Quick answers
- Where is Crestview Center?
- 262 Toll Gate Road, Langhorne, PA 19047, in Bucks County, Pennsylvania.
- What is the phone number of Crestview Center?
- (215) 968-4650, as listed by Medicare (CMS).
- What is the Medicare star rating of Crestview Center?
- Medicare overall rating: 2 out of 5 stars (CMS data updated 2026-10-01).
- Has Crestview Center been fined?
- Medicare lists no fines for Crestview Center.
- What did inspectors find at Crestview Center?
- In its last three inspection cycles (November 17, 2023 to August 3, 2026), Medicare lists 41 health citations; the most serious was level G. 4 were level G or higher (actual harm or immediate jeopardy). See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (November 17, 2023 to August 3, 2026), Crestview Center had 41 health citations; the most serious was level G (actual harm to residents). 4 of them were level G or higher (actual harm or immediate jeopardy). Medicare lists no fines or payment denials for it in the last three years. Nurse staffing is 3.53 hours per resident per day; the Pennsylvania average is 3.90 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: August 3, 2026 — 19 health citations
Inspections in this cycle: January 22, 2026 (complaint investigation); March 11, 2026 (complaint investigation); March 16, 2026 (complaint investigation); May 7, 2026 (complaint investigation); July 1, 2026 (complaint investigation); August 3, 2026 (standard health inspection).
F0600 Level G
“Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.”
actual harm to residents; isolated (a few residents) · Freedom from Abuse, Neglect, and Exploitation Deficiencies
F0686 Level G
“Provide appropriate pressure ulcer care and prevent new ulcers from developing.”
actual harm to residents; isolated (a few residents) · Quality of Life and Care Deficiencies
F0600 Level G
“Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.”
actual harm to residents; isolated (a few residents) · Freedom from Abuse, Neglect, and Exploitation Deficiencies
F0684 Level G
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
actual harm to residents; isolated (a few residents) · Quality of Life and Care Deficiencies
Show 15 less serious citations (levels A to F)
F0925 Level E
“Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.”
F0552 Level D
“Ensure that residents are fully informed and understand their health status, care and treatments.”
F0585 Level D
“Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.”
F0600 Level D
“Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.”
F0606 Level D
“Not hire anyone with a finding of abuse, neglect, exploitation, or theft.”
F0610 Level D
“Respond appropriately to all alleged violations.”
F0628 Level D
“Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.”
F0656 Level D
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0692 Level D
“Provide enough food/fluids to maintain a resident's health.”
F0697 Level D
“Provide safe, appropriate pain management for a resident who requires such services.”
F0791 Level D
“Provide or obtain dental services for each resident.”
F0658 Level D
“Ensure services provided by the nursing facility meet professional standards of quality.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
Previous cycle: July 3, 2025 — 6 health citations
Inspections in this cycle: January 21, 2025 (complaint investigation); January 30, 2025 (complaint investigation); July 3, 2025 (standard health inspection).
Show 6 citations (levels A to F, no actual harm)
F0641 Level D
“Ensure each resident receives an accurate assessment.”
F0656 Level D
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0880 Level D
“Provide and implement an infection prevention and control program.”
F0677 Level D
“Provide care and assistance to perform activities of daily living for any resident who is unable.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
Earlier cycle: September 6, 2024 — 16 health citations
Inspections in this cycle: November 17, 2023 (complaint investigation); December 7, 2023 (complaint investigation); April 18, 2024 (complaint investigation); September 6, 2024 (complaint investigation); September 6, 2024 (standard health inspection).
Show 16 citations (levels A to F, no actual harm)
F0565 Level E
“Honor the resident's right to organize and participate in resident/family groups in the facility.”
F0584 Level E
“Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.”
F0679 Level E
“Provide activities to meet all resident's needs.”
F0695 Level E
“Provide safe and appropriate respiratory care for a resident when needed.”
F0921 Level E
“Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.”
F0925 Level E
“Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.”
F0684 Level E
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0554 Level D
“Allow residents to self-administer drugs if determined clinically appropriate.”
F0604 Level D
“Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.”
F0655 Level D
“Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted”
F0656 Level D
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0658 Level D
“Ensure services provided by the nursing facility meet professional standards of quality.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0558 Level D
“Reasonably accommodate the needs and preferences of each resident.”
F0693 Level D
“Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.”
F0677 Level D
“Provide care and assistance to perform activities of daily living for any resident who is unable.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (1)
E0004 Level C
“Develop and maintain an Emergency Preparedness Program (EP).”
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | Pennsylvania | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 0.67 | 0.78 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.82 | 0.90 | 0.86 |
| Nurse aide hours per resident per day | 2.04 | 2.22 | 2.35 |
| Total nurse staff hours per resident per day | 3.53 | 3.90 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 3.22 | 3.52 | 3.43 |
| RN hours per resident per day on the weekend | 0.37 | 0.55 | 0.48 |
| Nursing staff turnover (per year) | 46.3% | 44.6% | 45.3% |
| RN turnover (per year) | 51.7% | 39.4% | 42.5% |
| Administrators who left in the last year | 0.0 | 0.5 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Part of a group of 183 nursing homes: Genesis Healthcare.
Legal business name: 262 Toll Gate Road Operations LLC.
Owners and managers Medicare lists (11)
| Name | Role | Share | Since |
|---|---|---|---|
| Genesis Pa Holdings LLC | Direct owner | 100% | June 20, 2007 |
| Fc-Gen Operations Investment LLC | Indirect owner | — | February 2, 2015 |
| Gen Operations I LLC | Indirect owner | — | February 2, 2015 |
| Gen Operations II LLC | Indirect owner | — | February 2, 2015 |
| Genesis Healthcare Inc | Indirect owner | — | February 2, 2015 |
| Genesis Healthcare LLC | Indirect owner | — | February 2, 2015 |
| Genesis Holdings LLC | Indirect owner | — | February 2, 2015 |
| Genesis Operations LLC | Indirect owner | — | June 1, 2018 |
| GHC Holdings LLC | Indirect owner | — | June 1, 2018 |
| Sun Healthcare Group Inc | Indirect owner | — | February 2, 2015 |
| Whitman, Arnold | Indirect owner | — | February 22, 2015 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 180 |
| Average residents per day | 157.9 |
| Takes part in | Medicare and Medicaid |
| Ownership | For profit – partnership |
| Group or chain (affiliated entity) | Genesis Healthcare |
| Legal business name | 262 Toll Gate Road Operations LLC |
| First approved by Medicare/Medicaid | 1980-01-14 |
| Resident and family councils | Resident and family councils |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 262 Toll Gate Road, Langhorne, PA 19047 |
| County | Bucks County |
| State | Pennsylvania |
| Phone | (215) 968‑4650 |
| CMS Certification Number | 395459 |
| Name in Medicare records | CRESTVIEW CENTER |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Chandler Hall Health Services1.6 mi · Newtown, PA · 5 of 5 stars
- Oxford Rehabilitation and Healthcare Center1.9 mi · Langhorne, PA · 5 of 5 stars
- Pickering Manor Home1.9 mi · Newtown, PA · 5 of 5 stars
- Pennswood Village2.4 mi · Newtown, PA · 5 of 5 stars
- Holland Center for Rehabilitation and Nursing2.6 mi · Holland, PA · 3 of 5 stars
Nearest hospital emergency rooms
- St Mary Medical Center2.0 mi · Langhorne, PA · Acute Care Hospital
- Lower Bucks Hospital7.8 mi · Bristol, PA · Acute Care Hospital
- Capital Health Regional Medical Center8.9 mi · Trenton, NJ · Acute Care Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13