Quick answers
- Where is Chapel Manor?
- 1104 Welsh Road, Philadelphia, PA 19115, in Philadelphia County, Pennsylvania.
- What is the phone number of Chapel Manor?
- (215) 676-9191, as listed by Medicare (CMS).
- What is the Medicare star rating of Chapel Manor?
- Medicare overall rating: 1 out of 5 stars (CMS data updated 2026-10-01).
- Has Chapel Manor been fined?
- Medicare lists 1 fine totaling $11,175.
- What did inspectors find at Chapel Manor?
- In its last three inspection cycles (January 18, 2024 to June 26, 2026), Medicare lists 60 health citations; the most serious was level G. 3 were level G or higher (actual harm or immediate jeopardy). See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (January 18, 2024 to June 26, 2026), Chapel Manor had 60 health citations; the most serious was level G (actual harm to residents). 3 of them were level G or higher (actual harm or immediate jeopardy). It was fined $11,175 in total (1 fine, the latest on March 12, 2025). Nurse staffing is 3.36 hours per resident per day; the Pennsylvania average is 3.90 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: June 26, 2026 — 12 health citations
Inspections in this cycle: November 3, 2025 (complaint investigation); December 10, 2025 (complaint investigation); February 4, 2026 (complaint investigation); June 2, 2026 (complaint investigation); June 26, 2026 (standard health inspection).
F0689 Level G
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
actual harm to residents; isolated (a few residents) · Quality of Life and Care Deficiencies
F0725 Level G
“Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.”
actual harm to residents; isolated (a few residents) · Nursing and Physician Services Deficiencies
Show 10 less serious citations (levels A to F)
F0804 Level E
“Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.”
F0584 Level D
“Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.”
F0656 Level D
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0692 Level D
“Provide enough food/fluids to maintain a resident's health.”
F0697 Level D
“Provide safe, appropriate pain management for a resident who requires such services.”
F0761 Level D
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
F0600 Level D
“Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
Previous cycle: December 3, 2025 — 16 health citations
Inspections in this cycle: October 3, 2024 (complaint investigation); March 12, 2025 (complaint investigation); April 1, 2025 (complaint investigation); June 4, 2025 (complaint investigation); August 5, 2025 (complaint investigation); December 3, 2025 (standard health inspection).
F0600 Level G
“Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.”
actual harm to residents; isolated (a few residents) · Freedom from Abuse, Neglect, and Exploitation Deficiencies
Show 15 less serious citations (levels A to F)
F0558 Level E
“Reasonably accommodate the needs and preferences of each resident.”
F0908 Level E
“Keep all essential equipment working safely.”
F0804 Level E
“Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.”
F0550 Level D
“Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.”
F0610 Level D
“Respond appropriately to all alleged violations.”
F0628 Level D
“Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.”
F0656 Level D
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0677 Level D
“Provide care and assistance to perform activities of daily living for any resident who is unable.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0692 Level D
“Provide enough food/fluids to maintain a resident's health.”
F0698 Level D
“Provide safe, appropriate dialysis care/services for a resident who requires such services.”
F0842 Level D
“Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.”
F0626 Level D
“Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.”
F0660 Level D
“Plan the resident's discharge to meet the resident's goals and needs.”
F0924 Level D
“Put firmly secured handrails on each side of hallways.”
Earlier cycle: December 18, 2024 — 32 health citations
Inspections in this cycle: January 18, 2024 (complaint investigation); February 7, 2024 (complaint investigation); March 26, 2024 (complaint investigation); April 10, 2024 (complaint investigation); May 2, 2024 (complaint investigation); May 31, 2024 (complaint investigation); June 13, 2024 (complaint investigation); August 12, 2024 (complaint investigation); December 18, 2024 (standard health inspection).
Show 32 citations (levels A to F, no actual harm)
F0730 Level E
“Observe each nurse aide's job performance and give regular training.”
F0732 Level E
“Post nurse staffing information every day.”
F0812 Level E
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0842 Level E
“Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.”
F0921 Level E
“Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.”
F0924 Level E
“Put firmly secured handrails on each side of hallways.”
F0641 Level D
“Ensure each resident receives an accurate assessment.”
F0657 Level D
“Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.”
F0692 Level D
“Provide enough food/fluids to maintain a resident's health.”
F0695 Level D
“Provide safe and appropriate respiratory care for a resident when needed.”
F0711 Level D
“Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.”
F0757 Level D
“Ensure each resident’s drug regimen must be free from unnecessary drugs.”
F0880 Level D
“Provide and implement an infection prevention and control program.”
F0919 Level D
“Make sure that a working call system is available in each resident's bathroom and bathing area.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0804 Level D
“Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.”
F0840 Level D
“Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.”
F0561 Level D
“Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.”
F0584 Level D
“Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.”
F0660 Level D
“Plan the resident's discharge to meet the resident's goals and needs.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0582 Level D
“Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0755 Level D
“Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.”
F0552 Level D
“Ensure that residents are fully informed and understand their health status, care and treatments.”
F0740 Level D
“Ensure each resident must receive and the facility must provide necessary behavioral health care and services.”
F0755 Level D
“Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.”
F0585 Level D
“Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.”
F0658 Level D
“Ensure services provided by the nursing facility meet professional standards of quality.”
F0550 Level D
“Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.”
F0657 Level D
“Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.”
F0925 Level D
“Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (30)
K0353 Level F
“Inspect, test, and maintain automatic sprinkler systems.”
K0321 Level E
“Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.”
