Quick answers
- Where is Crestwood Manor?
- 50 Lacey Road, Whiting, NJ 08759, in Ocean County, New Jersey.
- What is the phone number of Crestwood Manor?
- (732) 849-4900, as listed by Medicare (CMS).
- What is the Medicare star rating of Crestwood Manor?
- Medicare overall rating: 5 out of 5 stars (CMS data updated 2026-10-01).
- Has Crestwood Manor been fined?
- Medicare lists no fines for Crestwood Manor.
- What did inspectors find at Crestwood Manor?
- In its last three inspection cycles (June 21, 2023 to March 12, 2026), Medicare lists 9 health citations; the most serious was level F. See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (June 21, 2023 to March 12, 2026), Crestwood Manor had 9 health citations; the most serious was level F (no actual harm, potential for more than minimal harm). Medicare lists no fines or payment denials for it in the last three years. Nurse staffing is 3.63 hours per resident per day; the New Jersey average is 3.90 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: March 12, 2026 — 2 health citations
Inspections in this cycle: March 12, 2026 (standard health inspection).
Show 2 citations (levels A to F, no actual harm)
F0678 Level E
“Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.”
F0880 Level D
“Provide and implement an infection prevention and control program.”
Previous cycle: September 6, 2024 — 2 health citations
Inspections in this cycle: September 6, 2024 (standard health inspection).
Show 2 citations (levels A to F, no actual harm)
F0812 Level F
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0550 Level D
“Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.”
Earlier cycle: June 21, 2023 — 5 health citations
Inspections in this cycle: June 21, 2023 (standard health inspection).
Show 5 citations (levels A to F, no actual harm)
F0812 Level F
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0657 Level D
“Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.”
F0658 Level D
“Ensure services provided by the nursing facility meet professional standards of quality.”
F0755 Level D
“Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.”
F0761 Level D
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (21)
E0039 Level F
“Conduct testing and exercise requirements.”
K0291 Level F
“Install emergency lighting that can last at least 1 1/2 hours.”
K0345 Level F
“Have approved installation, maintenance and testing program for fire alarm systems.”
K0353 Level F
“Inspect, test, and maintain automatic sprinkler systems.”
K0712 Level F
“Have simulated fire drills held at unexpected times.”
K0132 Level F
“Meet requirements for outpatient facilities located next to inpatient facilities separated by fire resistive construction.”
K0321 Level F
“Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.”
K0324 Level F
“Provide properly protected cooking facilities.”
K0341 Level F
“Install a fire alarm system that can be heard throughout the facility.”
K0345 Level F
“Have approved installation, maintenance and testing program for fire alarm systems.”
K0372 Level F
“Ensure smoke barriers are constructed to a 1 hour fire resistance rating.”
K0374 Level F
“Install smoke barrier doors that can resist smoke for at least 20 minutes.”
K0761 Level F
“To conduct inspection, testing and maintenance of fire doors by qualified individuals.”
K0918 Level F
“Have generator or other power source capable of supplying service within 10 seconds.”
K0921 Level F
“Ensure that testing and maintenance of electrical equipment is performed.”
K0355 Level C
“Properly select, install, inspect, or maintain portable fire extinguishes.”
K0351 Level E
“Install an approved automatic sprinkler system.”
K0918 Level E
“Have generator or other power source capable of supplying service within 10 seconds.”
K0321 Level D
“Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.”
K0355 Level D
“Properly select, install, inspect, or maintain portable fire extinguishes.”
K0511 Level D
“Have properly installed electrical wiring and gas equipment.”
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | New Jersey | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 0.51 | 0.70 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.95 | 0.94 | 0.86 |
| Nurse aide hours per resident per day | 2.17 | 2.27 | 2.35 |
| Total nurse staff hours per resident per day | 3.63 | 3.90 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 3.21 | 3.50 | 3.43 |
| RN hours per resident per day on the weekend | 0.27 | 0.50 | 0.48 |
| Nursing staff turnover (per year) | 37.0% | 39.3% | 45.3% |
| RN turnover (per year) | 25.0% | 37.2% | 42.5% |
| Administrators who left in the last year | 0.0 | 0.5 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Part of a group of 8 nursing homes: Springpoint Senior Living.
Legal business name: Springpoint at Crestwood, Inc..
Owners and managers Medicare lists (1)
| Name | Role | Share | Since |
|---|---|---|---|
| Springpoint Senior Living Inc | Management company (operational or managerial control) | NOT APPLICABLE | April 1, 2017 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 64 |
| Average residents per day | 53.1 |
| Takes part in | Medicare and Medicaid |
| Ownership | Non-profit – corporation |
| Group or chain (affiliated entity) | Springpoint Senior Living |
| Legal business name | Springpoint at Crestwood, Inc. |
| First approved by Medicare/Medicaid | 1990-06-01 |
| Part of a continuing care retirement community | Yes |
| Resident and family councils | Resident and family councils |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 50 Lacey Road, Whiting, NJ 08759 |
| County | Ocean County |
| State | New Jersey |
| Phone | (732) 849‑4900 |
| CMS Certification Number | 315298 |
| Name in Medicare records | CRESTWOOD MANOR |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Skilled Nursing at Pine Village0.2 mi · Whiting, NJ · 3 of 5 stars
- Whiting Gardens Rehabilitation and Nursing Center1.1 mi · Whiting, NJ · 1 of 5 stars
- Aristacare at Whiting1.6 mi · Whiting, NJ · 3 of 5 stars
- AristaCare at Manchester LLC5.8 mi · Manchester, NJ · 5 of 5 stars
- Complete Care at Arbors5.9 mi · Toms River, NJ · 5 of 5 stars
Nearest hospital emergency rooms
- Community Medical Center8.1 mi · Toms River, NJ · Acute Care Hospital
- Deborah Heart and Lung Center12 mi · Browns Mills, NJ · Acute Care Hospital
- Monmouth Medical Center-Southern Campus12 mi · Lakewood, NJ · Acute Care Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13