Quick answers
- Where is Elroy Health Services?
- 307 Royall Ave, Elroy, WI 53929, in Juneau County, Wisconsin.
- What is the phone number of Elroy Health Services?
- (608) 462-8491, as listed by Medicare (CMS).
- What is the Medicare star rating of Elroy Health Services?
- Medicare overall rating: 1 out of 5 stars (CMS data updated 2026-10-01).
- Has Elroy Health Services been fined?
- Medicare lists 1 fine totaling $33,320.
- What did inspectors find at Elroy Health Services?
- In its last three inspection cycles (December 13, 2023 to August 26, 2026), Medicare lists 40 health citations; the most serious was level J. 4 were level G or higher (actual harm or immediate jeopardy). See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (December 13, 2023 to August 26, 2026), Elroy Health Services had 40 health citations; the most serious was level J (immediate jeopardy to resident health or safety). 4 of them were level G or higher (actual harm or immediate jeopardy). It was fined $33,320 in total (1 fine, the latest on July 1, 2025). Nurse staffing is 3.35 hours per resident per day; the Wisconsin average is 4.25 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: May 20, 2026 — 8 health citations
Inspections in this cycle: May 20, 2026 (standard health inspection); August 26, 2026 (complaint investigation).
F0689 Level J
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
immediate jeopardy to resident health or safety; isolated (a few residents) · Quality of Life and Care Deficiencies
Show 7 less serious citations (levels A to F)
F0755 Level E
“Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.”
F0554 Level D
“Allow residents to self-administer drugs if determined clinically appropriate.”
F0580 Level D
“Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.”
F0582 Level D
“Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.”
F0677 Level D
“Provide care and assistance to perform activities of daily living for any resident who is unable.”
F0745 Level D
“Provide medically-related social services to help each resident achieve the highest possible quality of life.”
F0759 Level D
“Ensure medication error rates are not 5 percent or greater.”
Previous cycle: March 3, 2025 — 19 health citations
Inspections in this cycle: November 9, 2024 (complaint investigation); March 3, 2025 (standard health inspection); July 1, 2025 (complaint investigation).
F0686 Level J
“Provide appropriate pressure ulcer care and prevent new ulcers from developing.”
immediate jeopardy to resident health or safety; isolated (a few residents) · Quality of Life and Care Deficiencies
F0684 Level G
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
actual harm to residents; isolated (a few residents) · Quality of Life and Care Deficiencies
F0689 Level G
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
actual harm to residents; isolated (a few residents) · Quality of Life and Care Deficiencies
Show 16 less serious citations (levels A to F)
F0725 Level F
“Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.”
F0812 Level F
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0880 Level F
“Provide and implement an infection prevention and control program.”
F0584 Level E
“Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.”
F0679 Level E
“Provide activities to meet all resident's needs.”
F0605 Level D
“Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.”
F0550 Level D
“Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.”
F0561 Level D
“Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.”
F0609 Level D
“Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”
F0610 Level D
“Respond appropriately to all alleged violations.”
F0656 Level D
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0744 Level D
“Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.”
F0550 Level D
“Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.”
F0676 Level D
“Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0686 Level D
“Provide appropriate pressure ulcer care and prevent new ulcers from developing.”
Earlier cycle: February 6, 2024 — 13 health citations
Inspections in this cycle: December 13, 2023 (complaint investigation); February 6, 2024 (standard health inspection); July 30, 2024 (complaint investigation).
Show 13 citations (levels A to F, no actual harm)
F0584 Level E
“Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.”
F0677 Level E
“Provide care and assistance to perform activities of daily living for any resident who is unable.”
F0880 Level E
“Provide and implement an infection prevention and control program.”
F0554 Level D
“Allow residents to self-administer drugs if determined clinically appropriate.”
F0609 Level D
“Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”
F0610 Level D
“Respond appropriately to all alleged violations.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0550 Level D
“Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.”
F0688 Level D
“Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0692 Level D
“Provide enough food/fluids to maintain a resident's health.”
F0757 Level D
“Ensure each resident’s drug regimen must be free from unnecessary drugs.”
F0584 Level D
“Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (26)
K0223 Level E
“Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.”
K0353 Level E
“Inspect, test, and maintain automatic sprinkler systems.”
K0761 Level E
“To conduct inspection, testing and maintenance of fire doors by qualified individuals.”
K0911 Level E
“Meet requirements for the installation and maintenance of electrical systems.”
K0920 Level E
“Ensure proper usage of power strips and extension cords.”
K0345 Level D
“Have approved installation, maintenance and testing program for fire alarm systems.”
K0351 Level D
“Install an approved automatic sprinkler system.”
