Quick answers
- Where is Complete Care at Margate Park?
- 4920 North Kenmore, Chicago, IL 60640, in Cook County, Illinois.
- What is the phone number of Complete Care at Margate Park?
- (773) 769-2700, as listed by Medicare (CMS).
- What is the Medicare star rating of Complete Care at Margate Park?
- Medicare overall rating: 1 out of 5 stars (CMS data updated 2026-10-01).
- Has Complete Care at Margate Park been fined?
- Medicare lists 4 fines totaling $105,662 and 2 payment denials.
- What did inspectors find at Complete Care at Margate Park?
- In its last three inspection cycles (November 19, 2023 to August 14, 2026), Medicare lists 102 health citations; the most serious was level G. 9 were level G or higher (actual harm or immediate jeopardy). See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (November 19, 2023 to August 14, 2026), Complete Care at Margate Park had 102 health citations; the most serious was level G (actual harm to residents). 9 of them were level G or higher (actual harm or immediate jeopardy). It was fined $105,662 in total (4 fines, the latest on September 23, 2025) and had 2 Medicare payment denials. Nurse staffing is 3.17 hours per resident per day; the Illinois average is 3.47 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: February 27, 2026 — 27 health citations
Inspections in this cycle: November 20, 2025 (complaint investigation); February 27, 2026 (standard health inspection); April 13, 2026 (complaint investigation); May 15, 2026 (complaint investigation); June 14, 2026 (complaint investigation); July 16, 2026 (complaint investigation); August 14, 2026 (complaint investigation).
F0689 Level G
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
actual harm to residents; isolated (a few residents) · Quality of Life and Care Deficiencies
Show 26 less serious citations (levels A to F)
F0725 Level F
“Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.”
F0880 Level F
“Provide and implement an infection prevention and control program.”
F0686 Level E
“Provide appropriate pressure ulcer care and prevent new ulcers from developing.”
F0689 Level E
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0700 Level E
“Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.”
F0761 Level E
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
F0814 Level E
“Dispose of garbage and refuse properly.”
F0584 Level D
“Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.”
F0813 Level D
“Have a policy regarding use and storage of foods brought to residents by family and other visitors.”
F0686 Level D
“Provide appropriate pressure ulcer care and prevent new ulcers from developing.”
F0551 Level D
“Give the resident's representative the ability to exercise the resident's rights.”
F0602 Level D
“Protect each resident from the wrongful use of the resident's belongings or money.”
F0628 Level D
“Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.”
F0600 Level D
“Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.”
F0609 Level D
“Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”
F0578 Level D
“Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.”
F0645 Level D
“PASARR screening for Mental disorders or Intellectual Disabilities”
F0656 Level D
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0695 Level D
“Provide safe and appropriate respiratory care for a resident when needed.”
F0759 Level D
“Ensure medication error rates are not 5 percent or greater.”
F0800 Level D
“Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.”
F0883 Level D
“Develop and implement policies and procedures for flu and pneumonia vaccinations.”
F0887 Level D
“Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.”
F0554 Level D
“Allow residents to self-administer drugs if determined clinically appropriate.”
F0583 Level D
“Keep residents' personal and medical records private and confidential.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
Previous cycle: April 3, 2025 — 48 health citations
Inspections in this cycle: October 10, 2024 (complaint investigation); October 18, 2024 (complaint investigation); November 21, 2024 (complaint investigation); December 20, 2024 (complaint investigation); January 15, 2025 (complaint investigation); February 18, 2025 (complaint investigation); February 26, 2025 (complaint investigation); March 21, 2025 (complaint investigation); March 28, 2025 (complaint investigation); April 3, 2025 (standard health inspection); April 17, 2025 (complaint investigation); June 20, 2025 (complaint investigation); July 18, 2025 (complaint investigation); July 21, 2025 (complaint investigation); August 6, 2025 (complaint investigation); September 23, 2025 (complaint investigation).
