Quick answers
- Where is Complete Care at Annapolis?
- 900 Van Buren Street, Annapolis, MD 21403, in Anne Arundel County, Maryland.
- What is the phone number of Complete Care at Annapolis?
- (410) 267-8653, as listed by Medicare (CMS).
- What is the Medicare star rating of Complete Care at Annapolis?
- Medicare overall rating: 5 out of 5 stars (CMS data updated 2026-10-01).
- Has Complete Care at Annapolis been fined?
- Medicare lists no fines for Complete Care at Annapolis.
- What did inspectors find at Complete Care at Annapolis?
- In its last three inspection cycles (November 14, 2019 to March 10, 2026), Medicare lists 30 health citations; the most serious was level E. See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (November 14, 2019 to March 10, 2026), Complete Care at Annapolis had 30 health citations; the most serious was level E (no actual harm, potential for more than minimal harm). Medicare lists no fines or payment denials for it in the last three years. Nurse staffing is 3.70 hours per resident per day; the Maryland average is 3.93 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: March 10, 2026 — 8 health citations
Inspections in this cycle: March 10, 2026 (complaint investigation); March 10, 2026 (standard health inspection).
Show 8 citations (levels A to F, no actual harm)
F0568 Level E
“Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.”
F0657 Level D
“Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.”
F0676 Level D
“Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.”
F0677 Level D
“Provide care and assistance to perform activities of daily living for any resident who is unable.”
F0695 Level D
“Provide safe and appropriate respiratory care for a resident when needed.”
F0760 Level D
“Ensure that residents are free from significant medication errors.”
F0806 Level D
“Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.”
F0812 Level D
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
Previous cycle: December 11, 2024 — 8 health citations
Inspections in this cycle: December 11, 2024 (complaint investigation); December 11, 2024 (standard health inspection).
Show 8 citations (levels A to F, no actual harm)
F0609 Level D
“Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”
F0623 Level D
“Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.”
F0625 Level D
“Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.”
F0679 Level D
“Provide activities to meet all resident's needs.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0695 Level D
“Provide safe and appropriate respiratory care for a resident when needed.”
F0756 Level D
“Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.”
Earlier cycle: November 14, 2019 — 14 health citations
Inspections in this cycle: November 14, 2019 (standard health inspection).
Show 14 citations (levels A to F, no actual harm)
F0610 Level D
“Respond appropriately to all alleged violations.”
F0636 Level D
“Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.”
F0656 Level D
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0657 Level D
“Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0685 Level D
“Assist a resident in gaining access to vision and hearing services.”
F0757 Level D
“Ensure each resident’s drug regimen must be free from unnecessary drugs.”
F0758 Level D
“Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.”
F0761 Level D
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
F0770 Level D
“Provide timely, quality laboratory services/tests to meet the needs of residents.”
F0791 Level D
“Provide or obtain dental services for each resident.”
F0836 Level D
“Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.”
F0838 Level D
“Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.”
F0842 Level D
“Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (31)
K0353 Level E
“Inspect, test, and maintain automatic sprinkler systems.”
K0354 Level E
“Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.”
K0111 Level D
“Satisfy building requirements after a repair, renovation, modification, or change of user/occupancy.”
E0004 Level F
“Develop and maintain an Emergency Preparedness Program (EP).”
K0345 Level F
“Have approved installation, maintenance and testing program for fire alarm systems.”
K0353 Level F
“Inspect, test, and maintain automatic sprinkler systems.”
K0711 Level F
“Provide a written emergency evacuation plan.”
K0712 Level F
“Have simulated fire drills held at unexpected times.”
K0761 Level F
“To conduct inspection, testing and maintenance of fire doors by qualified individuals.”
K0918 Level F
“Have generator or other power source capable of supplying service within 10 seconds.”
K0100 Level E
“Meet other general requirements.”
K0211 Level E
“Keep aisles, corridors, and exits free of obstruction in case of emergency.”
K0223 Level E
“Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.”
K0293 Level E
“Have properly located and lighted "Exit" signs.”
K0923 Level E
“Have proper medical gas storage and administration areas.”
K0324 Level D
“Provide properly protected cooking facilities.”
