Quick answers
- Where is Cottage Crest Post Acute?
- 12350 Rosecrans, Norwalk, CA 90650, in Los Angeles County, California.
- What is the phone number of Cottage Crest Post Acute?
- (562) 921-6624, as listed by Medicare (CMS).
- What is the Medicare star rating of Cottage Crest Post Acute?
- Medicare overall rating: 3 out of 5 stars (CMS data updated 2026-10-01).
- Has Cottage Crest Post Acute been fined?
- Medicare lists 2 fines totaling $58,799.
- What did inspectors find at Cottage Crest Post Acute?
- In its last three inspection cycles (October 9, 2023 to July 22, 2026), Medicare lists 58 health citations; the most serious was level K. 4 were level G or higher (actual harm or immediate jeopardy). See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (October 9, 2023 to July 22, 2026), Cottage Crest Post Acute had 58 health citations; the most serious was level K (immediate jeopardy to resident health or safety). 4 of them were level G or higher (actual harm or immediate jeopardy). It was fined $58,799 in total (2 fines, the latest on June 11, 2024). Nurse staffing is 4.49 hours per resident per day; the California average is 4.54 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: May 5, 2026 — 17 health citations
Inspections in this cycle: February 24, 2026 (complaint investigation); March 16, 2026 (complaint investigation); May 5, 2026 (standard health inspection); July 22, 2026 (complaint investigation).
Show 17 citations (levels A to F, no actual harm)
F0656 Level E
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0880 Level E
“Provide and implement an infection prevention and control program.”
F0656 Level D
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0686 Level D
“Provide appropriate pressure ulcer care and prevent new ulcers from developing.”
F0578 Level D
“Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.”
F0580 Level D
“Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.”
F0676 Level D
“Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.”
F0688 Level D
“Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0690 Level D
“Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.”
F0693 Level D
“Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.”
F0757 Level D
“Ensure each resident’s drug regimen must be free from unnecessary drugs.”
F0803 Level D
“Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.”
F0552 Level D
“Ensure that residents are fully informed and understand their health status, care and treatments.”
F0657 Level D
“Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.”
F0679 Level D
“Provide activities to meet all resident's needs.”
F0842 Level D
“Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.”
Previous cycle: May 30, 2025 — 15 health citations
Inspections in this cycle: October 11, 2024 (complaint investigation); December 10, 2024 (complaint investigation); February 10, 2025 (complaint investigation); May 30, 2025 (complaint investigation); May 30, 2025 (standard health inspection).
Show 15 citations (levels A to F, no actual harm)
F0656 Level E
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0690 Level E
“Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.”
F0812 Level E
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0880 Level E
“Provide and implement an infection prevention and control program.”
F0881 Level E
“Implement a program that monitors antibiotic use.”
F0552 Level D
“Ensure that residents are fully informed and understand their health status, care and treatments.”
F0658 Level D
“Ensure services provided by the nursing facility meet professional standards of quality.”
F0755 Level D
“Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.”
F0761 Level D
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
F0558 Level D
“Reasonably accommodate the needs and preferences of each resident.”
F0609 Level D
“Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”
F0600 Level D
“Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.”
F0656 Level D
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0912 Level B
“Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.”
Earlier cycle: June 11, 2024 — 26 health citations
Inspections in this cycle: October 9, 2023 (complaint investigation); October 19, 2023 (complaint investigation); November 6, 2023 (complaint investigation); December 15, 2023 (complaint investigation); January 9, 2024 (complaint investigation); January 19, 2024 (complaint investigation); June 11, 2024 (standard health inspection).
F0759 Level K
“Ensure medication error rates are not 5 percent or greater.”
immediate jeopardy to resident health or safety; pattern (some residents) · Pharmacy Service Deficiencies
F0689 Level J
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
immediate jeopardy to resident health or safety; isolated (a few residents) · Quality of Life and Care Deficiencies
F0580 Level G
“Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.”
actual harm to residents; isolated (a few residents) · Resident Rights Deficiencies
F0698 Level G
“Provide safe, appropriate dialysis care/services for a resident who requires such services.”
actual harm to residents; isolated (a few residents) · Quality of Life and Care Deficiencies
Show 22 less serious citations (levels A to F)
F0725 Level F
“Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.”
F0726 Level F
“Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.”
F0755 Level F
“Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.”
F0812 Level F
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0814 Level F
“Dispose of garbage and refuse properly.”
F0867 Level F
“Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.”
F0578 Level E
“Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.”
F0641 Level E
“Ensure each resident receives an accurate assessment.”
F0758 Level E
“Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.”
F0760 Level E
“Ensure that residents are free from significant medication errors.”