F0689 Level G
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
actual harm to residents; isolated (a few residents) · Quality of Life and Care Deficiencies
F0600 Level G
“Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.”
actual harm to residents; isolated (a few residents) · Freedom from Abuse, Neglect, and Exploitation Deficiencies
F0726 Level G
“Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.”
actual harm to residents; isolated (a few residents) · Nursing and Physician Services Deficiencies
F0776 Level G
“Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them.”
actual harm to residents; isolated (a few residents) · Administration Deficiencies
F0600 Level G
“Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.”
actual harm to residents; isolated (a few residents) · Freedom from Abuse, Neglect, and Exploitation Deficiencies
F0689 Level G
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
actual harm to residents; isolated (a few residents) · Quality of Life and Care Deficiencies
Show 42 less serious citations (levels A to F)
F0732 Level F
“Post nurse staffing information every day.”
F0812 Level F
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0865 Level F
“Have a plan that describes the process for conducting QAPI and QAA activities.”
F0867 Level F
“Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.”
F0944 Level F
“Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.”
F0689 Level E
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0580 Level D
“Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.”
F0609 Level D
“Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”
F0610 Level D
“Respond appropriately to all alleged violations.”
F0600 Level D
“Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.”
F0600 Level D
“Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.”
F0609 Level D
“Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0600 Level D
“Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.”
F0609 Level D
“Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”
F0550 Level D
“Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.”
F0584 Level D
“Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.”
F0641 Level D
“Ensure each resident receives an accurate assessment.”
F0658 Level D
“Ensure services provided by the nursing facility meet professional standards of quality.”
F0677 Level D
“Provide care and assistance to perform activities of daily living for any resident who is unable.”
F0686 Level D
“Provide appropriate pressure ulcer care and prevent new ulcers from developing.”
F0690 Level D
“Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.”
F0693 Level D
“Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.”
F0761 Level D
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
F0908 Level D
“Keep all essential equipment working safely.”
F0622 Level D
“Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.”
F0842 Level D
“Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0760 Level D
“Ensure that residents are free from significant medication errors.”
F0925 Level D
“Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.”
F0657 Level D
“Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0725 Level D
“Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.”
F0552 Level D
“Ensure that residents are fully informed and understand their health status, care and treatments.”
F0609 Level D
“Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”
F0610 Level D
“Respond appropriately to all alleged violations.”
F0641 Level D
“Ensure each resident receives an accurate assessment.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0584 Level D
“Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0758 Level D
“Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.”
Earlier cycle: February 29, 2024 — 27 health citations
Inspections in this cycle: November 19, 2023 (complaint investigation); December 29, 2023 (complaint investigation); January 17, 2024 (complaint investigation); February 22, 2024 (complaint investigation); February 29, 2024 (standard health inspection); June 21, 2024 (complaint investigation); July 5, 2024 (complaint investigation); July 14, 2024 (complaint investigation); July 24, 2024 (complaint investigation); August 23, 2024 (complaint investigation).
F0550 Level G
“Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.”
actual harm to residents; isolated (a few residents) · Resident Rights Deficiencies
F0600 Level G
“Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.”
actual harm to residents; isolated (a few residents) · Freedom from Abuse, Neglect, and Exploitation Deficiencies
Show 13 less serious citations (levels A to F)
F0558 Level F
“Reasonably accommodate the needs and preferences of each resident.”
F0755 Level E
“Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.”
F0921 Level E
“Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.”
F0924 Level E
“Put firmly secured handrails on each side of hallways.”
F0658 Level E
“Ensure services provided by the nursing facility meet professional standards of quality.”
F0610 Level D
“Respond appropriately to all alleged violations.”
F0656 Level D
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0609 Level D
“Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”
F0558 Level D
“Reasonably accommodate the needs and preferences of each resident.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0825 Level D
“Provide or get specialized rehabilitative services as required for a resident.”
F0623 Level D
“Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.”
12 more citations of lower seriousness are not listed here. See all of them on Medicare Care Compare.
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (21)
K0311 Level F
“Have an enclosure around a vertical opening shaft.”
K0531 Level F
“Have elevators that firefighters can control in the event of a fire.”
K0222 Level E
“Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.”
K0353 Level E
“Inspect, test, and maintain automatic sprinkler systems.”
K0927 Level E
“Have proper fire barriers, ventilation and signs for the transfilling of oxygen.”
K0311 Level F
“Have an enclosure around a vertical opening shaft.”
K0321 Level E
“Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.”
K0351 Level E
“Install an approved automatic sprinkler system.”
K0362 Level E
“Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.”
K0363 Level E
“Install corridor and hallway doors that block smoke.”
K0374 Level E
“Install smoke barrier doors that can resist smoke for at least 20 minutes.”
