Quick answers
- Where is Complete Care at Madison, LLC?
- 625 State Highway 34, Matawan, NJ 07747, in Middlesex County, New Jersey.
- What is the phone number of Complete Care at Madison, LLC?
- (732) 566-6400, as listed by Medicare (CMS).
- What is the Medicare star rating of Complete Care at Madison, LLC?
- Medicare overall rating: 5 out of 5 stars (CMS data updated 2026-10-01).
- Has Complete Care at Madison, LLC been fined?
- Medicare lists no fines for Complete Care at Madison, LLC.
- What did inspectors find at Complete Care at Madison, LLC?
- In its last three inspection cycles (December 9, 2022 to March 3, 2026), Medicare lists 23 health citations; the most serious was level E. See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (December 9, 2022 to March 3, 2026), Complete Care at Madison, LLC had 23 health citations; the most serious was level E (no actual harm, potential for more than minimal harm). Medicare lists no fines or payment denials for it in the last three years. Nurse staffing is 3.76 hours per resident per day; the New Jersey average is 3.90 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: March 3, 2026 — 7 health citations
Inspections in this cycle: March 3, 2026 (standard health inspection).
Show 7 citations (levels A to F, no actual harm)
F0760 Level E
“Ensure that residents are free from significant medication errors.”
F0550 Level D
“Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.”
F0641 Level D
“Ensure each resident receives an accurate assessment.”
F0677 Level D
“Provide care and assistance to perform activities of daily living for any resident who is unable.”
F0698 Level D
“Provide safe, appropriate dialysis care/services for a resident who requires such services.”
F0761 Level D
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
F0880 Level D
“Provide and implement an infection prevention and control program.”
Previous cycle: August 27, 2024 — 8 health citations
Inspections in this cycle: August 27, 2024 (standard health inspection).
Show 8 citations (levels A to F, no actual harm)
F0755 Level E
“Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.”
F0770 Level E
“Provide timely, quality laboratory services/tests to meet the needs of residents.”
F0557 Level D
“Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.”
F0622 Level D
“Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.”
F0658 Level D
“Ensure services provided by the nursing facility meet professional standards of quality.”
F0761 Level D
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
F0825 Level D
“Provide or get specialized rehabilitative services as required for a resident.”
F0919 Level D
“Make sure that a working call system is available in each resident's bathroom and bathing area.”
Earlier cycle: December 9, 2022 — 8 health citations
Inspections in this cycle: December 9, 2022 (standard health inspection); October 20, 2023 (infection control inspection); August 27, 2024 (complaint investigation).
Show 8 citations (levels A to F, no actual harm)
F0684 Level E
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0657 Level D
“Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.”
F0637 Level D
“Assess the resident when there is a significant change in condition”
F0658 Level D
“Ensure services provided by the nursing facility meet professional standards of quality.”
F0755 Level D
“Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.”
F0758 Level D
“Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.”
F0812 Level D
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0842 Level D
“Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (27)
K0321 Level F
“Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.”
K0324 Level F
“Provide properly protected cooking facilities.”
K0353 Level F
“Inspect, test, and maintain automatic sprinkler systems.”
K0374 Level F
“Install smoke barrier doors that can resist smoke for at least 20 minutes.”
K0521 Level F
“Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.”
K0911 Level F
“Meet requirements for the installation and maintenance of electrical systems.”
K0293 Level E
“Have properly located and lighted "Exit" signs.”
K0222 Level F
“Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.”
K0223 Level F
“Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.”
K0293 Level F
“Have properly located and lighted "Exit" signs.”
K0321 Level F
“Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.”
K0345 Level F
“Have approved installation, maintenance and testing program for fire alarm systems.”
K0353 Level F
“Inspect, test, and maintain automatic sprinkler systems.”
K0355 Level F
“Properly select, install, inspect, or maintain portable fire extinguishes.”
K0372 Level F
“Ensure smoke barriers are constructed to a 1 hour fire resistance rating.”
K0521 Level F
“Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.”
K0741 Level F
“Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.”
K0761 Level F
“To conduct inspection, testing and maintenance of fire doors by qualified individuals.”
K0211 Level F
“Keep aisles, corridors, and exits free of obstruction in case of emergency.”
K0291 Level F
“Install emergency lighting that can last at least 1 1/2 hours.”
K0374 Level F
“Install smoke barrier doors that can resist smoke for at least 20 minutes.”
K0918 Level F
“Have generator or other power source capable of supplying service within 10 seconds.”
K0293 Level E
“Have properly located and lighted "Exit" signs.”
K0321 Level E
“Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.”
K0341 Level E
“Install a fire alarm system that can be heard throughout the facility.”
K0353 Level E
“Inspect, test, and maintain automatic sprinkler systems.”
K0363 Level E
“Install corridor and hallway doors that block smoke.”
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | New Jersey | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 0.51 | 0.70 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 1.02 | 0.94 | 0.86 |
| Nurse aide hours per resident per day | 2.23 | 2.27 | 2.35 |
| Total nurse staff hours per resident per day | 3.76 | 3.90 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 3.54 | 3.50 | 3.43 |
| RN hours per resident per day on the weekend | 0.48 | 0.50 | 0.48 |
| Nursing staff turnover (per year) | 36.0% | 39.3% | 45.3% |
| RN turnover (per year) | 37.5% | 37.2% | 42.5% |
| Administrators who left in the last year | 0.0 | 0.5 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Part of a group of 85 nursing homes: Complete Care.
Legal business name: Complete Care at Madison LLC.
Owners and managers Medicare lists (4)
| Name | Role | Share | Since |
|---|---|---|---|
| PC NJ1 Opcos LLC | Direct owner | 100% | July 1, 2021 |
| PC Wta Opco Holdco LLC | Indirect owner | — | July 1, 2021 |
| SMS 2021 Trust | Indirect owner | — | July 1, 2021 |
| Stein, Shalom | Indirect owner | NOT APPLICABLE | July 1, 2021 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 167 |
| Average residents per day | 136.8 |
| Takes part in | Medicare and Medicaid |
| Ownership | For profit – limited liability company |
| Group or chain (affiliated entity) | Complete Care |
| Legal business name | Complete Care at Madison LLC |
| First approved by Medicare/Medicaid | 1967-01-01 |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 625 State Highway 34, Matawan, NJ 07747 |
| County | Middlesex County |
| State | New Jersey |
| Phone | (732) 566‑6400 |
| CMS Certification Number | 315015 |
| Name in Medicare records | COMPLETE CARE AT MADISON, LLC |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Meadowbrook Respiratory and Nursing Center1.3 mi · Matawan, NJ · 4 of 5 stars
- Complete Care at Bayshore LLC2.9 mi · Holmdel, NJ · 2 of 5 stars
- Anchor Care and Rehabilitation Center3.1 mi · Hazlet, NJ · 5 of 5 stars
- Careone at Holmdel4.1 mi · Holmdel, NJ · 5 of 5 stars
- Preferred Care at Old Bridge, LLC4.1 mi · Old Bridge, NJ · 5 of 5 stars
Nearest hospital emergency rooms
- Bayshore Medical Center3.1 mi · Holmdel, NJ · Acute Care Hospital
- Raritan Bay Medical Center7.3 mi · Perth Amboy, NJ · Acute Care Hospital
- Riverview Medical Center11 mi · Red Bank, NJ · Acute Care Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13