Quick answers
- Where is Citadel at Saint Benedict?
- 6930 West Touhy Avenue, Niles, IL 60714, in Cook County, Illinois.
- What is the phone number of Citadel at Saint Benedict?
- (847) 647-0003, as listed by Medicare (CMS).
- What is the Medicare star rating of Citadel at Saint Benedict?
- Medicare overall rating: 4 out of 5 stars (CMS data updated 2026-10-01).
- Has Citadel at Saint Benedict been fined?
- Medicare lists 2 fines totaling $64,531.
- What did inspectors find at Citadel at Saint Benedict?
- In its last three inspection cycles (April 6, 2023 to May 29, 2025), Medicare lists 12 health citations; the most serious was level G. 4 were level G or higher (actual harm or immediate jeopardy). See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (April 6, 2023 to May 29, 2025), Citadel at Saint Benedict had 12 health citations; the most serious was level G (actual harm to residents). 4 of them were level G or higher (actual harm or immediate jeopardy). It was fined $64,531 in total (2 fines, the latest on January 6, 2025). Nurse staffing is 3.40 hours per resident per day; the Illinois average is 3.47 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: May 29, 2025 — 3 health citations
Inspections in this cycle: May 29, 2025 (standard health inspection).
Show 3 citations (levels A to F, no actual harm)
F0812 Level F
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0759 Level D
“Ensure medication error rates are not 5 percent or greater.”
Previous cycle: May 16, 2024 — 6 health citations
Inspections in this cycle: May 16, 2024 (standard health inspection); January 6, 2025 (complaint investigation); January 22, 2025 (complaint investigation).
F0689 Level G
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
actual harm to residents; isolated (a few residents) · Quality of Life and Care Deficiencies
F0690 Level G
“Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.”
actual harm to residents; isolated (a few residents) · Quality of Life and Care Deficiencies
Show 4 less serious citations (levels A to F)
F0759 Level E
“Ensure medication error rates are not 5 percent or greater.”
F0760 Level E
“Ensure that residents are free from significant medication errors.”
F0697 Level D
“Provide safe, appropriate pain management for a resident who requires such services.”
F0600 Level D
“Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.”
Earlier cycle: April 6, 2023 — 3 health citations
Inspections in this cycle: April 6, 2023 (standard health inspection); February 1, 2024 (complaint investigation); June 30, 2024 (complaint investigation).
F0600 Level G
“Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.”
actual harm to residents; isolated (a few residents) · Freedom from Abuse, Neglect, and Exploitation Deficiencies
F0689 Level G
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
actual harm to residents; isolated (a few residents) · Quality of Life and Care Deficiencies
Show 1 less serious citation (levels A to F)
F0607 Level D
“Develop and implement policies and procedures to prevent abuse, neglect, and theft.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (58)
E0007 Level F
“Address patient/client population and determine types of services needed.”
E0025 Level F
“Create arrangements with other facilities to receive patients.”
K0161 Level F
“Use approved construction type or materials.”
K0321 Level F
“Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.”
K0345 Level F
“Have approved installation, maintenance and testing program for fire alarm systems.”
K0353 Level F
“Inspect, test, and maintain automatic sprinkler systems.”
K0531 Level F
“Have elevators that firefighters can control in the event of a fire.”
K0712 Level F
“Have simulated fire drills held at unexpected times.”
K0761 Level F
“To conduct inspection, testing and maintenance of fire doors by qualified individuals.”
K0918 Level F
“Have generator or other power source capable of supplying service within 10 seconds.”
K0920 Level F
“Ensure proper usage of power strips and extension cords.”
K0222 Level E
“Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.”
K0225 Level E
“Have stairways and smokeproof enclosures used as exits that meet safety requirements.”
K0232 Level E
“Have corridors or aisles that are unobstructed and are at least 8 feet in width.”
K0271 Level E
“Have exits that are accessible at all times.”
K0311 Level E
“Have an enclosure around a vertical opening shaft.”
K0324 Level E
“Provide properly protected cooking facilities.”
K0355 Level E
“Properly select, install, inspect, or maintain portable fire extinguishes.”
K0372 Level E
“Ensure smoke barriers are constructed to a 1 hour fire resistance rating.”
K0754 Level E
“Provide properly sized and located linen or trash receptacles.”
