Quick answers
- Where is Complete Care at Hamilton, LLC?
- 56 Hamilton Avenue, Passaic, NJ 07055, in Passaic County, New Jersey.
- What is the phone number of Complete Care at Hamilton, LLC?
- (973) 773-7070, as listed by Medicare (CMS).
- What is the Medicare star rating of Complete Care at Hamilton, LLC?
- Medicare overall rating: 4 out of 5 stars (CMS data updated 2026-10-01).
- Has Complete Care at Hamilton, LLC been fined?
- Medicare lists 2 fines totaling $25,313.
- What did inspectors find at Complete Care at Hamilton, LLC?
- In its last three inspection cycles (May 26, 2023 to September 9, 2025), Medicare lists 24 health citations; the most serious was level J. 2 were level G or higher (actual harm or immediate jeopardy). See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (May 26, 2023 to September 9, 2025), Complete Care at Hamilton, LLC had 24 health citations; the most serious was level J (immediate jeopardy to resident health or safety). 2 of them were level G or higher (actual harm or immediate jeopardy). It was fined $25,313 in total (2 fines, the latest on October 15, 2024). Nurse staffing is 3.45 hours per resident per day; the New Jersey average is 3.90 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: September 9, 2025 — 5 health citations
Inspections in this cycle: September 9, 2025 (standard health inspection).
Show 5 citations (levels A to F, no actual harm)
F0812 Level F
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0558 Level D
“Reasonably accommodate the needs and preferences of each resident.”
F0584 Level D
“Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.”
F0692 Level D
“Provide enough food/fluids to maintain a resident's health.”
F0695 Level D
“Provide safe and appropriate respiratory care for a resident when needed.”
Previous cycle: June 27, 2024 — 3 health citations
Inspections in this cycle: June 27, 2024 (standard health inspection); October 15, 2024 (complaint investigation); January 28, 2025 (complaint investigation); September 9, 2025 (complaint investigation).
F0689 Level J
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
immediate jeopardy to resident health or safety; isolated (a few residents) · Quality of Life and Care Deficiencies
Show 2 less serious citations (levels A to F)
F0600 Level D
“Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.”
F0712 Level D
“Ensure that the resident and his/her doctor meet face-to-face at all required visits.”
Earlier cycle: May 26, 2023 — 16 health citations
Inspections in this cycle: May 26, 2023 (standard health inspection); January 30, 2024 (complaint investigation).
F0689 Level G
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
actual harm to residents; isolated (a few residents) · Quality of Life and Care Deficiencies
Show 15 less serious citations (levels A to F)
F0880 Level F
“Provide and implement an infection prevention and control program.”
F0881 Level F
“Implement a program that monitors antibiotic use.”
F0609 Level E
“Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”
F0623 Level E
“Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.”
F0625 Level E
“Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.”
F0758 Level E
“Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.”
F0883 Level E
“Develop and implement policies and procedures for flu and pneumonia vaccinations.”
F0578 Level D
“Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.”
F0600 Level D
“Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.”
F0604 Level D
“Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.”
F0610 Level D
“Respond appropriately to all alleged violations.”
F0644 Level D
“Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.”
F0657 Level D
“Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0700 Level D
“Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (14)
K0355 Level F
“Properly select, install, inspect, or maintain portable fire extinguishes.”
E0004 Level E
“Develop and maintain an Emergency Preparedness Program (EP).”
K0271 Level E
“Have exits that are accessible at all times.”
K0374 Level E
“Install smoke barrier doors that can resist smoke for at least 20 minutes.”
K0923 Level D
“Have proper medical gas storage and administration areas.”
K0222 Level F
“Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.”
K0341 Level E
“Install a fire alarm system that can be heard throughout the facility.”
K0374 Level E
“Install smoke barrier doors that can resist smoke for at least 20 minutes.”
K0918 Level E
“Have generator or other power source capable of supplying service within 10 seconds.”
K0271 Level D
“Have exits that are accessible at all times.”
K0321 Level D
“Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.”
K0351 Level D
“Install an approved automatic sprinkler system.”
K0355 Level D
“Properly select, install, inspect, or maintain portable fire extinguishes.”
K0761 Level F
“To conduct inspection, testing and maintenance of fire doors by qualified individuals.”
Fines and payment denials
Total fines over about the last three years: $25,313 (2 fines). A payment denial means Medicare stopped paying for new admissions for a time.
| Date | Penalty | Amount or length |
|---|---|---|
| October 15, 2024 | Fine | $16,801 |
| January 30, 2024 | Fine | $8,512 |
Source: Medicare (CMS) Penalties file, data updated October 1, 2026.
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | New Jersey | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 0.53 | 0.70 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.71 | 0.94 | 0.86 |
| Nurse aide hours per resident per day | 2.21 | 2.27 | 2.35 |
| Total nurse staff hours per resident per day | 3.45 | 3.90 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 3.19 | 3.50 | 3.43 |
| RN hours per resident per day on the weekend | 0.38 | 0.50 | 0.48 |
| Nursing staff turnover (per year) | 24.7% | 39.3% | 45.3% |
| RN turnover (per year) | 20.0% | 37.2% | 42.5% |
| Administrators who left in the last year | 1.0 | 0.5 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Part of a group of 85 nursing homes: Complete Care.
Legal business name: Complete Care at Hamilton LLC.
Owners and managers Medicare lists (5)
| Name | Role | Share | Since |
|---|---|---|---|
| Eef Capital LLC | Direct owner | 48% | June 13, 2018 |
| Peace Capital LLC | Direct owner | 53% | June 13, 2018 |
| CC Hamilton Management LLC | Indirect owner | 53% | June 13, 2018 |
| Schlaff, Benny | Indirect owner | 24% | June 13, 2018 |
| Schlaff, Nachum | Indirect owner | 24% | June 13, 2018 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 120 |
| Average residents per day | 103.6 |
| Takes part in | Medicare and Medicaid |
| Ownership | For profit – limited liability company |
| Group or chain (affiliated entity) | Complete Care |
| Legal business name | Complete Care at Hamilton LLC |
| First approved by Medicare/Medicaid | 1986-01-06 |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 56 Hamilton Avenue, Passaic, NJ 07055 |
| County | Passaic County |
| State | New Jersey |
| Phone | (973) 773‑7070 |
| CMS Certification Number | 315221 |
| Name in Medicare records | COMPLETE CARE AT HAMILTON, LLC |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Complete Care at Chestnut Hill LLC0.6 mi · Passaic, NJ · 2 of 5 stars
- Atlas Rehabilitation and Healthcare at Daughters O2.3 mi · Clifton, NJ · 3 of 5 stars
- Alaris Health at the Chateau3.4 mi · Rochelle Park, NJ · 1 of 5 stars
- Complete Care at Regent LLC3.7 mi · Hackensack, NJ · 3 of 5 stars
- Complete Care at Fair Lawn Edge3.8 mi · Paterson, NJ · 3 of 5 stars
Nearest hospital emergency rooms
- St Mary's General Hospital0.8 mi · Passaic, NJ · Acute Care Hospital
- St Joseph's University Medical Center Inc3.5 mi · Paterson, NJ · Acute Care Hospital
- Hackensack University Medical Center3.7 mi · Hackensack, NJ · Acute Care Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13