 2026.
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | Illinois | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 1.36 | 0.71 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.58 | 0.64 | 0.86 |
| Nurse aide hours per resident per day | 2.16 | 2.12 | 2.35 |
| Total nurse staff hours per resident per day | 4.10 | 3.47 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 3.64 | 3.08 | 3.43 |
| RN hours per resident per day on the weekend | 1.00 | 0.55 | 0.48 |
| Nursing staff turnover (per year) | 41.7% | 43.7% | 45.3% |
| RN turnover (per year) | 38.6% | 41.5% | 42.5% |
| Administrators who left in the last year | 0.0 | 0.5 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Legal business name: Il CCRC LLC.
Owners and managers Medicare lists (4)
| Name | Role | Share | Since |
|---|---|---|---|
| Encore Village Holdings LLC | Direct owner | 100% | December 28, 2023 |
| Barax, Harry | Indirect owner | — | December 28, 2023 |
| Norman, Daniel | Indirect owner | — | December 28, 2023 |
| Satt, Avraham | Indirect owner | — | December 28, 2023 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 169 |
| Average residents per day | 110.1 |
| Takes part in | Medicare and Medicaid |
| Ownership | For profit – limited liability company |
| Legal business name | Il CCRC LLC |
| First approved by Medicare/Medicaid | 1978-03-31 |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 350 West Schaumburg Road, Schaumburg, IL 60194 |
| County | Cook County |
| State | Illinois |
| Phone | (847) 884‑5000 |
| CMS Certification Number | 145341 |
| Name in Medicare records | ENCORE VILLAGE |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Bella Terra Schaumburg1.0 mi · Schaumburg, IL · 4 of 5 stars
- Abbington Village Nursing & Rehab Center3.0 mi · Roselle, IL · 2 of 5 stars
- The Pearl of Elk Grove3.0 mi · Elk Grove Village, IL · 1 of 5 stars
- Alden Poplar Creek Rehab & HCC3.3 mi · Hoffman Estates, IL · 5 of 5 stars
- Ignite Medical Hanover Park4.0 mi · Hanover Park, IL · 5 of 5 stars
Nearest hospital emergency rooms
- St Alexius Medical Center3.3 mi · Hoffman Estates, IL · Acute Care Hospital
- Alexian Brothers Medical Center 14.0 mi · Elk Grove Village, IL · Acute Care Hospital
- Northwest Community Hospital 15.6 mi · Arlington Heights, IL · Acute Care Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13