Quick answers
- Where is Ely Manor?
- 1200 Ely St, Allegan, MI 49010, in Allegan County, Michigan.
- What is the phone number of Ely Manor?
- (269) 673-1500, as listed by Medicare (CMS).
- What is the Medicare star rating of Ely Manor?
- Medicare overall rating: 1 out of 5 stars (CMS data updated 2026-10-01).
- Has Ely Manor been fined?
- Medicare lists 1 fine totaling $138,302 and 1 payment denial.
- What did inspectors find at Ely Manor?
- In its last three inspection cycles (August 23, 2023 to June 30, 2026), Medicare lists 63 health citations; the most serious was level J. 6 were level G or higher (actual harm or immediate jeopardy). See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (August 23, 2023 to June 30, 2026), Ely Manor had 63 health citations; the most serious was level J (immediate jeopardy to resident health or safety). 6 of them were level G or higher (actual harm or immediate jeopardy). It was fined $138,302 in total (1 fine, the latest on July 22, 2025) and had 1 Medicare payment denial. Nurse staffing is 3.40 hours per resident per day; the Michigan average is 4.03 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: November 21, 2025 — 24 health citations
Inspections in this cycle: November 21, 2025 (standard health inspection); June 30, 2026 (complaint investigation).
Show 24 citations (levels A to F, no actual harm)
F0727 Level F
“Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.”
F0812 Level F
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0841 Level F
“Designate a physician to serve as medical director responsible for implementation of resident care policies and coordination of medical care in the facility.”
F0880 Level F
“Provide and implement an infection prevention and control program.”
F0609 Level E
“Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”
F0684 Level E
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0656 Level E
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0627 Level D
“Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.”
F0554 Level D
“Allow residents to self-administer drugs if determined clinically appropriate.”
F0600 Level D
“Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.”
F0609 Level D
“Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”
F0610 Level D
“Respond appropriately to all alleged violations.”
F0645 Level D
“PASARR screening for Mental disorders or Intellectual Disabilities”
F0657 Level D
“Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0695 Level D
“Provide safe and appropriate respiratory care for a resident when needed.”
F0697 Level D
“Provide safe, appropriate pain management for a resident who requires such services.”
F0745 Level D
“Provide medically-related social services to help each resident achieve the highest possible quality of life.”
F0756 Level D
“Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.”
F0804 Level D
“Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.”
F0842 Level D
“Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.”
F0881 Level D
“Implement a program that monitors antibiotic use.”
F0926 Level D
“Have policies on smoking.”
F0628 Level C
“Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.”
Previous cycle: July 11, 2024 — 30 health citations
Inspections in this cycle: July 11, 2024 (standard health inspection); January 28, 2025 (complaint investigation); March 12, 2025 (complaint investigation); July 22, 2025 (complaint investigation); August 7, 2025 (complaint investigation); August 21, 2025 (complaint investigation).
F0689 Level J
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
immediate jeopardy to resident health or safety; isolated (a few residents) · Quality of Life and Care Deficiencies
F0689 Level J
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
immediate jeopardy to resident health or safety; isolated (a few residents) · Quality of Life and Care Deficiencies
F0684 Level J
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
immediate jeopardy to resident health or safety; isolated (a few residents) · Quality of Life and Care Deficiencies
F0689 Level J
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
immediate jeopardy to resident health or safety; isolated (a few residents) · Quality of Life and Care Deficiencies
F0909 Level G
“Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.”
actual harm to residents; isolated (a few residents) · Environmental Deficiencies
Show 25 less serious citations (levels A to F)
F0867 Level F
“Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.”
F0600 Level E
“Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.”
F0677 Level D
“Provide care and assistance to perform activities of daily living for any resident who is unable.”
F0550 Level D
“Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.”
F0609 Level D
“Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”
F0679 Level D
“Provide activities to meet all resident's needs.”
F0692 Level D
“Provide enough food/fluids to maintain a resident's health.”
F0842 Level D
“Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.”
F0880 Level D
“Provide and implement an infection prevention and control program.”
F0550 Level D
“Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.”
F0565 Level D
“Honor the resident's right to organize and participate in resident/family groups in the facility.”
F0580 Level D
“Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.”
F0607 Level D
“Develop and implement policies and procedures to prevent abuse, neglect, and theft.”
F0656 Level D
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0658 Level D
“Ensure services provided by the nursing facility meet professional standards of quality.”
F0677 Level D
“Provide care and assistance to perform activities of daily living for any resident who is unable.”
F0679 Level D
“Provide activities to meet all resident's needs.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0584 Level D
“Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.”
F0656 Level D
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0657 Level D
“Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.”
F0688 Level D
“Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.”
F0697 Level D
“Provide safe, appropriate pain management for a resident who requires such services.”
F0805 Level D
“Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.”
F0921 Level D
“Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.”
Earlier cycle: August 23, 2023 — 9 health citations
Inspections in this cycle: August 23, 2023 (standard health inspection); February 2, 2024 (complaint investigation); July 11, 2024 (complaint investigation).
