Quick answers
- Where is Citadel Care Center-Kankakee?
- 900 West River Place, Kankakee, IL 60901, in Kankakee County, Illinois.
- What is the phone number of Citadel Care Center-Kankakee?
- (815) 933-1711, as listed by Medicare (CMS).
- What is the Medicare star rating of Citadel Care Center-Kankakee?
- Medicare overall rating: 3 out of 5 stars (CMS data updated 2026-10-01).
- Has Citadel Care Center-Kankakee been fined?
- Medicare lists no fines for Citadel Care Center-Kankakee.
- What did inspectors find at Citadel Care Center-Kankakee?
- In its last three inspection cycles (April 6, 2023 to November 22, 2024), Medicare lists 23 health citations; the most serious was level G. 1 was level G or higher (actual harm or immediate jeopardy). See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (April 6, 2023 to November 22, 2024), Citadel Care Center-Kankakee had 23 health citations; the most serious was level G (actual harm to residents). 1 of them was level G or higher (actual harm or immediate jeopardy). Medicare lists no fines or payment denials for it in the last three years. Nurse staffing is 3.17 hours per resident per day; the Illinois average is 3.47 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: November 22, 2024 — 9 health citations
Inspections in this cycle: November 22, 2024 (standard health inspection).
Show 9 citations (levels A to F, no actual harm)
F0812 Level F
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0868 Level F
“Have the Quality Assessment and Assurance group have the required members and meet at least quarterly”
F0557 Level D
“Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.”
F0582 Level D
“Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.”
F0623 Level D
“Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.”
F0625 Level D
“Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.”
F0677 Level D
“Provide care and assistance to perform activities of daily living for any resident who is unable.”
F0688 Level D
“Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.”
F0690 Level D
“Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.”
Previous cycle: January 12, 2024 — 8 health citations
Inspections in this cycle: January 12, 2024 (standard health inspection).
F0697 Level G
“Provide safe, appropriate pain management for a resident who requires such services.”
actual harm to residents; isolated (a few residents) · Quality of Life and Care Deficiencies
Show 7 less serious citations (levels A to F)
F0812 Level F
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0677 Level E
“Provide care and assistance to perform activities of daily living for any resident who is unable.”
F0880 Level E
“Provide and implement an infection prevention and control program.”
F0550 Level D
“Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.”
F0558 Level D
“Reasonably accommodate the needs and preferences of each resident.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0695 Level D
“Provide safe and appropriate respiratory care for a resident when needed.”
Earlier cycle: April 6, 2023 — 6 health citations
Inspections in this cycle: April 6, 2023 (standard health inspection); January 31, 2024 (complaint investigation).
Show 6 citations (levels A to F, no actual harm)
F0677 Level E
“Provide care and assistance to perform activities of daily living for any resident who is unable.”
F0690 Level E
“Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.”
F0805 Level E
“Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.”
F0580 Level D
“Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.”
F0688 Level D
“Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.”
F0880 Level D
“Provide and implement an infection prevention and control program.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (24)
E0026 Level F
“Establish roles under a Waiver declared by secretary.”
K0281 Level F
“Install proper backup exit lighting.”
K0351 Level F
“Install an approved automatic sprinkler system.”
K0920 Level F
“Ensure proper usage of power strips and extension cords.”
K0211 Level E
“Keep aisles, corridors, and exits free of obstruction in case of emergency.”
K0222 Level E
“Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.”
K0321 Level E
“Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.”
K0363 Level E
“Install corridor and hallway doors that block smoke.”
K0353 Level F
“Inspect, test, and maintain automatic sprinkler systems.”
K0712 Level F
“Have simulated fire drills held at unexpected times.”
K0321 Level E
“Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.”
K0351 Level E
“Install an approved automatic sprinkler system.”
K0363 Level E
“Install corridor and hallway doors that block smoke.”
K0372 Level E
“Ensure smoke barriers are constructed to a 1 hour fire resistance rating.”
K0345 Level F
“Have approved installation, maintenance and testing program for fire alarm systems.”
K0353 Level F
“Inspect, test, and maintain automatic sprinkler systems.”
K0711 Level F
“Provide a written emergency evacuation plan.”
K0712 Level F
“Have simulated fire drills held at unexpected times.”
K0741 Level F
“Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.”
K0918 Level F
“Have generator or other power source capable of supplying service within 10 seconds.”
K0271 Level E
“Have exits that are accessible at all times.”
K0321 Level E
“Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.”
K0324 Level E
“Provide properly protected cooking facilities.”
K0914 Level E
“Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.”
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | Illinois | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 0.49 | 0.71 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.61 | 0.64 | 0.86 |
| Nurse aide hours per resident per day | 2.07 | 2.12 | 2.35 |
| Total nurse staff hours per resident per day | 3.17 | 3.47 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 2.90 | 3.08 | 3.43 |
| RN hours per resident per day on the weekend | 0.44 | 0.55 | 0.48 |
| Nursing staff turnover (per year) | 32.1% | 43.7% | 45.3% |
| RN turnover (per year) | 37.5% | 41.5% | 42.5% |
| Administrators who left in the last year | 0.0 | 0.5 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Part of a group of 19 nursing homes: Citadel Healthcare.
Legal business name: Citadel Care Center-Kankakee LLC.
Owners and managers Medicare lists (8)
| Name | Role | Share | Since |
|---|---|---|---|
| Graf, Marcella | Direct owner | NOT APPLICABLE | December 15, 2023 |
| Gross, Shoshana | Direct owner | NOT APPLICABLE | December 15, 2023 |
| Kohen, Yakov | Direct owner | NOT APPLICABLE | December 15, 2023 |
| Kroll, Gabriel | Direct owner | NOT APPLICABLE | December 15, 2023 |
| Nagel, Steven | Direct owner | NOT APPLICABLE | December 15, 2023 |
| Ollman, Jonathan | Direct owner | NOT APPLICABLE | April 1, 2023 |
| Proctor, Katherine | Direct owner | NOT APPLICABLE | December 15, 2023 |
| Teller, Ilana | Direct owner | NOT APPLICABLE | December 15, 2023 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 107 |
| Average residents per day | 95 |
| Takes part in | Medicare and Medicaid |
| Ownership | For profit – limited liability company |
| Group or chain (affiliated entity) | Citadel Healthcare |
| Legal business name | Citadel Care Center-Kankakee LLC |
| First approved by Medicare/Medicaid | 1967-01-01 |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 900 West River Place, Kankakee, IL 60901 |
| County | Kankakee County |
| State | Illinois |
| Phone | (815) 933‑1711 |
| CMS Certification Number | 145043 |
| Name in Medicare records | CITADEL CARE CENTER-KANKAKEE |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Miller Health Care Center0.5 mi · Kankakee, IL · 2 of 5 stars
- Arc at Kankakee0.5 mi · Kankakee, IL · 3 of 5 stars
- The Citadel of Bourbonnais2.2 mi · Bourbonnais, IL · 3 of 5 stars
- Arc at Bradley2.3 mi · Bradley, IL · 1 of 5 stars
- Momence Meadows Nursing & Rehab11 mi · Momence, IL · 1 of 5 stars
Nearest hospital emergency rooms
- Riverside Medical Center0.3 mi · Kankakee, IL · Acute Care Hospital
- Presence St Marys Hospital0.4 mi · Kankakee, IL · Acute Care Hospital
- Iroquois Memorial Hospital26 mi · Watseka, IL · Critical Access Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13