Quick answers
- Where is Emerald Care Center Tulsa?
- 2425 South Memorial, Tulsa, OK 74129, in Tulsa County, Oklahoma.
- What is the phone number of Emerald Care Center Tulsa?
- (918) 628-0932, as listed by Medicare (CMS).
- What is the Medicare star rating of Emerald Care Center Tulsa?
- Medicare overall rating: 1 out of 5 stars (CMS data updated 2026-10-01).
- Has Emerald Care Center Tulsa been fined?
- Medicare lists 3 fines totaling $41,324 and 1 payment denial.
- What did inspectors find at Emerald Care Center Tulsa?
- In its last three inspection cycles (February 27, 2023 to November 25, 2025), Medicare lists 67 health citations; the most serious was level J. 2 were level G or higher (actual harm or immediate jeopardy). See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (February 27, 2023 to November 25, 2025), Emerald Care Center Tulsa had 67 health citations; the most serious was level J (immediate jeopardy to resident health or safety). 2 of them were level G or higher (actual harm or immediate jeopardy). It was fined $41,324 in total (3 fines, the latest on July 19, 2024) and had 1 Medicare payment denial. Nurse staffing is 3.62 hours per resident per day; the Oklahoma average is 3.82 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: November 25, 2025 — 4 health citations
Inspections in this cycle: November 25, 2025 (standard health inspection).
Show 4 citations (levels A to F, no actual harm)
F0628 Level D
“Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.”
F0656 Level D
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0698 Level D
“Provide safe, appropriate dialysis care/services for a resident who requires such services.”
F0812 Level D
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
Previous cycle: April 11, 2024 — 27 health citations
Inspections in this cycle: April 11, 2024 (standard health inspection); January 28, 2025 (complaint investigation).
Show 27 citations (levels A to F, no actual harm)
F0578 Level E
“Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.”
F0602 Level E
“Protect each resident from the wrongful use of the resident's belongings or money.”
F0656 Level E
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0677 Level E
“Provide care and assistance to perform activities of daily living for any resident who is unable.”
F0684 Level E
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0690 Level E
“Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.”
F0693 Level E
“Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.”
F0725 Level E
“Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.”
F0732 Level E
“Post nurse staffing information every day.”
F0755 Level E
“Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.”
F0756 Level E
“Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.”
F0758 Level E
“Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.”
F0804 Level E
“Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.”
F0812 Level E
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0814 Level E
“Dispose of garbage and refuse properly.”
F0880 Level E
“Provide and implement an infection prevention and control program.”
F0882 Level E
“Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.”
F0883 Level E
“Develop and implement policies and procedures for flu and pneumonia vaccinations.”
F0908 Level E
“Keep all essential equipment working safely.”
F0677 Level D
“Provide care and assistance to perform activities of daily living for any resident who is unable.”
F0880 Level D
“Provide and implement an infection prevention and control program.”
F0550 Level D
“Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.”
F0657 Level D
“Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0730 Level D
“Observe each nurse aide's job performance and give regular training.”
F0770 Level D
“Provide timely, quality laboratory services/tests to meet the needs of residents.”
F0881 Level D
“Implement a program that monitors antibiotic use.”
Earlier cycle: February 27, 2023 — 36 health citations
Inspections in this cycle: February 27, 2023 (standard health inspection); February 8, 2024 (complaint investigation); March 19, 2024 (complaint investigation); April 11, 2024 (complaint investigation); July 19, 2024 (complaint investigation).
F0678 Level J
“Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.”
immediate jeopardy to resident health or safety; isolated (a few residents) · Quality of Life and Care Deficiencies
F0698 Level G
“Provide safe, appropriate dialysis care/services for a resident who requires such services.”
actual harm to residents; isolated (a few residents) · Quality of Life and Care Deficiencies
Show 34 less serious citations (levels A to F)
F0584 Level E
“Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.”
F0698 Level E
“Provide safe, appropriate dialysis care/services for a resident who requires such services.”
F0684 Level E
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0580 Level E
“Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.”
F0582 Level E
“Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.”
F0584 Level E
“Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.”
F0677 Level E
“Provide care and assistance to perform activities of daily living for any resident who is unable.”
F0686 Level E
“Provide appropriate pressure ulcer care and prevent new ulcers from developing.”
F0727 Level E
“Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.”
F0755 Level E
“Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.”
F0835 Level E
“Administer the facility in a manner that enables it to use its resources effectively and efficiently.”
F0880 Level E
“Provide and implement an infection prevention and control program.”
F0883 Level E
“Develop and implement policies and procedures for flu and pneumonia vaccinations.”
F0888 Level E
“Ensure staff are vaccinated for COVID-19”
F0553 Level D
“Allow resident to participate in the development and implementation of his or her person-centered plan of care.”
F0558 Level D
“Reasonably accommodate the needs and preferences of each resident.”
F0580 Level D
“Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.”
F0686 Level D
“Provide appropriate pressure ulcer care and prevent new ulcers from developing.”
