Quick answers
- Where is Country Crest Post-Acute?
- 50 Concordia Lane, Oroville, CA 95966, in Butte County, California.
- What is the phone number of Country Crest Post-Acute?
- (530) 532-6600, as listed by Medicare (CMS).
- What is the Medicare star rating of Country Crest Post-Acute?
- Medicare overall rating: 4 out of 5 stars (CMS data updated 2026-10-01).
- Has Country Crest Post-Acute been fined?
- Medicare lists no fines for Country Crest Post-Acute.
- What did inspectors find at Country Crest Post-Acute?
- In its last three inspection cycles (January 18, 2022 to January 15, 2026), Medicare lists 41 health citations; the most serious was level F. See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (January 18, 2022 to January 15, 2026), Country Crest Post-Acute had 41 health citations; the most serious was level F (no actual harm, potential for more than minimal harm). Medicare lists no fines or payment denials for it in the last three years. Nurse staffing is 4.40 hours per resident per day; the California average is 4.54 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: January 15, 2026 — 10 health citations
Inspections in this cycle: November 5, 2025 (complaint investigation); January 15, 2026 (standard health inspection).
Show 10 citations (levels A to F, no actual harm)
F0812 Level F
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0584 Level E
“Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.”
F0689 Level E
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0826 Level E
“Provide specialized rehabilitative services by qualified personnel, when ordered for a resident by a doctor.”
F0656 Level D
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0658 Level D
“Ensure services provided by the nursing facility meet professional standards of quality.”
F0755 Level D
“Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.”
F0760 Level D
“Ensure that residents are free from significant medication errors.”
F0761 Level D
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
Previous cycle: September 26, 2024 — 17 health citations
Inspections in this cycle: September 26, 2024 (standard health inspection); March 7, 2025 (complaint investigation); June 10, 2025 (complaint investigation).
Show 17 citations (levels A to F, no actual harm)
F0812 Level F
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0814 Level F
“Dispose of garbage and refuse properly.”
F0695 Level E
“Provide safe and appropriate respiratory care for a resident when needed.”
F0880 Level E
“Provide and implement an infection prevention and control program.”
F0686 Level D
“Provide appropriate pressure ulcer care and prevent new ulcers from developing.”
F0580 Level D
“Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.”
F0609 Level D
“Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”
F0745 Level D
“Provide medically-related social services to help each resident achieve the highest possible quality of life.”
F0758 Level D
“Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.”
F0641 Level D
“Ensure each resident receives an accurate assessment.”
F0645 Level D
“PASARR screening for Mental disorders or Intellectual Disabilities”
F0656 Level D
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0756 Level D
“Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.”
F0758 Level D
“Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.”
F0759 Level D
“Ensure medication error rates are not 5 percent or greater.”
F0842 Level D
“Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.”
F0732 Level C
“Post nurse staffing information every day.”
Earlier cycle: January 18, 2022 — 14 health citations
Inspections in this cycle: January 18, 2022 (standard health inspection); October 26, 2023 (complaint investigation); April 17, 2024 (complaint investigation).
Show 14 citations (levels A to F, no actual harm)
F0812 Level F
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0801 Level F
“Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.”
F0804 Level F
“Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.”
F0812 Level F
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0689 Level E
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0802 Level E
“Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.”
F0803 Level E
“Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.”
F0805 Level E
“Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.”
F0835 Level E
“Administer the facility in a manner that enables it to use its resources effectively and efficiently.”
F0867 Level E
“Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.”
F0880 Level E
“Provide and implement an infection prevention and control program.”
F0921 Level E
“Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.”
F0609 Level D
“Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”
F0726 Level D
“Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (26)
K0345 Level F
“Have approved installation, maintenance and testing program for fire alarm systems.”
K0712 Level F
“Have simulated fire drills held at unexpected times.”
K0918 Level F
“Have generator or other power source capable of supplying service within 10 seconds.”
K0342 Level D
“Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.”
K0363 Level D
“Install corridor and hallway doors that block smoke.”
K0781 Level D
“Have restrictions on the use of portable space heaters.”
K0920 Level D
“Ensure proper usage of power strips and extension cords.”
K0347 Level F
“Properly provide smoke detection systems in areas open to corridors.”
