Quick answers
- Where is Crestview Court?
- 224 W Pleasant Run Rd, Cedar Hill, TX 75104, in Dallas County, Texas.
- What is the phone number of Crestview Court?
- (972) 291-5977, as listed by Medicare (CMS).
- What is the Medicare star rating of Crestview Court?
- Medicare overall rating: 5 out of 5 stars (CMS data updated 2026-10-01).
- Has Crestview Court been fined?
- Medicare lists 1 fine totaling $16,799.
- What did inspectors find at Crestview Court?
- In its last three inspection cycles (March 21, 2024 to June 18, 2026), Medicare lists 22 health citations; the most serious was level K. 3 were level G or higher (actual harm or immediate jeopardy). See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (March 21, 2024 to June 18, 2026), Crestview Court had 22 health citations; the most serious was level K (immediate jeopardy to resident health or safety). 3 of them were level G or higher (actual harm or immediate jeopardy). It was fined $16,799 in total (1 fine, the latest on February 21, 2025). Nurse staffing is 3.50 hours per resident per day; the Texas average is 3.42 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: June 18, 2026 — 5 health citations
Inspections in this cycle: June 18, 2026 (standard health inspection).
Show 5 citations (levels A to F, no actual harm)
F0755 Level E
“Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.”
F0812 Level E
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0842 Level E
“Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.”
F0578 Level D
“Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.”
F0628 Level D
“Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.”
Previous cycle: April 24, 2025 — 10 health citations
Inspections in this cycle: October 17, 2024 (complaint investigation); February 21, 2025 (complaint investigation); April 24, 2025 (complaint investigation); April 24, 2025 (standard health inspection); June 14, 2025 (complaint investigation).
F0600 Level K
“Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.”
immediate jeopardy to resident health or safety; pattern (some residents) · Freedom from Abuse, Neglect, and Exploitation Deficiencies
F0607 Level K
“Develop and implement policies and procedures to prevent abuse, neglect, and theft.”
immediate jeopardy to resident health or safety; pattern (some residents) · Freedom from Abuse, Neglect, and Exploitation Deficiencies
Show 8 less serious citations (levels A to F)
F0755 Level E
“Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.”
F0812 Level E
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0607 Level D
“Develop and implement policies and procedures to prevent abuse, neglect, and theft.”
F0609 Level D
“Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0760 Level D
“Ensure that residents are free from significant medication errors.”
F0558 Level D
“Reasonably accommodate the needs and preferences of each resident.”
F0761 Level D
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
Earlier cycle: March 21, 2024 — 7 health citations
Inspections in this cycle: March 21, 2024 (complaint investigation); March 21, 2024 (standard health inspection); September 20, 2024 (complaint investigation).
F0689 Level G
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
actual harm to residents; isolated (a few residents) · Quality of Life and Care Deficiencies
Show 6 less serious citations (levels A to F)
F0640 Level E
“Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.”
F0842 Level E
“Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.”
F0609 Level D
“Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”
F0609 Level D
“Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”
F0610 Level D
“Respond appropriately to all alleged violations.”
F0656 Level D
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (13)
K0324 Level F
“Provide properly protected cooking facilities.”
K0353 Level F
“Inspect, test, and maintain automatic sprinkler systems.”
K0521 Level F
“Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.”
K0761 Level F
“To conduct inspection, testing and maintenance of fire doors by qualified individuals.”
K0741 Level F
“Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.”
K0325 Level E
“Have properly installed hallway dispensers for alcohol-based hand rub.”
K0923 Level E
“Have proper medical gas storage and administration areas.”
K0712 Level F
“Have simulated fire drills held at unexpected times.”
K0325 Level E
“Have properly installed hallway dispensers for alcohol-based hand rub.”
K0363 Level E
“Install corridor and hallway doors that block smoke.”
K0372 Level E
“Ensure smoke barriers are constructed to a 1 hour fire resistance rating.”
K0374 Level E
“Install smoke barrier doors that can resist smoke for at least 20 minutes.”
K0345 Level D
“Have approved installation, maintenance and testing program for fire alarm systems.”
Fines and payment denials
Total fines over about the last three years: $16,799 (1 fine). A payment denial means Medicare stopped paying for new admissions for a time.
| Date | Penalty | Amount or length |
|---|---|---|
| February 21, 2025 | Fine | $16,799 |
Source: Medicare (CMS) Penalties file, data updated October 1, 2026.
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | Texas | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 0.53 | 0.44 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 1.11 | 0.94 | 0.86 |
| Nurse aide hours per resident per day | 1.86 | 2.03 | 2.35 |
| Total nurse staff hours per resident per day | 3.50 | 3.42 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 3.07 | 2.99 | 3.43 |
| RN hours per resident per day on the weekend | 0.48 | 0.35 | 0.48 |
| Nursing staff turnover (per year) | 59.4% | 50.8% | 45.3% |
| RN turnover (per year) | 12.5% | 49.8% | 42.5% |
| Administrators who left in the last year | 0.0 | 0.6 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Part of a group of 37 nursing homes: Cantex Continuing Care.
Legal business name: Dallas County Hospital District.
Owners and managers Medicare lists (2)
| Name | Role | Share | Since |
|---|---|---|---|
| Dallas County Hospital District | Direct owner | 100% | February 15, 2015 |
| FM 1382 Health Care Center LTD Co | Management company (operational or managerial control) | NOT APPLICABLE | February 15, 2015 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 125 |
| Average residents per day | 91.7 |
| Takes part in | Medicare and Medicaid |
| Ownership | For profit – corporation |
| Group or chain (affiliated entity) | Cantex Continuing Care |
| Legal business name | Dallas County Hospital District |
| First approved by Medicare/Medicaid | 2006-08-31 |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 224 W Pleasant Run Rd, Cedar Hill, TX 75104 |
| County | Dallas County |
| State | Texas |
| Phone | (972) 291‑5977 |
| CMS Certification Number | 676112 |
| Name in Medicare records | CRESTVIEW COURT |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Cedar Hill Healthcare Center1.2 mi · Cedar Hill, TX · 1 of 5 stars
- The Laurenwood Nursing and Rehabilitation4.4 mi · Duncanville, TX · 3 of 5 stars
- Duncanville Healthcare and Rehabilitation Center4.5 mi · Duncanville, TX · 2 of 5 stars
- Methodist Transitional Care Center-Desoto LLC4.6 mi · Desoto, TX · 3 of 5 stars
- Williamsburg Village Healthcare Campus4.8 mi · Desoto, TX · 2 of 5 stars
Nearest hospital emergency rooms
- Methodist Charlton Medical Center5.0 mi · Dallas, TX · Acute Care Hospital
- Methodist Mansfield Medical Center9.1 mi · Mansfield, TX · Acute Care Hospital
- Methodist Midlothian Medical Center9.7 mi · Midlothian, TX · Acute Care Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13