Quick answers
- Where is Delta Oaks Post Acute?
- 6940 Pacific Avenue, Stockton, CA 95207, in San Joaquin County, California.
- What is the phone number of Delta Oaks Post Acute?
- (209) 477-4817, as listed by Medicare (CMS).
- What is the Medicare star rating of Delta Oaks Post Acute?
- Medicare overall rating: 1 out of 5 stars (CMS data updated 2026-10-01).
- Has Delta Oaks Post Acute been fined?
- Medicare lists no fines for Delta Oaks Post Acute.
- What did inspectors find at Delta Oaks Post Acute?
- In its last three inspection cycles (July 20, 2023 to August 25, 2026), Medicare lists 116 health citations; the most serious was level G. 3 were level G or higher (actual harm or immediate jeopardy). See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (July 20, 2023 to August 25, 2026), Delta Oaks Post Acute had 116 health citations; the most serious was level G (actual harm to residents). 3 of them were level G or higher (actual harm or immediate jeopardy). Medicare lists no fines or payment denials for it in the last three years. Nurse staffing is 4.62 hours per resident per day; the California average is 4.54 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: October 2, 2025 — 37 health citations
Inspections in this cycle: October 2, 2025 (standard health inspection); November 24, 2025 (complaint investigation); December 4, 2025 (complaint investigation); December 30, 2025 (complaint investigation); February 17, 2026 (complaint investigation); March 5, 2026 (complaint investigation); April 2, 2026 (complaint investigation); April 15, 2026 (complaint investigation); April 21, 2026 (complaint investigation); June 9, 2026 (complaint investigation); August 19, 2026 (complaint investigation); August 25, 2026 (complaint investigation).
F0689 Level G
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
actual harm to residents; isolated (a few residents) · Quality of Life and Care Deficiencies
Show 36 less serious citations (levels A to F)
F0880 Level F
“Provide and implement an infection prevention and control program.”
F0584 Level E
“Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.”
F0880 Level E
“Provide and implement an infection prevention and control program.”
F0657 Level E
“Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.”
F0550 Level E
“Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.”
F0689 Level E
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0755 Level E
“Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.”
F0761 Level E
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
F0812 Level E
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0880 Level E
“Provide and implement an infection prevention and control program.”
F0600 Level D
“Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.”
F0656 Level D
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0658 Level D
“Ensure services provided by the nursing facility meet professional standards of quality.”
F0685 Level D
“Assist a resident in gaining access to vision and hearing services.”
F0628 Level D
“Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.”
F0657 Level D
“Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.”
F0760 Level D
“Ensure that residents are free from significant medication errors.”
F0761 Level D
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
F0609 Level D
“Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”
F0610 Level D
“Respond appropriately to all alleged violations.”
F0637 Level D
“Assess the resident when there is a significant change in condition”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0656 Level D
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0697 Level D
“Provide safe, appropriate pain management for a resident who requires such services.”
F0740 Level D
“Ensure each resident must receive and the facility must provide necessary behavioral health care and services.”
F0814 Level D
“Dispose of garbage and refuse properly.”
F0627 Level D
“Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.”
F0655 Level D
“Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted”
F0656 Level D
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0688 Level D
“Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.”
F0692 Level D
“Provide enough food/fluids to maintain a resident's health.”
F0745 Level D
“Provide medically-related social services to help each resident achieve the highest possible quality of life.”
F0757 Level D
“Ensure each resident’s drug regimen must be free from unnecessary drugs.”
F0759 Level D
“Ensure medication error rates are not 5 percent or greater.”
F0883 Level D
“Develop and implement policies and procedures for flu and pneumonia vaccinations.”
F0887 Level D
“Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.”
Previous cycle: August 1, 2024 — 41 health citations
Inspections in this cycle: August 1, 2024 (standard health inspection); October 18, 2024 (complaint investigation); October 22, 2024 (complaint investigation); November 5, 2024 (complaint investigation); February 6, 2025 (complaint investigation); April 8, 2025 (complaint investigation); May 15, 2025 (complaint investigation); May 27, 2025 (complaint investigation); June 5, 2025 (complaint investigation); June 18, 2025 (complaint investigation); June 25, 2025 (complaint investigation); August 8, 2025 (complaint investigation); August 22, 2025 (complaint investigation); September 25, 2025 (complaint investigation).
F0689 Level G
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
actual harm to residents; isolated (a few residents) · Quality of Life and Care Deficiencies
Show 40 less serious citations (levels A to F)
F0812 Level F
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0689 Level E
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0628 Level E
“Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.”
