Quick answers
- Where is Concordia at Sumner?
- 970 Sumner Parkway, Copley, OH 44321, in Summit County, Ohio.
- What is the phone number of Concordia at Sumner?
- (330) 664-1000, as listed by Medicare (CMS).
- What is the Medicare star rating of Concordia at Sumner?
- Medicare overall rating: 5 out of 5 stars (CMS data updated 2026-10-01).
- Has Concordia at Sumner been fined?
- Medicare lists no fines for Concordia at Sumner.
- What did inspectors find at Concordia at Sumner?
- In its last three inspection cycles (February 24, 2022 to January 22, 2026), Medicare lists 18 health citations; the most serious was level F. See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (February 24, 2022 to January 22, 2026), Concordia at Sumner had 18 health citations; the most serious was level F (no actual harm, potential for more than minimal harm). Medicare lists no fines or payment denials for it in the last three years. Nurse staffing is 3.64 hours per resident per day; the Ohio average is 3.71 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: January 22, 2026 — 2 health citations
Inspections in this cycle: November 13, 2025 (complaint investigation); January 22, 2026 (standard health inspection).
Show 2 citations (levels A to F, no actual harm)
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0812 Level C
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
Previous cycle: February 26, 2024 — 9 health citations
Inspections in this cycle: February 26, 2024 (standard health inspection); February 13, 2025 (complaint investigation); August 25, 2025 (complaint investigation).
Show 9 citations (levels A to F, no actual harm)
F0812 Level F
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0812 Level F
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0838 Level F
“Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.”
F0804 Level E
“Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.”
F0757 Level E
“Ensure each resident’s drug regimen must be free from unnecessary drugs.”
F0880 Level D
“Provide and implement an infection prevention and control program.”
F0677 Level D
“Provide care and assistance to perform activities of daily living for any resident who is unable.”
F0686 Level D
“Provide appropriate pressure ulcer care and prevent new ulcers from developing.”
F0880 Level D
“Provide and implement an infection prevention and control program.”
Earlier cycle: February 24, 2022 — 7 health citations
Inspections in this cycle: February 24, 2022 (standard health inspection); July 24, 2024 (complaint investigation); August 29, 2024 (infection control inspection).
Show 7 citations (levels A to F, no actual harm)
F0812 Level F
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0880 Level F
“Provide and implement an infection prevention and control program.”
F0888 Level F
“Ensure staff are vaccinated for COVID-19”
F0606 Level E
“Not hire anyone with a finding of abuse, neglect, exploitation, or theft.”
F0569 Level D
“Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.”
F0656 Level D
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0677 Level D
“Provide care and assistance to perform activities of daily living for any resident who is unable.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (15)
E0004 Level F
“Develop and maintain an Emergency Preparedness Program (EP).”
E0039 Level F
“Conduct testing and exercise requirements.”
K0353 Level F
“Inspect, test, and maintain automatic sprinkler systems.”
K0511 Level F
“Have properly installed electrical wiring and gas equipment.”
K0131 Level E
“Meet requirements for sections of health care facilities separated by fire resistive construction.”
K0363 Level E
“Install corridor and hallway doors that block smoke.”
K0920 Level E
“Ensure proper usage of power strips and extension cords.”
K0345 Level F
“Have approved installation, maintenance and testing program for fire alarm systems.”
K0918 Level F
“Have generator or other power source capable of supplying service within 10 seconds.”
K0353 Level E
“Inspect, test, and maintain automatic sprinkler systems.”
K0918 Level F
“Have generator or other power source capable of supplying service within 10 seconds.”
K0922 Level F
“Meet requirements for the use and maintenance of medical gas equipment.”
K0222 Level E
“Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.”
K0293 Level E
“Have properly located and lighted "Exit" signs.”
K0363 Level E
“Install corridor and hallway doors that block smoke.”
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | Ohio | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 0.32 | 0.64 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 1.50 | 0.95 | 0.86 |
| Nurse aide hours per resident per day | 1.82 | 2.12 | 2.35 |
| Total nurse staff hours per resident per day | 3.64 | 3.71 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 3.26 | 3.29 | 3.43 |
| RN hours per resident per day on the weekend | 0.24 | 0.43 | 0.48 |
| Nursing staff turnover (per year) | 48.3% | 49.0% | 45.3% |
| RN turnover (per year) | 40.0% | 44.4% | 42.5% |
| Administrators who left in the last year | 0.0 | 0.6 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Part of a group of 8 nursing homes: Concordia Lutheran Ministries.
Legal business name: Concordia of Ohio.
Owners and managers Medicare lists (1)
| Name | Role | Share | Since |
|---|---|---|---|
| Concordia Care Network | Direct owner | 100% | September 1, 2022 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 48 |
| Average residents per day | 40.8 |
| Takes part in | Medicare and Medicaid |
| Ownership | Non-profit – corporation |
| Group or chain (affiliated entity) | Concordia Lutheran Ministries |
| Legal business name | Concordia of Ohio |
| First approved by Medicare/Medicaid | 2004-01-10 |
| Part of a continuing care retirement community | Yes |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 970 Sumner Parkway, Copley, OH 44321 |
| County | Summit County |
| State | Ohio |
| Phone | (330) 664‑1000 |
| CMS Certification Number | 366289 |
| Name in Medicare records | CONCORDIA AT SUMNER |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Timberland Ridge Nursing & Rehabilitation0.6 mi · Fairlawn, OH · 3 of 5 stars
- The Arbors at Fairlawn1.1 mi · Fairlawn, OH · 4 of 5 stars
- Copley Health Center1.4 mi · Copley, OH · 4 of 5 stars
- Phoenix of Fairlawn1.7 mi · Akron, OH · 3 of 5 stars
- Village at St Edward Nursing Care2.3 mi · Fairlawn, OH · 4 of 5 stars
Nearest hospital emergency rooms
- Akron General Medical Center6.3 mi · Akron, OH · Acute Care Hospital
- Akron Children's Hospital7.3 mi · Akron, OH · Children's Hospital
- Summa Western Reserve Hospital7.6 mi · Cuyahoga Falls, OH · Acute Care Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13