K0351 Level D
“Install an approved automatic sprinkler system.”
K0355 Level D
“Properly select, install, inspect, or maintain portable fire extinguishes.”
K0500 Level D
“Meet other general requirements that are deficient.”
K0511 Level D
“Have properly installed electrical wiring and gas equipment.”
K0521 Level D
“Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.”
K0700 Level D
“Meet requirements for operating features, such as evacuation plans, fire drills, smoking regulations, draperies, decorations and the inspection, testing and maintenance of fire doors.”
K0754 Level D
“Provide properly sized and located linen or trash receptacles.”
K0781 Level D
“Have restrictions on the use of portable space heaters.”
K0919 Level D
“Meet requirements for the use of electrical equipment.”
K0223 Level D
“Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.”
K0293 Level D
“Have properly located and lighted "Exit" signs.”
K0353 Level D
“Inspect, test, and maintain automatic sprinkler systems.”
K0355 Level D
“Properly select, install, inspect, or maintain portable fire extinguishes.”
K0741 Level D
“Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.”
K0920 Level D
“Ensure proper usage of power strips and extension cords.”
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | Maryland | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 0.79 | 0.88 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 1.10 | 0.92 | 0.86 |
| Nurse aide hours per resident per day | 1.81 | 2.14 | 2.35 |
| Total nurse staff hours per resident per day | 3.70 | 3.93 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 3.08 | 3.49 | 3.43 |
| RN hours per resident per day on the weekend | 0.49 | 0.64 | 0.48 |
| Nursing staff turnover (per year) | 47.4% | 40.2% | 45.3% |
| RN turnover (per year) | 53.3% | 37.8% | 42.5% |
| Administrators who left in the last year | 0.0 | 0.5 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Part of a group of 85 nursing homes: Complete Care.
Legal business name: Complete Care at Annapolis LLC.
Owners and managers Medicare lists (8)
| Name | Role | Share | Since |
|---|---|---|---|
| PC MD5 Opco Holdco LLC | Direct owner | 100% | February 1, 2023 |
| PC MD5 Topco LLC | Indirect owner | — | February 1, 2023 |
| SMS 2021 Trust | Indirect owner | — | February 1, 2023 |
| Des Capital LLC | Indirect owner | NOT APPLICABLE | February 1, 2023 |
| JRK Investments LLC | Indirect owner | NOT APPLICABLE | February 1, 2023 |
| Klugman, Jacob | Indirect owner | NOT APPLICABLE | February 1, 2023 |
| Stein, Shalom | Indirect owner | NOT APPLICABLE | February 1, 2023 |
| Sternbuch, Daniel | Indirect owner | NOT APPLICABLE | February 1, 2023 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 97 |
| Average residents per day | 76.3 |
| Takes part in | Medicare and Medicaid |
| Ownership | For profit – corporation |
| Group or chain (affiliated entity) | Complete Care |
| Legal business name | Complete Care at Annapolis LLC |
| First approved by Medicare/Medicaid | 1976-07-01 |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 900 Van Buren Street, Annapolis, MD 21403 |
| County | Anne Arundel County |
| State | Maryland |
| Phone | (410) 267‑8653 |
| CMS Certification Number | 215005 |
| Name in Medicare records | COMPLETE CARE AT ANNAPOLIS |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Autumn Lake Healthcare at Spa Creek0.7 mi · Annapolis, MD · 3 of 5 stars
- Ginger Cove3.7 mi · Annapolis, MD · 4 of 5 stars
- South River Rehabilitation and Wellness Center4.1 mi · Edgewater, MD · 4 of 5 stars
- Future Care Annapolis5.3 mi · Annapolis, MD
- Future Care Chesapeake6.1 mi · Arnold, MD · 5 of 5 stars
Nearest hospital emergency rooms
- Luminis Health Anne Arundel Medical Center, Inc3.1 mi · Annapolis, MD · Acute Care Hospital
- Luminis Health J Kent McNew Family Medical Center3.7 mi · Annapolis, MD · Psychiatric Hospital
- University of MD Baltimore Washington Medical Center14 mi · Glen Burnie, MD · Acute Care Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13