Quick answers
- Where is Complete Care at the Boulevard?
- 5905 West Washington, Chicago, IL 60644, in Cook County, Illinois.
- What is the phone number of Complete Care at the Boulevard?
- (773) 261-7074, as listed by Medicare (CMS).
- What is the Medicare star rating of Complete Care at the Boulevard?
- Medicare overall rating: 1 out of 5 stars (CMS data updated 2026-10-01).
- Has Complete Care at the Boulevard been fined?
- Medicare lists 5 fines totaling $300,062 and 4 payment denials.
- What did inspectors find at Complete Care at the Boulevard?
- In its last three inspection cycles (April 7, 2023 to July 8, 2026), Medicare lists 80 health citations; the most serious was level J. 10 were level G or higher (actual harm or immediate jeopardy). See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (April 7, 2023 to July 8, 2026), Complete Care at the Boulevard had 80 health citations; the most serious was level J (immediate jeopardy to resident health or safety). 10 of them were level G or higher (actual harm or immediate jeopardy). It was fined $300,062 in total (5 fines, the latest on September 25, 2025) and had 4 Medicare payment denials. Nurse staffing is 3.26 hours per resident per day; the Illinois average is 3.47 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: February 7, 2025 — 22 health citations
Inspections in this cycle: February 7, 2025 (standard health inspection); March 29, 2026 (complaint investigation); May 4, 2026 (complaint investigation); May 16, 2026 (complaint investigation); July 8, 2026 (complaint investigation).
Show 22 citations (levels A to F, no actual harm)
F0802 Level F
“Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.”
F0812 Level F
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0725 Level F
“Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.”
F0812 Level F
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0882 Level F
“Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.”
F0645 Level E
“PASARR screening for Mental disorders or Intellectual Disabilities”
F0755 Level E
“Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.”
F0761 Level E
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
F0883 Level E
“Develop and implement policies and procedures for flu and pneumonia vaccinations.”
F0600 Level D
“Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.”
F0658 Level D
“Ensure services provided by the nursing facility meet professional standards of quality.”
F0600 Level D
“Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0609 Level D
“Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”
F0550 Level D
“Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.”
F0554 Level D
“Allow residents to self-administer drugs if determined clinically appropriate.”
F0575 Level D
“Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.”
F0583 Level D
“Keep residents' personal and medical records private and confidential.”
F0688 Level D
“Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.”
F0759 Level D
“Ensure medication error rates are not 5 percent or greater.”
F0809 Level D
“Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.”
F0842 Level D
“Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.”
Previous cycle: March 22, 2024 — 27 health citations
Inspections in this cycle: March 22, 2024 (standard health inspection); October 7, 2024 (complaint investigation); October 25, 2024 (complaint investigation); December 9, 2024 (complaint investigation); December 19, 2024 (complaint investigation); March 9, 2025 (complaint investigation); July 22, 2025 (complaint investigation); September 25, 2025 (complaint investigation).
F0600 Level J
“Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.”
immediate jeopardy to resident health or safety; isolated (a few residents) · Freedom from Abuse, Neglect, and Exploitation Deficiencies
F0604 Level J
“Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.”
immediate jeopardy to resident health or safety; isolated (a few residents) · Freedom from Abuse, Neglect, and Exploitation Deficiencies
F0686 Level G
“Provide appropriate pressure ulcer care and prevent new ulcers from developing.”
actual harm to residents; isolated (a few residents) · Quality of Life and Care Deficiencies
F0684 Level G
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
actual harm to residents; isolated (a few residents) · Quality of Life and Care Deficiencies
F0684 Level G
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
actual harm to residents; isolated (a few residents) · Quality of Life and Care Deficiencies
Show 22 less serious citations (levels A to F)
F0725 Level F
“Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.”
F0812 Level F
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0880 Level F
“Provide and implement an infection prevention and control program.”
F0887 Level F
“Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.”
F0689 Level E
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0725 Level E
“Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.”
F0644 Level E
“Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.”
F0695 Level E
“Provide safe and appropriate respiratory care for a resident when needed.”
F0761 Level E
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
F0883 Level E
“Develop and implement policies and procedures for flu and pneumonia vaccinations.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0600 Level D
“Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.”
F0609 Level D
“Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”
F0557 Level D
“Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.”
F0600 Level D
“Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.”
F0644 Level D
“Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0686 Level D
“Provide appropriate pressure ulcer care and prevent new ulcers from developing.”
F0688 Level D
“Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.”
F0693 Level D
“Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.”
F0759 Level D
“Ensure medication error rates are not 5 percent or greater.”
F0760 Level D
“Ensure that residents are free from significant medication errors.”
Earlier cycle: April 7, 2023 — 31 health citations
Inspections in this cycle: April 7, 2023 (standard health inspection); November 28, 2023 (complaint investigation); January 19, 2024 (complaint investigation); February 29, 2024 (complaint investigation); March 14, 2024 (complaint investigation); March 22, 2024 (complaint investigation); August 29, 2024 (complaint investigation).
F0600 Level J
“Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.”
immediate jeopardy to resident health or safety; isolated (a few residents) · Freedom from Abuse, Neglect, and Exploitation Deficiencies
F0600 Level G
“Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.”
actual harm to residents; isolated (a few residents) · Freedom from Abuse, Neglect, and Exploitation Deficiencies
F0689 Level G
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
actual harm to residents; isolated (a few residents) · Quality of Life and Care Deficiencies
F0689 Level G
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
actual harm to residents; isolated (a few residents) · Quality of Life and Care Deficiencies
F0689 Level G
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
actual harm to residents; isolated (a few residents) · Quality of Life and Care Deficiencies
Show 26 less serious citations (levels A to F)
F0812 Level F
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0814 Level F
“Dispose of garbage and refuse properly.”