K0521 Level D
“Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.”
K0927 Level D
“Have proper fire barriers, ventilation and signs for the transfilling of oxygen.”
K0353 Level F
“Inspect, test, and maintain automatic sprinkler systems.”
K0227 Level E
“Have ramps, exits, fire escape ladders, steps, and areas of refuge that meet safety requirements.”
K0341 Level E
“Install a fire alarm system that can be heard throughout the facility.”
K0281 Level D
“Install proper backup exit lighting.”
K0325 Level D
“Have properly installed hallway dispensers for alcohol-based hand rub.”
E0013 Level F
“Develop Emergency Preparedness policies and procedures.”
K0741 Level F
“Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.”
K0222 Level E
“Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.”
K0353 Level E
“Inspect, test, and maintain automatic sprinkler systems.”
K0362 Level E
“Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.”
K0372 Level E
“Ensure smoke barriers are constructed to a 1 hour fire resistance rating.”
K0712 Level E
“Have simulated fire drills held at unexpected times.”
K0918 Level E
“Have generator or other power source capable of supplying service within 10 seconds.”
K0521 Level D
“Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.”
K0912 Level D
“Have power receptacles that are properly grounded.”
K0920 Level D
“Ensure proper usage of power strips and extension cords.”
K0927 Level D
“Have proper fire barriers, ventilation and signs for the transfilling of oxygen.”
Fines and payment denials
Total fines over about the last three years: $33,320 (1 fine). A payment denial means Medicare stopped paying for new admissions for a time.
| Date | Penalty | Amount or length |
|---|---|---|
| July 1, 2025 | Fine | $33,320 |
Source: Medicare (CMS) Penalties file, data updated October 1, 2026.
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | Wisconsin | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 0.76 | 0.98 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.66 | 0.65 | 0.86 |
| Nurse aide hours per resident per day | 1.94 | 2.61 | 2.35 |
| Total nurse staff hours per resident per day | 3.35 | 4.25 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 2.93 | 3.75 | 3.43 |
| RN hours per resident per day on the weekend | 0.55 | 0.66 | 0.48 |
| Nursing staff turnover (per year) | 43.1% | 46.7% | 45.3% |
| RN turnover (per year) | 50.0% | 40.1% | 42.5% |
| Administrators who left in the last year | 0.0 | 0.5 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Part of a group of 57 nursing homes: North Shore Healthcare.
Legal business name: NSH Elroy LLC.
Owners and managers Medicare lists (6)
| Name | Role | Share | Since |
|---|---|---|---|
| Cibc Bank USA | Management company (operational or managerial control) | NOT APPLICABLE | December 31, 2024 |
| Cliftonlarsonallen | Management company (operational or managerial control) | NOT APPLICABLE | May 22, 2018 |
| Continuum Therapy Partners LLC | Management company (operational or managerial control) | NOT APPLICABLE | March 1, 2025 |
| North Shore Healthcare LLC | Management company (operational or managerial control) | NOT APPLICABLE | February 1, 2018 |
| NSH Rehab LLC | Management company (operational or managerial control) | NOT APPLICABLE | March 1, 2025 |
| Wipfli LLP | Management company (operational or managerial control) | NOT APPLICABLE | February 1, 2025 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 80 |
| Average residents per day | 60 |
| Takes part in | Medicare and Medicaid |
| Ownership | For profit – limited liability company |
| Group or chain (affiliated entity) | North Shore Healthcare |
| Legal business name | NSH Elroy LLC |
| First approved by Medicare/Medicaid | 1990-01-01 |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 307 Royall Ave, Elroy, WI 53929 |
| County | Juneau County |
| State | Wisconsin |
| Phone | (608) 462‑8491 |
| CMS Certification Number | 525452 |
| Name in Medicare records | ELROY HEALTH SERVICES |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Crest View Nursing Home10.0 mi · New Lisbon, WI · 5 of 5 stars
- Fair View Nursing and Rehabilitation Center10 mi · Mauston, WI · 5 of 5 stars
- Tomah Nursing and Rehab19 mi · Tomah, WI · 1 of 5 stars
- Sauk Co Health Care Center20 mi · Reedsburg, WI · 1 of 5 stars
- Ridgeview Terrace Long Term Care20 mi · Reedsburg, WI · 5 of 5 stars
Nearest hospital emergency rooms
- Gundersen St Josephs Hospital and Clinics8.0 mi · Hillsboro, WI · Critical Access Hospital
- Mile Bluff Medical Center10 mi · Mauston, WI · Acute Care Hospital
- Tomah Memorial Hospital20 mi · Tomah, WI · Critical Access Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13