Quick answers
- Where is Dover Care Center?
- 537 Spring Street Suite 350, Dover, TN 37058, in Stewart County, Tennessee.
- What is the phone number of Dover Care Center?
- (931) 232-6902, as listed by Medicare (CMS).
- What is the Medicare star rating of Dover Care Center?
- Medicare overall rating: 4 out of 5 stars (CMS data updated 2026-10-01).
- Has Dover Care Center been fined?
- Medicare lists no fines for Dover Care Center.
- What did inspectors find at Dover Care Center?
- In its last three inspection cycles (September 28, 2022 to August 5, 2026), Medicare lists 16 health citations; the most serious was level E. See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (September 28, 2022 to August 5, 2026), Dover Care Center had 16 health citations; the most serious was level E (no actual harm, potential for more than minimal harm). Medicare lists no fines or payment denials for it in the last three years. Nurse staffing is 3.53 hours per resident per day; the Tennessee average is 3.82 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: August 5, 2026 — 1 health citation
Inspections in this cycle: August 5, 2026 (standard health inspection).
Show 1 citation (levels A to F, no actual harm)
F0695 Level D
“Provide safe and appropriate respiratory care for a resident when needed.”
Previous cycle: July 23, 2025 — 2 health citations
Inspections in this cycle: July 23, 2025 (standard health inspection).
Show 2 citations (levels A to F, no actual harm)
F0812 Level E
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0880 Level E
“Provide and implement an infection prevention and control program.”
Earlier cycle: September 28, 2022 — 13 health citations
Inspections in this cycle: September 28, 2022 (standard health inspection); October 10, 2023 (complaint investigation).
Show 13 citations (levels A to F, no actual harm)
F0609 Level E
“Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”
F0610 Level E
“Respond appropriately to all alleged violations.”
F0600 Level D
“Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.”
F0865 Level D
“Have a plan that describes the process for conducting QAPI and QAA activities.”
F0550 Level D
“Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.”
F0641 Level D
“Ensure each resident receives an accurate assessment.”
F0655 Level D
“Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted”
F0657 Level D
“Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.”
F0661 Level D
“Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.”
F0686 Level D
“Provide appropriate pressure ulcer care and prevent new ulcers from developing.”
F0692 Level D
“Provide enough food/fluids to maintain a resident's health.”
F0695 Level D
“Provide safe and appropriate respiratory care for a resident when needed.”
F0761 Level D
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (13)
K0324 Level F
“Provide properly protected cooking facilities.”
K0712 Level F
“Have simulated fire drills held at unexpected times.”
K0345 Level D
“Have approved installation, maintenance and testing program for fire alarm systems.”
K0353 Level D
“Inspect, test, and maintain automatic sprinkler systems.”
K0741 Level D
“Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.”
K0781 Level D
“Have restrictions on the use of portable space heaters.”
K0918 Level D
“Have generator or other power source capable of supplying service within 10 seconds.”
K0712 Level E
“Have simulated fire drills held at unexpected times.”
K0222 Level D
“Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.”
K0345 Level D
“Have approved installation, maintenance and testing program for fire alarm systems.”
K0353 Level D
“Inspect, test, and maintain automatic sprinkler systems.”
K0521 Level D
“Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.”
K0912 Level D
“Have power receptacles that are properly grounded.”
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | Tennessee | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 0.84 | 0.60 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.57 | 1.08 | 0.86 |
| Nurse aide hours per resident per day | 2.12 | 2.14 | 2.35 |
| Total nurse staff hours per resident per day | 3.53 | 3.82 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 3.11 | 3.32 | 3.43 |
| RN hours per resident per day on the weekend | 0.56 | 0.39 | 0.48 |
| Nursing staff turnover (per year) | 42.3% | 48.6% | 45.3% |
| RN turnover (per year) | 28.6% | 43.2% | 42.5% |
| Administrators who left in the last year | 0.0 | 0.6 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Part of a group of 10 nursing homes: Exceptional Living Centers.
Owners and managers Medicare lists (4)
| Name | Role | Share | Since |
|---|---|---|---|
| Medical Rehabilitation Centers, LLC | Direct owner | 100% | February 1, 2023 |
| Lexington Health Management LLC | Indirect owner | — | February 1, 2023 |
| Watts, Amy | Indirect owner | — | February 1, 2023 |
| Watts, Walter | Indirect owner | — | February 1, 2023 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 88 |
| Average residents per day | 48.4 |
| Takes part in | Medicare and Medicaid |
| Ownership | For profit – corporation |
| Group or chain (affiliated entity) | Exceptional Living Centers |
| First approved by Medicare/Medicaid | 1983-01-04 |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 537 Spring Street Suite 350, Dover, TN 37058 |
| County | Stewart County |
| State | Tennessee |
| Phone | (931) 232‑6902 |
| CMS Certification Number | 445155 |
| Name in Medicare records | DOVER CARE CENTER |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Signature Healthcare of Erin14 mi · Erin, TN · 1 of 5 stars
- Brigadier General Wendell H Gilbert TN State Veter24 mi · Clarksville, TN · 4 of 5 stars
- Waverly Hills Post Acute27 mi · Waverly, TN · 1 of 5 stars
- Spring Creek Post-Acute Rehabilitation Center28 mi · Murray, KY · 1 of 5 stars
- Towne Square Care of Puryear28 mi · Puryear, TN · 3 of 5 stars
Nearest hospital emergency rooms
- Houston County Community Hospital14 mi · Erin, TN · Critical Access Hospital
- Blanchfield ACH (FT Campbell)23 mi · Fort Campbell, KY · Military Hospital (Department of Defense)
- Trigg County Hospital26 mi · Cadiz, KY · Critical Access Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13