Quick answers
- Where is Carmel Manor?
- 100 Carmel Manor Road, Fort Thomas, KY 41075, in Campbell County, Kentucky.
- What is the phone number of Carmel Manor?
- (859) 781-5111, as listed by Medicare (CMS).
- What is the Medicare star rating of Carmel Manor?
- Medicare overall rating: 1 out of 5 stars (CMS data updated 2026-10-01).
- Has Carmel Manor been fined?
- Medicare lists 3 fines totaling $305,116 and 2 payment denials.
- What did inspectors find at Carmel Manor?
- In its last three inspection cycles (March 17, 2022 to December 1, 2025), Medicare lists 38 health citations; the most serious was level J. 11 were level G or higher (actual harm or immediate jeopardy). See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (March 17, 2022 to December 1, 2025), Carmel Manor had 38 health citations; the most serious was level J (immediate jeopardy to resident health or safety). 11 of them were level G or higher (actual harm or immediate jeopardy). It was fined $305,116 in total (3 fines, the latest on July 24, 2025) and had 2 Medicare payment denials. Nurse staffing is 4.12 hours per resident per day; the Kentucky average is 3.99 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: December 1, 2025 — 12 health citations
Inspections in this cycle: December 1, 2025 (complaint investigation); December 1, 2025 (standard health inspection).
Show 12 citations (levels A to F, no actual harm)
F0802 Level F
“Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.”
F0809 Level F
“Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.”
F0812 Level F
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0880 Level F
“Provide and implement an infection prevention and control program.”
F0804 Level E
“Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.”
F0550 Level D
“Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.”
F0578 Level D
“Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.”
F0585 Level D
“Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.”
F0628 Level D
“Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0698 Level D
“Provide safe, appropriate dialysis care/services for a resident who requires such services.”
F0761 Level D
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
Previous cycle: May 5, 2023 — 16 health citations
Inspections in this cycle: May 5, 2023 (standard health inspection); March 15, 2025 (complaint investigation); July 24, 2025 (complaint investigation).
F0600 Level J
“Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.”
immediate jeopardy to resident health or safety; isolated (a few residents) · Freedom from Abuse, Neglect, and Exploitation Deficiencies
F0607 Level J
“Develop and implement policies and procedures to prevent abuse, neglect, and theft.”
immediate jeopardy to resident health or safety; isolated (a few residents) · Freedom from Abuse, Neglect, and Exploitation Deficiencies
F0610 Level J
“Respond appropriately to all alleged violations.”
immediate jeopardy to resident health or safety; isolated (a few residents) · Freedom from Abuse, Neglect, and Exploitation Deficiencies
F0656 Level J
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
immediate jeopardy to resident health or safety; isolated (a few residents) · Resident Assessment and Care Planning Deficiencies
F0835 Level J
“Administer the facility in a manner that enables it to use its resources effectively and efficiently.”
immediate jeopardy to resident health or safety; isolated (a few residents) · Administration Deficiencies
F0656 Level J
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
immediate jeopardy to resident health or safety; isolated (a few residents) · Resident Assessment and Care Planning Deficiencies
F0689 Level J
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
immediate jeopardy to resident health or safety; isolated (a few residents) · Quality of Life and Care Deficiencies
F0689 Level G
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
actual harm to residents; isolated (a few residents) · Quality of Life and Care Deficiencies
F0657 Level G
“Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.”
actual harm to residents; isolated (a few residents) · Resident Assessment and Care Planning Deficiencies
Show 7 less serious citations (levels A to F)
F0880 Level F
“Provide and implement an infection prevention and control program.”
F0887 Level E
“Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.”
F0609 Level D
“Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”
F0658 Level D
“Ensure services provided by the nursing facility meet professional standards of quality.”
F0697 Level D
“Provide safe, appropriate pain management for a resident who requires such services.”
F0880 Level D
“Provide and implement an infection prevention and control program.”
F0607 Level D
“Develop and implement policies and procedures to prevent abuse, neglect, and theft.”
Earlier cycle: March 17, 2022 — 10 health citations
Inspections in this cycle: March 17, 2022 (standard health inspection).
