Quick answers
- Where is Chandler Creek Post Acute?
- 401 Chandler Rd, Greer, SC 29651, in Greenville County, South Carolina.
- What is the phone number of Chandler Creek Post Acute?
- (864) 879-1370, as listed by Medicare (CMS).
- What is the Medicare star rating of Chandler Creek Post Acute?
- Medicare overall rating: 1 out of 5 stars (CMS data updated 2026-10-01).
- Has Chandler Creek Post Acute been fined?
- Medicare lists 1 fine totaling $24,850.
- What did inspectors find at Chandler Creek Post Acute?
- In its last three inspection cycles (May 31, 2024 to July 2, 2026), Medicare lists 25 health citations; the most serious was level J. 1 was level G or higher (actual harm or immediate jeopardy). See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (May 31, 2024 to July 2, 2026), Chandler Creek Post Acute had 25 health citations; the most serious was level J (immediate jeopardy to resident health or safety). 1 of them was level G or higher (actual harm or immediate jeopardy). It was fined $24,850 in total (1 fine, the latest on February 23, 2026). Nurse staffing is 2.86 hours per resident per day; the South Carolina average is 3.87 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: July 2, 2026 — 12 health citations
Inspections in this cycle: February 23, 2026 (complaint investigation); July 2, 2026 (standard health inspection).
F0760 Level J
“Ensure that residents are free from significant medication errors.”
immediate jeopardy to resident health or safety; isolated (a few residents) · Pharmacy Service Deficiencies
Show 11 less serious citations (levels A to F)
F0812 Level F
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0880 Level F
“Provide and implement an infection prevention and control program.”
F0584 Level E
“Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.”
F0585 Level E
“Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.”
F0550 Level D
“Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.”
F0558 Level D
“Reasonably accommodate the needs and preferences of each resident.”
F0583 Level D
“Keep residents' personal and medical records private and confidential.”
F0609 Level D
“Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”
F0695 Level D
“Provide safe and appropriate respiratory care for a resident when needed.”
F0761 Level D
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
F0609 Level D
“Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”
Previous cycle: May 20, 2025 — 11 health citations
Inspections in this cycle: January 24, 2025 (complaint investigation); May 20, 2025 (standard health inspection).
Show 11 citations (levels A to F, no actual harm)
F0812 Level F
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0550 Level E
“Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.”
F0565 Level E
“Honor the resident's right to organize and participate in resident/family groups in the facility.”
F0761 Level E
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
F0558 Level D
“Reasonably accommodate the needs and preferences of each resident.”
F0584 Level D
“Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.”
F0641 Level D
“Ensure each resident receives an accurate assessment.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0695 Level D
“Provide safe and appropriate respiratory care for a resident when needed.”
F0759 Level D
“Ensure medication error rates are not 5 percent or greater.”
F0755 Level D
“Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.”
Earlier cycle: May 31, 2024 — 2 health citations
Inspections in this cycle: May 31, 2024 (standard health inspection).
Show 2 citations (levels A to F, no actual harm)
F0554 Level D
“Allow residents to self-administer drugs if determined clinically appropriate.”
F0625 Level D
“Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (1)
K0781 Level D
“Have restrictions on the use of portable space heaters.”
Fines and payment denials
Total fines over about the last three years: $24,850 (1 fine). A payment denial means Medicare stopped paying for new admissions for a time.
| Date | Penalty | Amount or length |
|---|---|---|
| February 23, 2026 | Fine | $24,850 |
Source: Medicare (CMS) Penalties file, data updated October 1, 2026.
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | South Carolina | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 0.39 | 0.62 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.94 | 1.03 | 0.86 |
| Nurse aide hours per resident per day | 1.53 | 2.22 | 2.35 |
| Total nurse staff hours per resident per day | 2.86 | 3.87 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 2.37 | 3.35 | 3.43 |
| RN hours per resident per day on the weekend | 0.28 | 0.40 | 0.48 |
| Nursing staff turnover (per year) | 28.3% | 46.0% | 45.3% |
| RN turnover (per year) | 42.1% | 41.5% | 42.5% |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Part of a group of 277 nursing homes: Pacs Group.
Legal business name: Greer Community Healthcare, LLC.
Owners and managers Medicare lists (1)
| Name | Role | Share | Since |
|---|---|---|---|
| Palmetto Community Healthcare, LLC | Direct owner | 100% | June 29, 2021 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 133 |
| Average residents per day | 120.3 |
| Takes part in | Medicare and Medicaid |
| Ownership | For profit – limited liability company |
| Group or chain (affiliated entity) | Pacs Group |
| Legal business name | Greer Community Healthcare, LLC |
| First approved by Medicare/Medicaid | 1980-12-11 |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 401 Chandler Rd, Greer, SC 29651 |
| County | Greenville County |
| State | South Carolina |
| Phone | (864) 879‑1370 |
| CMS Certification Number | 425138 |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Brushy Creek Post Acute2.2 mi · Greer, SC · 2 of 5 stars
- NHC Healthcare - Greenville6.6 mi · Greer, SC · 5 of 5 stars
- The Gables of Pelham Skilled Nursing & Rehab7.8 mi · Greenville, SC · 2 of 5 stars
- Rolling Green Village7.9 mi · Greenville, SC · 5 of 5 stars
- Patewood Post Acute9.0 mi · Greenville, SC · 4 of 5 stars
Nearest hospital emergency rooms
- Prisma Health Greer Memorial Hospital2.4 mi · Greer, SC · Acute Care Hospital
- Pelham Medical Center6.4 mi · Greer, SC · Acute Care Hospital
- St Francis-Downtown13 mi · Greenville, SC · Acute Care Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13