Quick answers
- Where is Croasdaile Village?
- 2600 Croasdaile Farm Parkway, Durham, NC 27705, in Durham County, North Carolina.
- What is the phone number of Croasdaile Village?
- (919) 384-2304, as listed by Medicare (CMS).
- What is the Medicare star rating of Croasdaile Village?
- Medicare overall rating: 5 out of 5 stars (CMS data updated 2026-10-01).
- Has Croasdaile Village been fined?
- Medicare lists 2 fines totaling $25,275.
- What did inspectors find at Croasdaile Village?
- In its last three inspection cycles (February 23, 2023 to April 8, 2026), Medicare lists 6 health citations; the most serious was level G. 1 was level G or higher (actual harm or immediate jeopardy). See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (February 23, 2023 to April 8, 2026), Croasdaile Village had 6 health citations; the most serious was level G (actual harm to residents). 1 of them was level G or higher (actual harm or immediate jeopardy). It was fined $25,275 in total (2 fines, the latest on April 8, 2026). Nurse staffing is 5.47 hours per resident per day; the North Carolina average is 3.87 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: August 14, 2025 — 3 health citations
Inspections in this cycle: August 14, 2025 (standard health inspection); April 8, 2026 (complaint investigation).
F0689 Level G
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
actual harm to residents; isolated (a few residents) · Quality of Life and Care Deficiencies
Show 2 less serious citations (levels A to F)
F0638 Level D
“Assure that each resident’s assessment is updated at least once every 3 months.”
F0640 Level B
“Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.”
Previous cycle: July 11, 2024 — 1 health citation
Inspections in this cycle: July 11, 2024 (standard health inspection).
Show 1 citation (levels A to F, no actual harm)
F0640 Level B
“Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.”
Earlier cycle: February 23, 2023 — 2 health citations
Inspections in this cycle: February 23, 2023 (standard health inspection).
Show 2 citations (levels A to F, no actual harm)
F0759 Level E
“Ensure medication error rates are not 5 percent or greater.”
F0760 Level E
“Ensure that residents are free from significant medication errors.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (6)
K0161 Level D
“Use approved construction type or materials.”
K0511 Level D
“Have properly installed electrical wiring and gas equipment.”
K0531 Level F
“Have elevators that firefighters can control in the event of a fire.”
K0918 Level F
“Have generator or other power source capable of supplying service within 10 seconds.”
K0363 Level D
“Install corridor and hallway doors that block smoke.”
K0211 Level D
“Keep aisles, corridors, and exits free of obstruction in case of emergency.”
Fines and payment denials
Total fines over about the last three years: $25,275 (2 fines). A payment denial means Medicare stopped paying for new admissions for a time.
| Date | Penalty | Amount or length |
|---|---|---|
| April 8, 2026 | Fine | $9,870 |
| August 30, 2024 | Fine | $15,405 |
Source: Medicare (CMS) Penalties file, data updated October 1, 2026.
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | North Carolina | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 0.78 | 0.62 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 1.33 | 0.88 | 0.86 |
| Nurse aide hours per resident per day | 3.36 | 2.37 | 2.35 |
| Total nurse staff hours per resident per day | 5.47 | 3.87 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 4.95 | 3.40 | 3.43 |
| RN hours per resident per day on the weekend | 0.69 | 0.41 | 0.48 |
| Nursing staff turnover (per year) | 46.0% | 48.7% | 45.3% |
| RN turnover (per year) | 9.1% | 45.7% | 42.5% |
| Administrators who left in the last year | 0.0 | 0.6 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Part of a group of 43 nursing homes: Life Care Services.
Legal business name: The United Methodist Retirement Homes, Incorporated.
Owners and managers Medicare lists (2)
| Name | Role | Share | Since |
|---|---|---|---|
| The United Methodist Retirement Homes, Incorporated | Direct owner | 100% | July 13, 2011 |
| Life Care Services LLC | Management company (operational or managerial control) | NOT APPLICABLE | January 1, 2000 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 102 |
| Average residents per day | 81.8 |
| Takes part in | Medicare and Medicaid |
| Ownership | Non-profit – corporation |
| Group or chain (affiliated entity) | Life Care Services |
| Legal business name | The United Methodist Retirement Homes, Incorporated |
| First approved by Medicare/Medicaid | 2000-01-03 |
| Part of a continuing care retirement community | Yes |
| Resident and family councils | None |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 2600 Croasdaile Farm Parkway, Durham, NC 27705 |
| County | Durham County |
| State | North Carolina |
| Phone | (919) 384‑2304 |
| CMS Certification Number | 345501 |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- University Health and Rehabilitation Center1.9 mi · Durham, NC · 1 of 5 stars
- Accordius Health at Rose Manor LLC2.3 mi · Durham, NC · 2 of 5 stars
- PruittHealth-Durham2.6 mi · Durham, NC · 1 of 5 stars
- Carver Living Center2.7 mi · Durham, NC · 2 of 5 stars
- Pettigrew Rehabilitation Center2.8 mi · Durham, NC · 4 of 5 stars
Nearest hospital emergency rooms
- Durham VA Medical Center2.2 mi · Durham, NC · Federal/VA Acute Care Hospital
- Duke University Hospital2.3 mi · Durham, NC · Acute Care Hospital
- Duke Regional Hospital2.6 mi · Durham, NC · Acute Care Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13