F0656 Level G
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
actual harm to residents; isolated (a few residents) · Resident Assessment and Care Planning Deficiencies
F0689 Level G
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
actual harm to residents; isolated (a few residents) · Quality of Life and Care Deficiencies
Show 8 less serious citations (levels A to F)
F0880 Level F
“Provide and implement an infection prevention and control program.”
F0558 Level D
“Reasonably accommodate the needs and preferences of each resident.”
F0580 Level D
“Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.”
F0658 Level D
“Ensure services provided by the nursing facility meet professional standards of quality.”
F0759 Level D
“Ensure medication error rates are not 5 percent or greater.”
F0761 Level D
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
F0842 Level D
“Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.”
F0883 Level D
“Develop and implement policies and procedures for flu and pneumonia vaccinations.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (5)
E0004 Level F
“Develop and maintain an Emergency Preparedness Program (EP).”
K0321 Level D
“Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.”
K0363 Level D
“Install corridor and hallway doors that block smoke.”
K0133 Level F
“Install a two-hour-resistant firewall separation.”
K0225 Level E
“Have stairways and smokeproof enclosures used as exits that meet safety requirements.”
Fines and payment denials
Total fines over about the last three years: $305,116 (3 fines). A payment denial means Medicare stopped paying for new admissions for a time.
| Date | Penalty | Amount or length |
|---|---|---|
| July 24, 2025 | Fine | $291,840 |
| July 24, 2025 | Payment denial | from August 28, 2025, 110 days |
| March 15, 2025 | Fine | $6,500 |
| March 15, 2025 | Fine | $6,776 |
| March 15, 2025 | Payment denial | from April 12, 2025, 4 days |
Source: Medicare (CMS) Penalties file, data updated October 1, 2026.
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | Kentucky | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 0.65 | 0.80 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 1.09 | 0.80 | 0.86 |
| Nurse aide hours per resident per day | 2.38 | 2.39 | 2.35 |
| Total nurse staff hours per resident per day | 4.12 | 3.99 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 3.91 | 3.48 | 3.43 |
| RN hours per resident per day on the weekend | 0.37 | 0.54 | 0.48 |
| Nursing staff turnover (per year) | 74.3% | 45.4% | 45.3% |
| RN turnover (per year) | 61.9% | 40.8% | 42.5% |
| Administrators who left in the last year | 1.0 | 0.4 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Part of a group of 9 nursing homes: Carmelite Sisters for the Aged & Infirm.
Legal business name: Carmel Manor Inc.
Owners and managers Medicare lists (1)
| Name | Role | Share | Since |
|---|---|---|---|
| The Carmelite System Inc | Management company (operational or managerial control) | NOT APPLICABLE | January 1, 2013 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 95 |
| Average residents per day | 84.3 |
| Takes part in | Medicare and Medicaid |
| Ownership | Non-profit – corporation |
| Group or chain (affiliated entity) | Carmelite Sisters for the Aged & Infirm |
| Legal business name | Carmel Manor Inc |
| First approved by Medicare/Medicaid | 1990-07-05 |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 100 Carmel Manor Road, Fort Thomas, KY 41075 |
| County | Campbell County |
| State | Kentucky |
| Phone | (859) 781‑5111 |
| CMS Certification Number | 185208 |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Highlandspring of Ft. Thomas1.5 mi · Fort Thomas, KY · 4 of 5 stars
- Residence at Salem Woods2.8 mi · Cincinnati, OH · 5 of 5 stars
- The Pavilion at Kenton3.2 mi · Covington, KY · 1 of 5 stars
- Rosedale Green3.4 mi · Covington, KY · 5 of 5 stars
- Mount Washington Care Center3.9 mi · Cincinnati, OH · 2 of 5 stars
Nearest hospital emergency rooms
- St Elizabeth Ft Thomas1.7 mi · Fort Thomas, KY · Acute Care Hospital
- Mercy Health-Anderson Hospital5.0 mi · Cincinnati, OH · Acute Care Hospital
- Christ Hospital5.4 mi · Cincinnati, OH · Acute Care Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13