Quick answers
- Where is Crestpark Helena, LLC?
- 116 November Drive, Helena, AR 72342, in Phillips County, Arkansas.
- What is the phone number of Crestpark Helena, LLC?
- (870) 338-9886, as listed by Medicare (CMS).
- What is the Medicare star rating of Crestpark Helena, LLC?
- Medicare overall rating: 5 out of 5 stars (CMS data updated 2026-10-01).
- Has Crestpark Helena, LLC been fined?
- Medicare lists no fines for Crestpark Helena, LLC.
- What did inspectors find at Crestpark Helena, LLC?
- In its last three inspection cycles (April 13, 2023 to September 5, 2025), Medicare lists 20 health citations; the most serious was level F. See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (April 13, 2023 to September 5, 2025), Crestpark Helena, LLC had 20 health citations; the most serious was level F (no actual harm, potential for more than minimal harm). Medicare lists no fines or payment denials for it in the last three years. Nurse staffing is 4.58 hours per resident per day; the Arkansas average is 4.08 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: September 5, 2025 — 5 health citations
Inspections in this cycle: September 5, 2025 (standard health inspection).
Show 5 citations (levels A to F, no actual harm)
F0880 Level E
“Provide and implement an infection prevention and control program.”
F0605 Level D
“Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0732 Level C
“Post nurse staffing information every day.”
F0640 Level B
“Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.”
Previous cycle: June 6, 2024 — 7 health citations
Inspections in this cycle: June 6, 2024 (standard health inspection).
Show 7 citations (levels A to F, no actual harm)
F0812 Level F
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0558 Level E
“Reasonably accommodate the needs and preferences of each resident.”
F0759 Level E
“Ensure medication error rates are not 5 percent or greater.”
F0760 Level E
“Ensure that residents are free from significant medication errors.”
F0921 Level E
“Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.”
F0656 Level D
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0761 Level D
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
Earlier cycle: April 13, 2023 — 8 health citations
Inspections in this cycle: April 13, 2023 (standard health inspection).
Show 8 citations (levels A to F, no actual harm)
F0584 Level E
“Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.”
F0867 Level E
“Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.”
F0880 Level E
“Provide and implement an infection prevention and control program.”
F0921 Level E
“Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.”
F0550 Level D
“Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.”
F0561 Level D
“Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0919 Level D
“Make sure that a working call system is available in each resident's bathroom and bathing area.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (9)
K0741 Level F
“Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.”
K0920 Level F
“Ensure proper usage of power strips and extension cords.”
K0521 Level C
“Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.”
K0321 Level F
“Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.”
K0521 Level C
“Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.”
K0781 Level J
“Have restrictions on the use of portable space heaters.”
K0271 Level E
“Have exits that are accessible at all times.”
K0341 Level E
“Install a fire alarm system that can be heard throughout the facility.”
K0521 Level E
“Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.”
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | Arkansas | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 0.75 | 0.41 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.70 | 0.93 | 0.86 |
| Nurse aide hours per resident per day | 3.12 | 2.73 | 2.35 |
| Total nurse staff hours per resident per day | 4.58 | 4.08 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 4.15 | 3.45 | 3.43 |
| RN hours per resident per day on the weekend | 0.86 | 0.28 | 0.48 |
| Nursing staff turnover (per year) | 16.7% | 49.0% | 45.3% |
| RN turnover (per year) | 27.3% | 42.5% | 42.5% |
| Administrators who left in the last year | 0.0 | 0.3 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Part of a group of 6 nursing homes: Crestpark.
Owners and managers Medicare lists (6)
| Name | Role | Share | Since |
|---|---|---|---|
| Belew, LLC | Indirect owner | NOT APPLICABLE | September 1, 2009 |
| Dilks, LLC | Indirect owner | NOT APPLICABLE | September 1, 2009 |
| Belew, Barbara | Indirect owner | NOT APPLICABLE | September 1, 2009 |
| Dilks, Melisha | Indirect owner | NOT APPLICABLE | September 1, 2009 |
| Belew, LLC | Management company (operational or managerial control) | NOT APPLICABLE | September 1, 2009 |
| Dilks, LLC | Management company (operational or managerial control) | NOT APPLICABLE | September 1, 2009 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 100 |
| Average residents per day | 32.4 |
| Takes part in | Medicare and Medicaid |
| Ownership | For profit – limited liability company |
| Group or chain (affiliated entity) | Crestpark |
| First approved by Medicare/Medicaid | 1994-01-01 |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 116 November Drive, Helena, AR 72342 |
| County | Phillips County |
| State | Arkansas |
| Phone | (870) 338‑9886 |
| CMS Certification Number | 045221 |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Tunica County Health & Rehab, LLC17 mi · Tunica, MS · 2 of 5 stars
- Crestpark Marianna, L L C18 mi · Marianna, AR · 5 of 5 stars
- Clarksdale Nursing Center25 mi · Clarksdale, MS · 3 of 5 stars
- Greenbough Health and Rehabilitation Center25 mi · Clarksdale, MS · 2 of 5 stars
- Quitman County Health & Rehab LLC28 mi · Marks, MS · 3 of 5 stars
Nearest hospital emergency rooms
- Helena Regional Medical Center3.3 mi · Helena, AR · Rural Emergency Hospital
- Northwest Missississippi Regional Medical Center24 mi · Clarksdale, MS · Acute Care Hospital
- Quitman Community Hospital28 mi · Marks, MS · Critical Access Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13