Quick answers
- Where is Cascade Senior Care Center?
- 2121 Robinson Road, Jackson, MI 49203, in Jackson County, Michigan.
- What is the phone number of Cascade Senior Care Center?
- (517) 787-4150, as listed by Medicare (CMS).
- What is the Medicare star rating of Cascade Senior Care Center?
- Medicare overall rating: 3 out of 5 stars (CMS data updated 2026-10-01).
- Has Cascade Senior Care Center been fined?
- Medicare lists no fines for Cascade Senior Care Center.
- What did inspectors find at Cascade Senior Care Center?
- In its last three inspection cycles (March 21, 2023 to July 16, 2026), Medicare lists 36 health citations; the most serious was level L. 3 were level G or higher (actual harm or immediate jeopardy). See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (March 21, 2023 to July 16, 2026), Cascade Senior Care Center had 36 health citations; the most serious was level L (immediate jeopardy to resident health or safety). 3 of them were level G or higher (actual harm or immediate jeopardy). Medicare lists no fines or payment denials for it in the last three years. Nurse staffing is 3.87 hours per resident per day; the Michigan average is 4.03 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: June 4, 2025 — 16 health citations
Inspections in this cycle: June 4, 2025 (standard health inspection); December 30, 2025 (complaint investigation); February 5, 2026 (complaint investigation); May 7, 2026 (complaint investigation); July 16, 2026 (complaint investigation).
F0684 Level G
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
actual harm to residents; isolated (a few residents) · Quality of Life and Care Deficiencies
Show 15 less serious citations (levels A to F)
F0725 Level E
“Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.”
F0657 Level D
“Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.”
F0839 Level D
“Employ staff that are licensed, certified, or registered in accordance with state laws.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0677 Level D
“Provide care and assistance to perform activities of daily living for any resident who is unable.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0880 Level D
“Provide and implement an infection prevention and control program.”
F0609 Level D
“Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0698 Level D
“Provide safe, appropriate dialysis care/services for a resident who requires such services.”
F0842 Level D
“Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.”
F0582 Level D
“Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.”
F0656 Level D
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0679 Level D
“Provide activities to meet all resident's needs.”
F0761 Level D
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
Previous cycle: June 7, 2024 — 6 health citations
Inspections in this cycle: June 7, 2024 (standard health inspection); February 24, 2025 (complaint investigation); June 4, 2025 (complaint investigation).
Show 6 citations (levels A to F, no actual harm)
F0812 Level F
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0921 Level E
“Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.”
F0656 Level D
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0578 Level D
“Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.”
F0641 Level D
“Ensure each resident receives an accurate assessment.”
Earlier cycle: March 21, 2023 — 14 health citations
Inspections in this cycle: March 21, 2023 (standard health inspection); February 7, 2024 (complaint investigation).
F0839 Level L
“Employ staff that are licensed, certified, or registered in accordance with state laws.”
immediate jeopardy to resident health or safety; widespread (many residents) · Administration Deficiencies
F0880 Level L
“Provide and implement an infection prevention and control program.”
immediate jeopardy to resident health or safety; widespread (many residents) · Infection Control Deficiencies
Show 12 less serious citations (levels A to F)
F0727 Level F
“Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.”
F0886 Level F
“Perform COVID19 testing on residents and staff.”
F0895 Level F
“Have a Compliance and Ethics Program.”
F0692 Level D
“Provide enough food/fluids to maintain a resident's health.”
F0558 Level D
“Reasonably accommodate the needs and preferences of each resident.”
F0641 Level D
“Ensure each resident receives an accurate assessment.”
F0686 Level D
“Provide appropriate pressure ulcer care and prevent new ulcers from developing.”
F0697 Level D
“Provide safe, appropriate pain management for a resident who requires such services.”
F0761 Level D
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
F0881 Level D
“Implement a program that monitors antibiotic use.”
F0885 Level D
“Report COVID19 data to residents and families.”
F0851 Level C
“Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (24)
K0353 Level F
“Inspect, test, and maintain automatic sprinkler systems.”
K0923 Level F
“Have proper medical gas storage and administration areas.”
K0100 Level E
“Meet other general requirements.”
K0324 Level E
“Provide properly protected cooking facilities.”
K0363 Level E
“Install corridor and hallway doors that block smoke.”
K0920 Level E
“Ensure proper usage of power strips and extension cords.”
E0039 Level F
“Conduct testing and exercise requirements.”
K0211 Level F
“Keep aisles, corridors, and exits free of obstruction in case of emergency.”
K0325 Level F
“Have properly installed hallway dispensers for alcohol-based hand rub.”
K0345 Level F
“Have approved installation, maintenance and testing program for fire alarm systems.”
K0712 Level F
“Have simulated fire drills held at unexpected times.”
K0781 Level F
“Have restrictions on the use of portable space heaters.”
K0918 Level F
“Have generator or other power source capable of supplying service within 10 seconds.”
K0920 Level F
“Ensure proper usage of power strips and extension cords.”
K0363 Level E
“Install corridor and hallway doors that block smoke.”
K0324 Level D
“Provide properly protected cooking facilities.”
K0324 Level F
“Provide properly protected cooking facilities.”
K0711 Level F
“Provide a written emergency evacuation plan.”
K0923 Level F
“Have proper medical gas storage and administration areas.”
K0100 Level F
“Meet other general requirements.”
K0341 Level F
“Install a fire alarm system that can be heard throughout the facility.”
K0346 Level F
“Follow proper procedures when the fire alarm was out of service for more than 4 hours.”
K0353 Level D
“Inspect, test, and maintain automatic sprinkler systems.”
K0920 Level D
“Ensure proper usage of power strips and extension cords.”
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | Michigan | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 0.56 | 0.78 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.97 | 0.89 | 0.86 |
| Nurse aide hours per resident per day | 2.35 | 2.36 | 2.35 |
| Total nurse staff hours per resident per day | 3.87 | 4.03 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 3.46 | 3.50 | 3.43 |
| RN hours per resident per day on the weekend | 0.33 | 0.49 | 0.48 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Part of a group of 20 nursing homes: Nexcare Health Systems.
Legal business name: Cascade Senior Care Center, LLC.
Owners and managers Medicare lists (1)
| Name | Role | Share | Since |
|---|---|---|---|
| Nexcare Holdings, LLC | Direct owner | 100% | August 1, 2024 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 108 |
| Average residents per day | 84.4 |
| Takes part in | Medicare and Medicaid |
| Ownership | For profit – individual |
| Group or chain (affiliated entity) | Nexcare Health Systems |
| Legal business name | Cascade Senior Care Center, LLC |
| First approved by Medicare/Medicaid | 1997-03-01 |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 2121 Robinson Road, Jackson, MI 49203 |
| County | Jackson County |
| State | Michigan |
| Phone | (517) 787‑4150 |
| CMS Certification Number | 235574 |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Mission Point Health Campus of Jackson0.3 mi · Jackson, MI · 1 of 5 stars
- Jackson County Medical Care Facility2.9 mi · Jackson, MI · 4 of 5 stars
- Faith Haven Senior Care Centre3.0 mi · Jackson, MI · 2 of 5 stars
- Regency at Jackson3.0 mi · Jackson, MI · 1 of 5 stars
- Vista Grande Villa3.3 mi · Jackson, MI · 3 of 5 stars
Nearest hospital emergency rooms
- Henry Ford Allegiance Health3.7 mi · Jackson, MI · Acute Care Hospital
- Eaton Rapids Medical Center21 mi · Eaton Rapids, MI · Critical Access Hospital
- Chelsea Hospital23 mi · Chelsea, MI · Acute Care Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13