F0880 Level F
“Provide and implement an infection prevention and control program.”
F0886 Level F
“Perform COVID19 testing on residents and staff.”
F0887 Level F
“Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.”
F0888 Level F
“Ensure staff are vaccinated for COVID-19”
F0658 Level E
“Ensure services provided by the nursing facility meet professional standards of quality.”
F0684 Level E
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0883 Level E
“Develop and implement policies and procedures for flu and pneumonia vaccinations.”
F0600 Level D
“Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.”
F0550 Level D
“Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.”
F0558 Level D
“Reasonably accommodate the needs and preferences of each resident.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0697 Level D
“Provide safe, appropriate pain management for a resident who requires such services.”
F0600 Level D
“Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0558 Level D
“Reasonably accommodate the needs and preferences of each resident.”
F0657 Level D
“Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.”
F0677 Level D
“Provide care and assistance to perform activities of daily living for any resident who is unable.”
F0693 Level D
“Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.”
F0695 Level D
“Provide safe and appropriate respiratory care for a resident when needed.”
F0697 Level D
“Provide safe, appropriate pain management for a resident who requires such services.”
F0755 Level D
“Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.”
F0759 Level D
“Ensure medication error rates are not 5 percent or greater.”
F0760 Level D
“Ensure that residents are free from significant medication errors.”
F0761 Level D
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (1)
E0006 Level F
“Conduct risk assessment and an All-Hazards approach.”
Fines and payment denials
Total fines over about the last three years: $300,062 (5 fines). A payment denial means Medicare stopped paying for new admissions for a time.
| Date | Penalty | Amount or length |
|---|---|---|
| September 25, 2025 | Fine | $30,167 |
| February 7, 2025 | Fine | $21,271 |
| December 9, 2024 | Fine | $103,732 |
| December 9, 2024 | Payment denial | from January 2, 2025, 6 days |
| October 7, 2024 | Payment denial | from November 1, 2024, 4 days |
| February 29, 2024 | Fine | $87,850 |
| February 29, 2024 | Payment denial | from March 23, 2024, 27 days |
| November 28, 2023 | Fine | $57,042 |
| November 28, 2023 | Payment denial | from December 23, 2023, 45 days |
Source: Medicare (CMS) Penalties file, data updated October 1, 2026.
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | Illinois | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 0.35 | 0.71 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.96 | 0.64 | 0.86 |
| Nurse aide hours per resident per day | 1.96 | 2.12 | 2.35 |
| Total nurse staff hours per resident per day | 3.26 | 3.47 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 2.79 | 3.08 | 3.43 |
| RN hours per resident per day on the weekend | 0.24 | 0.55 | 0.48 |
| Nursing staff turnover (per year) | 58.2% | 43.7% | 45.3% |
| RN turnover (per year) | 60.0% | 41.5% | 42.5% |
| Administrators who left in the last year | 1.0 | 0.5 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Part of a group of 85 nursing homes: Complete Care.
Legal business name: Mayfield Care and Rehabilitation Center LLC.
Owners and managers Medicare lists (8)
| Name | Role | Share | Since |
|---|---|---|---|
| NJ Chicago Opco Holdco LLC | Direct owner | 100% | June 29, 2021 |
| PC Chicago Topco LLC | Indirect owner | — | December 1, 2025 |
| SMS 2021 Trust | Indirect owner | — | December 1, 2025 |
| Levovitz, Yitzchok | Indirect owner | — | December 1, 2025 |
| Des Capital LLC | Indirect owner | NOT APPLICABLE | December 1, 2025 |
| JRK Investments LLC | Indirect owner | NOT APPLICABLE | December 1, 2025 |
| Klugman, Jacob | Indirect owner | NOT APPLICABLE | December 1, 2025 |
| Sternbuch, Daniel | Indirect owner | NOT APPLICABLE | December 1, 2025 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 156 |
| Average residents per day | 131.5 |
| Takes part in | Medicare and Medicaid |
| Ownership | For profit – corporation |
| Group or chain (affiliated entity) | Complete Care |
| Legal business name | Mayfield Care and Rehabilitation Center LLC |
| First approved by Medicare/Medicaid | 1996-12-01 |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 5905 West Washington, Chicago, IL 60644 |
| County | Cook County |
| State | Illinois |
| Phone | (773) 261‑7074 |
| CMS Certification Number | 145885 |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- The Austin Oasis0.8 mi · Chicago, IL · 1 of 5 stars
- Ryze West1.0 mi · Chicago, IL · 1 of 5 stars
- Oak Park Oasis1.8 mi · Oak Park, IL · 2 of 5 stars
- Landmark of Cicero Rehabilitation and Nursing Cent2.2 mi · Cicero, IL
- Berkeley Nursing & Rehab Center2.3 mi · Oak Park, IL · 4 of 5 stars
Nearest hospital emergency rooms
- West Suburban Medical Center0.7 mi · Oak Park, IL · Acute Care Hospital
- Loretto Hospital0.8 mi · Chicago, IL · Acute Care Hospital
- Hartgrove Hospital1.2 mi · Chicago, IL · Psychiatric Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13