F0880 Level E
“Provide and implement an infection prevention and control program.”
F0725 Level E
“Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.”
F0637 Level D
“Assess the resident when there is a significant change in condition”
F0644 Level D
“Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.”
F0655 Level D
“Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0883 Level D
“Develop and implement policies and procedures for flu and pneumonia vaccinations.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0656 Level D
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0657 Level D
“Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.”
F0912 Level B
“Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (18)
K0363 Level D
“Install corridor and hallway doors that block smoke.”
K0511 Level D
“Have properly installed electrical wiring and gas equipment.”
K0920 Level D
“Ensure proper usage of power strips and extension cords.”
K0923 Level D
“Have proper medical gas storage and administration areas.”
K0291 Level C
“Install emergency lighting that can last at least 1 1/2 hours.”
K0918 Level C
“Have generator or other power source capable of supplying service within 10 seconds.”
K0353 Level F
“Inspect, test, and maintain automatic sprinkler systems.”
K0345 Level D
“Have approved installation, maintenance and testing program for fire alarm systems.”
K0511 Level D
“Have properly installed electrical wiring and gas equipment.”
K0923 Level D
“Have proper medical gas storage and administration areas.”
E0036 Level F
“Establish emergency prep training and testing.”
K0223 Level F
“Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.”
K0761 Level F
“To conduct inspection, testing and maintenance of fire doors by qualified individuals.”
K0351 Level E
“Install an approved automatic sprinkler system.”
K0353 Level E
“Inspect, test, and maintain automatic sprinkler systems.”
K0363 Level E
“Install corridor and hallway doors that block smoke.”
K0511 Level D
“Have properly installed electrical wiring and gas equipment.”
E0031 Level C
“Provide emergency officials' contact information.”
Fines and payment denials
Total fines over about the last three years: $58,799 (2 fines). A payment denial means Medicare stopped paying for new admissions for a time.
| Date | Penalty | Amount or length |
|---|---|---|
| June 11, 2024 | Fine | $42,354 |
| January 9, 2024 | Fine | $16,445 |
Source: Medicare (CMS) Penalties file, data updated October 1, 2026.
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | California | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 0.66 | 0.68 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 1.27 | 1.20 | 0.86 |
| Nurse aide hours per resident per day | 2.56 | 2.66 | 2.35 |
| Total nurse staff hours per resident per day | 4.49 | 4.54 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 3.92 | 4.10 | 3.43 |
| RN hours per resident per day on the weekend | 0.47 | 0.52 | 0.48 |
| Nursing staff turnover (per year) | 34.2% | 36.6% | 45.3% |
| RN turnover (per year) | 20.0% | 37.8% | 42.5% |
| Administrators who left in the last year | 0.0 | 0.4 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Part of a group of 50 nursing homes: David Johnson.
Legal business name: Norwalk Post Acute LLC.
Owners and managers Medicare lists (2)
| Name | Role | Share | Since |
|---|---|---|---|
| Norwalk Post Acute LLC | Direct owner | 100% | May 19, 2023 |
| Norwalk Post Acute LLC | Management company (operational or managerial control) | NOT APPLICABLE | May 19, 2023 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 59 |
| Average residents per day | 54.2 |
| Takes part in | Medicare and Medicaid |
| Ownership | For profit – corporation |
| Group or chain (affiliated entity) | David Johnson |
| Legal business name | Norwalk Post Acute LLC |
| First approved by Medicare/Medicaid | 1985-10-01 |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 12350 Rosecrans, Norwalk, CA 90650 |
| County | Los Angeles County |
| State | California |
| Phone | (562) 921‑6624 |
| CMS Certification Number | 055758 |
| Name in Medicare records | COTTAGE CREST POST ACUTE |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Norwalk Skilled Nursing & Wellness Centre, LLC1.5 mi · Norwalk, CA · 2 of 5 stars
- Department of State Hospitals - Metropolitan SNF1.8 mi · Norwalk, CA · 2 of 5 stars
- Studebaker Healthcare Center1.8 mi · Norwalk, CA · 1 of 5 stars
- Intercommunity Healthcare & Rehabilitation Center2.0 mi · Norwalk, CA · 1 of 5 stars
- Artesia Palms Care Center2.1 mi · Artesia, CA · 1 of 5 stars
Nearest hospital emergency rooms
- Department of State Hospitals - Metropolitan - Psy1.8 mi · Norwalk, CA · Psychiatric Hospital
- Coast Plaza Hospital1.8 mi · Norwalk, CA · Acute Care Hospital
- Kaiser Foundation Hospital - Downey3.5 mi · Downey, CA · Acute Care Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13