F0880 Level E
“Provide and implement an infection prevention and control program.”
F0558 Level E
“Reasonably accommodate the needs and preferences of each resident.”
F0695 Level E
“Provide safe and appropriate respiratory care for a resident when needed.”
F0755 Level E
“Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.”
F0760 Level E
“Ensure that residents are free from significant medication errors.”
F0813 Level E
“Have a policy regarding use and storage of foods brought to residents by family and other visitors.”
F0880 Level E
“Provide and implement an infection prevention and control program.”
F0656 Level D
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0688 Level D
“Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.”
F0693 Level D
“Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.”
F0880 Level D
“Provide and implement an infection prevention and control program.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0610 Level D
“Respond appropriately to all alleged violations.”
F0677 Level D
“Provide care and assistance to perform activities of daily living for any resident who is unable.”
F0600 Level D
“Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0755 Level D
“Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.”
F0880 Level D
“Provide and implement an infection prevention and control program.”
F0558 Level D
“Reasonably accommodate the needs and preferences of each resident.”
F0677 Level D
“Provide care and assistance to perform activities of daily living for any resident who is unable.”
F0757 Level D
“Ensure each resident’s drug regimen must be free from unnecessary drugs.”
F0880 Level D
“Provide and implement an infection prevention and control program.”
F0584 Level D
“Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.”
F0550 Level D
“Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.”
F0584 Level D
“Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.”
F0600 Level D
“Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.”
F0610 Level D
“Respond appropriately to all alleged violations.”
F0645 Level D
“PASARR screening for Mental disorders or Intellectual Disabilities”
F0656 Level D
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0677 Level D
“Provide care and assistance to perform activities of daily living for any resident who is unable.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0692 Level D
“Provide enough food/fluids to maintain a resident's health.”
F0694 Level D
“Provide for the safe, appropriate administration of IV fluids for a resident when needed.”
F0697 Level D
“Provide safe, appropriate pain management for a resident who requires such services.”
F0761 Level D
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
F0791 Level D
“Provide or obtain dental services for each resident.”
Earlier cycle: July 20, 2023 — 38 health citations
Inspections in this cycle: July 20, 2023 (standard health inspection); October 24, 2023 (complaint investigation); November 8, 2023 (complaint investigation); December 28, 2023 (complaint investigation); January 3, 2024 (complaint investigation); March 15, 2024 (complaint investigation); March 18, 2024 (complaint investigation); May 28, 2024 (complaint investigation); May 30, 2024 (complaint investigation); June 10, 2024 (complaint investigation); June 11, 2024 (complaint investigation); July 16, 2024 (complaint investigation); July 17, 2024 (complaint investigation); August 1, 2024 (complaint investigation); August 22, 2024 (complaint investigation); September 4, 2024 (complaint investigation).
F0684 Level G
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
actual harm to residents; isolated (a few residents) · Quality of Life and Care Deficiencies
Show 11 less serious citations (levels A to F)
F0725 Level F
“Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.”
F0684 Level E
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0943 Level E
“Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.”
F0558 Level E
“Reasonably accommodate the needs and preferences of each resident.”
F0807 Level E
“Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.”
F0558 Level E
“Reasonably accommodate the needs and preferences of each resident.”
F0726 Level E
“Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.”
F0880 Level E
“Provide and implement an infection prevention and control program.”
F0550 Level E
“Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.”
F0658 Level E
“Ensure services provided by the nursing facility meet professional standards of quality.”
F0677 Level E
“Provide care and assistance to perform activities of daily living for any resident who is unable.”
26 more citations of lower seriousness are not listed here. See all of them on Medicare Care Compare.
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (69)
E0004 Level F
“Develop and maintain an Emergency Preparedness Program (EP).”
E0009 Level F
“Include a process for Emergency Preparedness collaboration.”
E0013 Level F
“Develop Emergency Preparedness policies and procedures.”
E0018 Level F
“Establish procedures for tracking staff and patients during an emergency.”
E0020 Level F
“Establish policies and procedures including evacuation.”
E0022 Level F
“Establish policies and procedures for sheltering.”
E0029 Level F
“Develop a communication plan.”
E0034 Level F
“Provide a means of sharing information on occupancy/needs.”
E0036 Level F
“Establish emergency prep training and testing.”
E0037 Level F
“Establish staff and initial training requirements.”
K0345 Level F
“Have approved installation, maintenance and testing program for fire alarm systems.”