F0609 Level D
“Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”
F0610 Level D
“Respond appropriately to all alleged violations.”
F0622 Level D
“Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.”
F0623 Level D
“Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.”
F0625 Level D
“Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.”
F0626 Level D
“Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.”
F0655 Level D
“Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted”
F0656 Level D
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0698 Level D
“Provide safe, appropriate dialysis care/services for a resident who requires such services.”
F0756 Level D
“Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.”
F0758 Level D
“Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.”
F0838 Level D
“Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.”
F0840 Level D
“Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.”
F0842 Level D
“Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.”
F0887 Level D
“Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (23)
K0761 Level F
“To conduct inspection, testing and maintenance of fire doors by qualified individuals.”
K0222 Level E
“Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.”
K0321 Level E
“Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.”
K0324 Level E
“Provide properly protected cooking facilities.”
E0004 Level F
“Develop and maintain an Emergency Preparedness Program (EP).”
E0006 Level F
“Conduct risk assessment and an All-Hazards approach.”
E0039 Level F
“Conduct testing and exercise requirements.”
K0345 Level F
“Have approved installation, maintenance and testing program for fire alarm systems.”
K0353 Level F
“Inspect, test, and maintain automatic sprinkler systems.”
K0712 Level F
“Have simulated fire drills held at unexpected times.”
K0761 Level F
“To conduct inspection, testing and maintenance of fire doors by qualified individuals.”
K0914 Level F
“Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.”
K0321 Level E
“Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.”
K0372 Level E
“Ensure smoke barriers are constructed to a 1 hour fire resistance rating.”
K0741 Level E
“Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.”
K0923 Level E
“Have proper medical gas storage and administration areas.”
K0324 Level C
“Provide properly protected cooking facilities.”
K0355 Level C
“Properly select, install, inspect, or maintain portable fire extinguishes.”
K0363 Level F
“Install corridor and hallway doors that block smoke.”
K0222 Level E
“Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.”
K0321 Level E
“Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.”
K0372 Level E
“Ensure smoke barriers are constructed to a 1 hour fire resistance rating.”
K0741 Level E
“Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.”
Fines and payment denials
Total fines over about the last three years: $41,324 (3 fines). A payment denial means Medicare stopped paying for new admissions for a time.
| Date | Penalty | Amount or length |
|---|---|---|
| July 19, 2024 | Fine | $22,975 |
| March 19, 2024 | Payment denial | from June 19, 2024, 2 days |
| November 6, 2023 | Fine | $13,762 |
| October 17, 2023 | Fine | $4,587 |
Source: Medicare (CMS) Penalties file, data updated October 1, 2026.
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | Oklahoma | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 0.32 | 0.34 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.84 | 0.92 | 0.86 |
| Nurse aide hours per resident per day | 2.45 | 2.55 | 2.35 |
| Total nurse staff hours per resident per day | 3.62 | 3.82 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 3.29 | 3.44 | 3.43 |
| RN hours per resident per day on the weekend | 0.15 | 0.27 | 0.48 |
| Nursing staff turnover (per year) | 74.7% | 55.4% | 45.3% |
| RN turnover (per year) | 62.5% | 52.0% | 42.5% |
| Administrators who left in the last year | 0.0 | 0.6 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Part of a group of 14 nursing homes: Emerald Healthcare.
Legal business name: Garden Manor Rehab and Nursing of Tulsa LLC.
Owners and managers Medicare lists (1)
| Name | Role | Share | Since |
|---|---|---|---|
| Garden Manor Rehab and Nursing of Midwest City LLC | Indirect owner | 25% | August 29, 2025 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 118 |
| Average residents per day | 60.9 |
| Takes part in | Medicare and Medicaid |
| Ownership | For profit – limited liability company |
| Group or chain (affiliated entity) | Emerald Healthcare |
| Legal business name | Garden Manor Rehab and Nursing of Tulsa LLC |
| First approved by Medicare/Medicaid | 1989-04-12 |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 2425 South Memorial, Tulsa, OK 74129 |
| County | Tulsa County |
| State | Oklahoma |
| Phone | (918) 628‑0932 |
| CMS Certification Number | 375094 |
| Name in Medicare records | EMERALD CARE CENTER TULSA |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Leisure Village Health Care Center1.4 mi · Tulsa, OK · 1 of 5 stars
- Gracewood Health & Rehab1.6 mi · Tulsa, OK · 2 of 5 stars
- Tulsa Nursing Center2.1 mi · Tulsa, OK · 4 of 5 stars
- Trinity Woods, Inc.2.5 mi · Tulsa, OK · 5 of 5 stars
- Oklahoma Memory Care Institute3.0 mi · Tulsa, OK · 3 of 5 stars
Nearest hospital emergency rooms
- Saint Francis Hospital, Inc4.2 mi · Tulsa, OK · Acute Care Hospital
- Ascension St John Medical Center4.5 mi · Tulsa, OK · Acute Care Hospital
- Oklahoma Surgical Hospital, LLC5.7 mi · Tulsa, OK · Acute Care Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13