Quick answers
- Where is Complete Care at Wall LLC?
- 1725 Meridian Trail, Wall, NJ 07719, in Monmouth County, New Jersey.
- What is the phone number of Complete Care at Wall LLC?
- (732) 312-1800, as listed by Medicare (CMS).
- What is the Medicare star rating of Complete Care at Wall LLC?
- Medicare overall rating: 2 out of 5 stars (CMS data updated 2026-10-01).
- Has Complete Care at Wall LLC been fined?
- Medicare lists 1 fine totaling $15,288.
- What did inspectors find at Complete Care at Wall LLC?
- In its last three inspection cycles (January 8, 2021 to May 8, 2026), Medicare lists 18 health citations; the most serious was level J. 2 were level G or higher (actual harm or immediate jeopardy). See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (January 8, 2021 to May 8, 2026), Complete Care at Wall LLC had 18 health citations; the most serious was level J (immediate jeopardy to resident health or safety). 2 of them were level G or higher (actual harm or immediate jeopardy). It was fined $15,288 in total (1 fine, the latest on May 8, 2026). Nurse staffing is 4.06 hours per resident per day; the New Jersey average is 3.90 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: August 6, 2025 — 17 health citations
Inspections in this cycle: August 6, 2025 (standard health inspection); May 8, 2026 (complaint investigation).
F0760 Level J
“Ensure that residents are free from significant medication errors.”
immediate jeopardy to resident health or safety; isolated (a few residents) · Pharmacy Service Deficiencies
Show 16 less serious citations (levels A to F)
F0812 Level F
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0865 Level F
“Have a plan that describes the process for conducting QAPI and QAA activities.”
F0609 Level E
“Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”
F0610 Level E
“Respond appropriately to all alleged violations.”
F0677 Level E
“Provide care and assistance to perform activities of daily living for any resident who is unable.”
F0692 Level E
“Provide enough food/fluids to maintain a resident's health.”
F0697 Level E
“Provide safe, appropriate pain management for a resident who requires such services.”
F0698 Level E
“Provide safe, appropriate dialysis care/services for a resident who requires such services.”
F0745 Level E
“Provide medically-related social services to help each resident achieve the highest possible quality of life.”
F0803 Level E
“Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.”
F0804 Level E
“Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.”
F0919 Level E
“Make sure that a working call system is available in each resident's bathroom and bathing area.”
F0692 Level D
“Provide enough food/fluids to maintain a resident's health.”
F0580 Level D
“Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0760 Level D
“Ensure that residents are free from significant medication errors.”
Previous cycle: March 17, 2023 — 1 health citation
Inspections in this cycle: March 17, 2023 (standard health inspection); May 2, 2025 (complaint investigation); August 6, 2025 (complaint investigation).
F0760 Level J
“Ensure that residents are free from significant medication errors.”
immediate jeopardy to resident health or safety; isolated (a few residents) · Pharmacy Service Deficiencies
Earlier cycle: January 8, 2021 — no health citations
Inspections in this cycle: January 8, 2021 (standard health inspection).
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (11)
K0531 Level F
“Have elevators that firefighters can control in the event of a fire.”
K0916 Level F
“Have a battery powered remote alarm panel in a location accessible by operating personnel.”
K0918 Level F
“Have generator or other power source capable of supplying service within 10 seconds.”
K0929 Level F
“Ensure precautions for handling oxygen cylinders and equipment are correctly followed.”
K0211 Level F
“Keep aisles, corridors, and exits free of obstruction in case of emergency.”
K0324 Level F
“Provide properly protected cooking facilities.”
K0353 Level F
“Inspect, test, and maintain automatic sprinkler systems.”
K0712 Level F
“Have simulated fire drills held at unexpected times.”
K0918 Level F
“Have generator or other power source capable of supplying service within 10 seconds.”
K0351 Level E
“Install an approved automatic sprinkler system.”
K0531 Level E
“Have elevators that firefighters can control in the event of a fire.”
Fines and payment denials
Total fines over about the last three years: $15,288 (1 fine). A payment denial means Medicare stopped paying for new admissions for a time.
| Date | Penalty | Amount or length |
|---|---|---|
| May 8, 2026 | Fine | $15,288 |
Source: Medicare (CMS) Penalties file, data updated October 1, 2026.
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | New Jersey | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 0.64 | 0.70 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 1.12 | 0.94 | 0.86 |
| Nurse aide hours per resident per day | 2.30 | 2.27 | 2.35 |
| Total nurse staff hours per resident per day | 4.06 | 3.90 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 3.71 | 3.50 | 3.43 |
| RN hours per resident per day on the weekend | 0.55 | 0.50 | 0.48 |
| Nursing staff turnover (per year) | 62.1% | 39.3% | 45.3% |
| RN turnover (per year) | 68.4% | 37.2% | 42.5% |
| Administrators who left in the last year | 1.0 | 0.5 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Part of a group of 85 nursing homes: Complete Care.
Owners and managers Medicare lists (4)
| Name | Role | Share | Since |
|---|---|---|---|
| PC HMH Opco Holdngs LLC | Direct owner | 100% | March 16, 2023 |
| PC HMH Holdings LLC | Indirect owner | — | March 16, 2023 |
| SMS 2021 Trust | Indirect owner | — | March 16, 2023 |
| Stein, Shalom | Indirect owner | NOT APPLICABLE | March 16, 2023 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 130 |
| Average residents per day | 72.6 |
| Takes part in | Medicare and Medicaid |
| Ownership | For profit – limited liability company |
| Group or chain (affiliated entity) | Complete Care |
| First approved by Medicare/Medicaid | 2007-02-26 |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 1725 Meridian Trail, Wall, NJ 07719 |
| County | Monmouth County |
| State | New Jersey |
| Phone | (732) 312‑1800 |
| CMS Certification Number | 315501 |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- CareOne at Wall0.5 mi · Wall, NJ · 5 of 5 stars
- Tower Lodge Care Center1.7 mi · Wall, NJ · 2 of 5 stars
- Sunnyside Manor1.8 mi · Wall, NJ · 4 of 5 stars
- Jersey Shore Post Acute Rehabilitation and Nursing3.2 mi · Neptune, NJ · 4 of 5 stars
- Coral Harbor Rehabilitation and Healthcare Center3.3 mi · Neptune City, NJ · 3 of 5 stars
Nearest hospital emergency rooms
- Jersey Shore University Medical Center3.5 mi · Neptune, NJ · Acute Care Hospital
- Ocean Medical Center6.7 mi · Brick, NJ · Acute Care Hospital
- Monmouth Medical Center-Southern Campus9.9 mi · Lakewood, NJ · Acute Care Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13