K0352 Level F
“Properly install and monitor supervisory attachments on automatic sprinkler systems.”
K0363 Level F
“Install corridor and hallway doors that block smoke.”
K0521 Level F
“Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.”
K0741 Level F
“Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.”
K0918 Level F
“Have generator or other power source capable of supplying service within 10 seconds.”
K0919 Level F
“Meet requirements for the use of electrical equipment.”
K0926 Level F
“Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.”
K0353 Level E
“Inspect, test, and maintain automatic sprinkler systems.”
K0355 Level E
“Properly select, install, inspect, or maintain portable fire extinguishes.”
K0374 Level E
“Install smoke barrier doors that can resist smoke for at least 20 minutes.”
K0920 Level E
“Ensure proper usage of power strips and extension cords.”
K0211 Level D
“Keep aisles, corridors, and exits free of obstruction in case of emergency.”
K0321 Level D
“Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.”
K0324 Level D
“Provide properly protected cooking facilities.”
K0331 Level D
“Construct fire resistant interior walls.”
K0342 Level D
“Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.”
K0343 Level D
“Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire.”
K0511 Level D
“Have properly installed electrical wiring and gas equipment.”
K0711 Level D
“Provide a written emergency evacuation plan.”
E0007 Level C
“Address patient/client population and determine types of services needed.”
E0030 Level C
“List the names and contact information of those in the facility.”
K0293 Level C
“Have properly located and lighted "Exit" signs.”
K0712 Level C
“Have simulated fire drills held at unexpected times.”
K0363 Level F
“Install corridor and hallway doors that block smoke.”
K0918 Level F
“Have generator or other power source capable of supplying service within 10 seconds.”
K0324 Level D
“Provide properly protected cooking facilities.”
K0353 Level D
“Inspect, test, and maintain automatic sprinkler systems.”
K0355 Level D
“Properly select, install, inspect, or maintain portable fire extinguishes.”
K0374 Level D
“Install smoke barrier doors that can resist smoke for at least 20 minutes.”
29 more fire safety citations are not listed here.
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | California | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 0.74 | 0.68 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 1.44 | 1.20 | 0.86 |
| Nurse aide hours per resident per day | 2.45 | 2.66 | 2.35 |
| Total nurse staff hours per resident per day | 4.62 | 4.54 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 4.29 | 4.10 | 3.43 |
| RN hours per resident per day on the weekend | 0.63 | 0.52 | 0.48 |
| Nursing staff turnover (per year) | 42.5% | 36.6% | 45.3% |
| RN turnover (per year) | 50.0% | 37.8% | 42.5% |
| Administrators who left in the last year | 1.0 | 0.4 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Part of a group of 22 nursing homes: Windsor.
Legal business name: Windsor Elmhaven Care Center, LLC.
Owners and managers Medicare lists (3)
| Name | Role | Share | Since |
|---|---|---|---|
| Windsor Norcal 13 Holdings LLC | Direct owner | 100% | January 4, 2007 |
| Antelope Holdings I, LLC | Indirect owner | 100% | June 30, 2023 |
| Newgen Administrative Services, LLC | Management company (operational or managerial control) | NOT APPLICABLE | June 30, 2023 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 128 |
| Average residents per day | 108.7 |
| Takes part in | Medicare and Medicaid |
| Ownership | For profit – limited liability company |
| Group or chain (affiliated entity) | Windsor |
| Legal business name | Windsor Elmhaven Care Center, LLC |
| First approved by Medicare/Medicaid | 1967-04-03 |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 6940 Pacific Avenue, Stockton, CA 95207 |
| County | San Joaquin County |
| State | California |
| Phone | (209) 477‑4817 |
| CMS Certification Number | 055735 |
| Name in Medicare records | DELTA OAKS POST ACUTE |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Creekside Center1.5 mi · Stockton, CA · 2 of 5 stars
- Crestwood Manor - 1041.7 mi · Stockton, CA · 3 of 5 stars
- Riverwood Health Care1.7 mi · Stockton, CA · 3 of 5 stars
- Oak Grove Post Acute1.7 mi · Stockton, CA · 1 of 5 stars
- Brookside Care Center1.8 mi · Stockton, CA · 1 of 5 stars
Nearest hospital emergency rooms
- St Joseph's Medical Center of Stockton3.5 mi · Stockton, CA · Acute Care Hospital
- Dameron Hospital3.7 mi · Stockton, CA · Acute Care Hospital
- San Joaquin General Hospital8.9 mi · French Camp, CA · Acute Care Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13