K0741 Level E
“Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.”
K0923 Level E
“Have proper medical gas storage and administration areas.”
K0293 Level D
“Have properly located and lighted "Exit" signs.”
K0311 Level F
“Have an enclosure around a vertical opening shaft.”
K0531 Level F
“Have elevators that firefighters can control in the event of a fire.”
K0918 Level F
“Have generator or other power source capable of supplying service within 10 seconds.”
K0926 Level F
“Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.”
K0321 Level E
“Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.”
K0324 Level E
“Provide properly protected cooking facilities.”
K0363 Level E
“Install corridor and hallway doors that block smoke.”
Fines and payment denials
Total fines over about the last three years: $105,662 (4 fines). A payment denial means Medicare stopped paying for new admissions for a time.
| Date | Penalty | Amount or length |
|---|---|---|
| July 16, 2026 | Payment denial | from August 13, 2026, 7 days |
| September 23, 2025 | Fine | $12,619 |
| July 18, 2025 | Fine | $61,789 |
| July 18, 2025 | Payment denial | from August 12, 2025, 27 days |
| November 21, 2024 | Fine | $22,918 |
| November 19, 2023 | Fine | $8,336 |
Source: Medicare (CMS) Penalties file, data updated October 1, 2026.
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | Illinois | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 0.54 | 0.71 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.87 | 0.64 | 0.86 |
| Nurse aide hours per resident per day | 1.75 | 2.12 | 2.35 |
| Total nurse staff hours per resident per day | 3.17 | 3.47 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 2.78 | 3.08 | 3.43 |
| RN hours per resident per day on the weekend | 0.38 | 0.55 | 0.48 |
| Nursing staff turnover (per year) | 47.2% | 43.7% | 45.3% |
| RN turnover (per year) | 50.0% | 41.5% | 42.5% |
| Administrators who left in the last year | 3.0 | 0.5 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Part of a group of 85 nursing homes: Complete Care.
Legal business name: Uptown Care and Rehabilitation Center LLC.
Owners and managers Medicare lists (9)
| Name | Role | Share | Since |
|---|---|---|---|
| NJ Chicago Opco Holdco LLC | Direct owner | 100% | June 29, 2021 |
| PC Chicago Topco LLC | Indirect owner | — | December 1, 2025 |
| SMS 2021 Trust | Indirect owner | — | December 1, 2025 |
| Levovitz, Yitzchok | Indirect owner | — | December 1, 2025 |
| Des Capital LLC | Indirect owner | NOT APPLICABLE | December 1, 2025 |
| JRK Investments LLC | Indirect owner | NOT APPLICABLE | December 1, 2025 |
| Klugman, Jacob | Indirect owner | NOT APPLICABLE | December 1, 2025 |
| Stein, Shalom | Indirect owner | NOT APPLICABLE | December 1, 2025 |
| Sternbuch, Daniel | Indirect owner | NOT APPLICABLE | December 1, 2025 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 310 |
| Average residents per day | 186.9 |
| Takes part in | Medicare and Medicaid |
| Ownership | For profit – limited liability company |
| Group or chain (affiliated entity) | Complete Care |
| Legal business name | Uptown Care and Rehabilitation Center LLC |
| First approved by Medicare/Medicaid | 1996-08-01 |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 4920 North Kenmore, Chicago, IL 60640 |
| County | Cook County |
| State | Illinois |
| Phone | (773) 769‑2700 |
| CMS Certification Number | 145881 |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Selfhelp Home of Chicago0.2 mi · Chicago, IL · 5 of 5 stars
- The Admiral at the Lake0.3 mi · Chicago, IL · 5 of 5 stars
- Alden Lakeland Rehab & HCC0.4 mi · Chicago, IL · 1 of 5 stars
- Mado Healthcare - Uptown0.5 mi · Chicago, IL · 1 of 5 stars
- Aperion Care Wesley0.6 mi · Chicago, IL · 2 of 5 stars
Nearest hospital emergency rooms
- Montrose Behavioral Health Hospital0.4 mi · Chicago, IL · Psychiatric Hospital
- Methodist Hospital of Chicago0.8 mi · Chicago, IL · Acute Care Hospital
- Thorek Memorial Hospital1.2 mi · Chicago, IL · Acute Care Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13