K0363 Level E
“Install corridor and hallway doors that block smoke.”
K0911 Level F
“Meet requirements for the installation and maintenance of electrical systems.”
K0345 Level E
“Have approved installation, maintenance and testing program for fire alarm systems.”
K0353 Level E
“Inspect, test, and maintain automatic sprinkler systems.”
K0223 Level E
“Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.”
K0225 Level E
“Have stairways and smokeproof enclosures used as exits that meet safety requirements.”
K0321 Level E
“Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.”
K0353 Level E
“Inspect, test, and maintain automatic sprinkler systems.”
K0362 Level E
“Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.”
K0372 Level E
“Ensure smoke barriers are constructed to a 1 hour fire resistance rating.”
E0004 Level C
“Develop and maintain an Emergency Preparedness Program (EP).”
E0031 Level C
“Provide emergency officials' contact information.”
K0291 Level F
“Install emergency lighting that can last at least 1 1/2 hours.”
K0293 Level F
“Have properly located and lighted "Exit" signs.”
K0355 Level F
“Properly select, install, inspect, or maintain portable fire extinguishes.”
K0918 Level F
“Have generator or other power source capable of supplying service within 10 seconds.”
K0324 Level E
“Provide properly protected cooking facilities.”
K0353 Level E
“Inspect, test, and maintain automatic sprinkler systems.”
K0511 Level E
“Have properly installed electrical wiring and gas equipment.”
K0712 Level E
“Have simulated fire drills held at unexpected times.”
K0920 Level E
“Ensure proper usage of power strips and extension cords.”
E0004 Level C
“Develop and maintain an Emergency Preparedness Program (EP).”
E0007 Level C
“Address patient/client population and determine types of services needed.”
E0025 Level C
“Create arrangements with other facilities to receive patients.”
E0035 Level C
“Provide family notifications of emergency plan.”
E0036 Level C
“Establish emergency prep training and testing.”
E0039 Level C
“Conduct testing and exercise requirements.”
K0100 Level C
“Meet other general requirements.”
Fines and payment denials
Total fines over about the last three years: $11,175 (1 fine). A payment denial means Medicare stopped paying for new admissions for a time.
| Date | Penalty | Amount or length |
|---|---|---|
| March 12, 2025 | Fine | $11,175 |
Source: Medicare (CMS) Penalties file, data updated October 1, 2026.
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | Pennsylvania | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 0.63 | 0.78 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.76 | 0.90 | 0.86 |
| Nurse aide hours per resident per day | 1.97 | 2.22 | 2.35 |
| Total nurse staff hours per resident per day | 3.36 | 3.90 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 3.10 | 3.52 | 3.43 |
| RN hours per resident per day on the weekend | 0.37 | 0.55 | 0.48 |
| Nursing staff turnover (per year) | 45.6% | 44.6% | 45.3% |
| RN turnover (per year) | 45.2% | 39.4% | 42.5% |
| Administrators who left in the last year | 1.0 | 0.5 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Part of a group of 183 nursing homes: Genesis Healthcare.
Legal business name: 1104 Welsh Road Operations LLC.
Owners and managers Medicare lists (10)
| Name | Role | Share | Since |
|---|---|---|---|
| Genesis Operations IV LLC | Direct owner | 100% | April 1, 2011 |
| Fc-Gen Operations Investment LLC | Indirect owner | — | April 1, 2011 |
| Gen Operations I LLC | Indirect owner | — | April 1, 2011 |
| Gen Operations II LLC | Indirect owner | — | April 1, 2011 |
| Genesis Healthcare Inc | Indirect owner | — | February 2, 2015 |
| Genesis Healthcare LLC | Indirect owner | — | April 1, 2011 |
| Genesis Holdings LLC | Indirect owner | — | February 2, 2015 |
| GHC Holdings LLC | Indirect owner | — | April 1, 2011 |
| Sun Healthcare Group Inc | Indirect owner | — | February 2, 2015 |
| Whitman, Arnold | Indirect owner | — | December 31, 2011 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 238 |
| Average residents per day | 175.4 |
| Takes part in | Medicare and Medicaid |
| Ownership | For profit – corporation |
| Group or chain (affiliated entity) | Genesis Healthcare |
| Legal business name | 1104 Welsh Road Operations LLC |
| First approved by Medicare/Medicaid | 1979-12-01 |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 1104 Welsh Road, Philadelphia, PA 19115 |
| County | Philadelphia County |
| State | Pennsylvania |
| Phone | (215) 676‑9191 |
| CMS Certification Number | 395449 |
| Name in Medicare records | CHAPEL MANOR |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Paul's Run1.0 mi · Philadelphia, PA · 5 of 5 stars
- The Lafayette-Redeemer1.1 mi · Philadelphia, PA · 5 of 5 stars
- Oakwood Healthcare & Rehabilitation Center1.6 mi · Philadelphia, PA · 4 of 5 stars
- St John Neumann Center for Rehab & Healthcare1.9 mi · Philadelphia, PA · 2 of 5 stars
- Pennypack Rehab and Care Center1.9 mi · Philadelphia, PA · 4 of 5 stars
Nearest hospital emergency rooms
- Holy Redeemer Hospital and Medical Center2.2 mi · Meadowbrook, PA · Acute Care Hospital
- Nazareth Hospital2.3 mi · Philadelphia, PA · Acute Care Hospital
- Jefferson Health- Northeast2.9 mi · Philadelphia, PA · Acute Care Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13