F0689 Level J
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
immediate jeopardy to resident health or safety; isolated (a few residents) · Quality of Life and Care Deficiencies
Show 8 less serious citations (levels A to F)
F0804 Level E
“Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.”
F0558 Level D
“Reasonably accommodate the needs and preferences of each resident.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0550 Level D
“Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.”
F0695 Level D
“Provide safe and appropriate respiratory care for a resident when needed.”
F0699 Level D
“Provide care or services that was trauma informed and/or culturally competent.”
F0842 Level D
“Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.”
F0883 Level D
“Develop and implement policies and procedures for flu and pneumonia vaccinations.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (27)
E0039 Level F
“Conduct testing and exercise requirements.”
K0222 Level F
“Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.”
K0345 Level F
“Have approved installation, maintenance and testing program for fire alarm systems.”
K0351 Level F
“Install an approved automatic sprinkler system.”
K0355 Level F
“Properly select, install, inspect, or maintain portable fire extinguishes.”
K0712 Level F
“Have simulated fire drills held at unexpected times.”
K0761 Level F
“To conduct inspection, testing and maintenance of fire doors by qualified individuals.”
K0918 Level F
“Have generator or other power source capable of supplying service within 10 seconds.”
K0321 Level E
“Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.”
K0324 Level E
“Provide properly protected cooking facilities.”
K0353 Level E
“Inspect, test, and maintain automatic sprinkler systems.”
K0363 Level E
“Install corridor and hallway doors that block smoke.”
K0914 Level E
“Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.”
K0923 Level E
“Have proper medical gas storage and administration areas.”
E0004 Level F
“Develop and maintain an Emergency Preparedness Program (EP).”
E0015 Level F
“Address subsistence needs for staff and patients.”
E0039 Level F
“Conduct testing and exercise requirements.”
K0342 Level F
“Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.”
K0222 Level F
“Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.”
K0232 Level E
“Have corridors or aisles that are unobstructed and are at least 8 feet in width.”
K0271 Level E
“Have exits that are accessible at all times.”
K0321 Level E
“Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.”
K0324 Level E
“Provide properly protected cooking facilities.”
K0363 Level D
“Install corridor and hallway doors that block smoke.”
K0712 Level F
“Have simulated fire drills held at unexpected times.”
K0321 Level E
“Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.”
K0324 Level D
“Provide properly protected cooking facilities.”
Fines and payment denials
Total fines over about the last three years: $138,302 (1 fine). A payment denial means Medicare stopped paying for new admissions for a time.
| Date | Penalty | Amount or length |
|---|---|---|
| July 22, 2025 | Fine | $138,302 |
| July 22, 2025 | Payment denial | from August 20, 2025, 2 days |
Source: Medicare (CMS) Penalties file, data updated October 1, 2026.
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | Michigan | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 0.64 | 0.78 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.47 | 0.89 | 0.86 |
| Nurse aide hours per resident per day | 2.29 | 2.36 | 2.35 |
| Total nurse staff hours per resident per day | 3.40 | 4.03 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 3.07 | 3.50 | 3.43 |
| RN hours per resident per day on the weekend | 0.32 | 0.49 | 0.48 |
| Nursing staff turnover (per year) | 43.8% | 44.6% | 45.3% |
| RN turnover (per year) | 31.6% | 39.2% | 42.5% |
| Administrators who left in the last year | 0.0 | 0.4 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Part of a group of 80 nursing homes: Ciena Healthcare/Laurel Health Care.
Legal business name: Allegan Care Operating Co LLC.
Owners and managers Medicare lists (1)
| Name | Role | Share | Since |
|---|---|---|---|
| Ciena Healthcare Management Inc | Management company (operational or managerial control) | NOT APPLICABLE | June 1, 2024 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 101 |
| Average residents per day | 76.4 |
| Takes part in | Medicare and Medicaid |
| Ownership | For profit – corporation |
| Group or chain (affiliated entity) | Ciena Healthcare/Laurel Health Care |
| Legal business name | Allegan Care Operating Co LLC |
| First approved by Medicare/Medicaid | 1976-04-01 |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 1200 Ely St, Allegan, MI 49010 |
| County | Allegan County |
| State | Michigan |
| Phone | (269) 673‑1500 |
| CMS Certification Number | 235264 |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Allegan County Medical Care Facility1.3 mi · Allegan, MI · 5 of 5 stars
- Alamo Cove Rehab and Nursing Center12 mi · Kalamazoo, MI · 1 of 5 stars
- Life Care Center of Plainwell12 mi · Plainwell, MI · 2 of 5 stars
- The Laurels of Sandy Creek16 mi · Wayland, MI · 3 of 5 stars
- Medilodge of Westwood18 mi · Kalamazoo, MI · 1 of 5 stars
Nearest hospital emergency rooms
- Beacon Allegan0.7 mi · Allegan, MI · Critical Access Hospital
- Bronson Lakeview Hospital20 mi · Paw Paw, MI · Critical Access Hospital
- Southridge Behavioral Hospital21 mi · Byron Center, MI · Psychiatric Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13