K0923 Level E
“Have proper medical gas storage and administration areas.”
E0004 Level F
“Develop and maintain an Emergency Preparedness Program (EP).”
E0013 Level F
“Develop Emergency Preparedness policies and procedures.”
E0026 Level F
“Establish roles under a Waiver declared by secretary.”
E0036 Level F
“Establish emergency prep training and testing.”
E0039 Level F
“Conduct testing and exercise requirements.”
K0281 Level F
“Install proper backup exit lighting.”
K0344 Level F
“Have an alternate power supply for its alarm system.”
K0345 Level F
“Have approved installation, maintenance and testing program for fire alarm systems.”
K0351 Level F
“Install an approved automatic sprinkler system.”
K0353 Level F
“Inspect, test, and maintain automatic sprinkler systems.”
K0355 Level F
“Properly select, install, inspect, or maintain portable fire extinguishes.”
K0521 Level F
“Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.”
K0712 Level F
“Have simulated fire drills held at unexpected times.”
K0761 Level F
“To conduct inspection, testing and maintenance of fire doors by qualified individuals.”
K0918 Level F
“Have generator or other power source capable of supplying service within 10 seconds.”
K0920 Level F
“Ensure proper usage of power strips and extension cords.”
K0225 Level E
“Have stairways and smokeproof enclosures used as exits that meet safety requirements.”
K0321 Level E
“Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.”
K0324 Level E
“Provide properly protected cooking facilities.”
18 more fire safety citations are not listed here.
Fines and payment denials
Total fines over about the last three years: $64,531 (2 fines). A payment denial means Medicare stopped paying for new admissions for a time.
| Date | Penalty | Amount or length |
|---|---|---|
| January 6, 2025 | Fine | $29,660 |
| June 30, 2024 | Fine | $34,871 |
Source: Medicare (CMS) Penalties file, data updated October 1, 2026.
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | Illinois | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 0.85 | 0.71 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.52 | 0.64 | 0.86 |
| Nurse aide hours per resident per day | 2.03 | 2.12 | 2.35 |
| Total nurse staff hours per resident per day | 3.40 | 3.47 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 3.01 | 3.08 | 3.43 |
| RN hours per resident per day on the weekend | 0.57 | 0.55 | 0.48 |
| Nursing staff turnover (per year) | 34.9% | 43.7% | 45.3% |
| RN turnover (per year) | 28.6% | 41.5% | 42.5% |
| Administrators who left in the last year | 1.0 | 0.5 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Part of a group of 19 nursing homes: Citadel Healthcare.
Legal business name: Citadel at Saint Benedict LLC.
Owners and managers Medicare lists (2)
| Name | Role | Share | Since |
|---|---|---|---|
| Aaron Family Investment Trust | Direct owner | 30% | September 3, 2024 |
| Ab Investment Trust U/A/D 01/03/23 | Direct owner | 13% | September 3, 2024 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 99 |
| Average residents per day | 92.2 |
| Takes part in | Medicare and Medicaid |
| Ownership | For profit – corporation |
| Group or chain (affiliated entity) | Citadel Healthcare |
| Legal business name | Citadel at Saint Benedict LLC |
| First approved by Medicare/Medicaid | 1992-08-01 |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 6930 West Touhy Avenue, Niles, IL 60714 |
| County | Cook County |
| State | Illinois |
| Phone | (847) 647‑0003 |
| CMS Certification Number | 145731 |
| Name in Medicare records | CITADEL AT SAINT BENEDICT |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Elevate Care North Branch0.2 mi · Niles, IL · 3 of 5 stars
- Celebrate Senior Living Niles0.4 mi · Niles, IL · 4 of 5 stars
- Aperion Care Niles0.5 mi · Niles, IL · 5 of 5 stars
- Elevate Care Regency0.6 mi · Niles, IL · 2 of 5 stars
- Norwood Crossing1.5 mi · Chicago, IL · 2 of 5 stars
Nearest hospital emergency rooms
- AMITA Health Resurrection Medical Center1.8 mi · Chicago, IL · Acute Care Hospital
- Advocate Lutheran General Hospital2.3 mi · Park Ridge, IL · Acute Care Hospital
- Community First Medical Center4.9 mi · Chicago, IL · Acute Care Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13