K0363 Level F
“Install corridor and hallway doors that block smoke.”
K0521 Level F
“Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.”
K0712 Level F
“Have simulated fire drills held at unexpected times.”
K0345 Level E
“Have approved installation, maintenance and testing program for fire alarm systems.”
K0918 Level E
“Have generator or other power source capable of supplying service within 10 seconds.”
K0920 Level E
“Ensure proper usage of power strips and extension cords.”
K0291 Level D
“Install emergency lighting that can last at least 1 1/2 hours.”
K0342 Level D
“Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.”
K0355 Level D
“Properly select, install, inspect, or maintain portable fire extinguishes.”
K0741 Level D
“Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.”
K0346 Level C
“Follow proper procedures when the fire alarm was out of service for more than 4 hours.”
K0353 Level C
“Inspect, test, and maintain automatic sprinkler systems.”
K0921 Level C
“Ensure that testing and maintenance of electrical equipment is performed.”
K0293 Level B
“Have properly located and lighted "Exit" signs.”
K0345 Level F
“Have approved installation, maintenance and testing program for fire alarm systems.”
K0223 Level D
“Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.”
K0712 Level D
“Have simulated fire drills held at unexpected times.”
K0761 Level D
“To conduct inspection, testing and maintenance of fire doors by qualified individuals.”
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | California | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 0.39 | 0.68 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 1.37 | 1.20 | 0.86 |
| Nurse aide hours per resident per day | 2.64 | 2.66 | 2.35 |
| Total nurse staff hours per resident per day | 4.40 | 4.54 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 3.96 | 4.10 | 3.43 |
| RN hours per resident per day on the weekend | 0.25 | 0.52 | 0.48 |
| Nursing staff turnover (per year) | 48.1% | 36.6% | 45.3% |
| Administrators who left in the last year | 0.0 | 0.4 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Part of a group of 35 nursing homes: Aspen Skilled Healthcare.
Legal business name: Aocl, LLC.
Owners and managers Medicare lists (9)
| Name | Role | Share | Since |
|---|---|---|---|
| Aocl, LLC | Direct owner | 100% | December 7, 2022 |
| Bradshaw, Peter | Indirect owner | NOT APPLICABLE | July 7, 2023 |
| Elsner, Eric | Indirect owner | NOT APPLICABLE | December 7, 2022 |
| Kirkwood, Jared | Indirect owner | NOT APPLICABLE | December 7, 2022 |
| Orgill, Craig | Indirect owner | NOT APPLICABLE | December 7, 2022 |
| Parti, Rajesh | Indirect owner | NOT APPLICABLE | December 7, 2022 |
| Parti, Shruty | Indirect owner | NOT APPLICABLE | December 7, 2022 |
| Paxman, Marcus | Indirect owner | NOT APPLICABLE | December 7, 2022 |
| Aocl, LLC | Management company (operational or managerial control) | NOT APPLICABLE | December 7, 2022 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 59 |
| Average residents per day | 54.2 |
| Takes part in | Medicare and Medicaid |
| Ownership | For profit – limited liability company |
| Group or chain (affiliated entity) | Aspen Skilled Healthcare |
| Legal business name | Aocl, LLC |
| First approved by Medicare/Medicaid | 2003-04-28 |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 50 Concordia Lane, Oroville, CA 95966 |
| County | Butte County |
| State | California |
| Phone | (530) 532‑6600 |
| CMS Certification Number | 555802 |
| Name in Medicare records | COUNTRY CREST POST-ACUTE |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Oroville Hospital Post-Acute Center1.3 mi · Oroville, CA · 1 of 5 stars
- Feather River Care Center1.3 mi · Oroville, CA · 1 of 5 stars
- Gridley Post Acute13 mi · Gridley, CA · 4 of 5 stars
- River Valley Care Center18 mi · Live Oak, CA · 3 of 5 stars
- California Park Post Acute22 mi · Chico, CA · 5 of 5 stars
Nearest hospital emergency rooms
- Oroville Hospital1.3 mi · Oroville, CA · Acute Care Hospital
- Orchard Hospital13 mi · Gridley, CA · Critical Access Hospital
- Enloe Health24 mi · Chico, CA · Acute Care Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13