Quick answers
- Where is Carlyle House?
- 342 Winter Street, Framingham, MA 01701, in Middlesex County, Massachusetts.
- What is the phone number of Carlyle House?
- (508) 879-6100, as listed by Medicare (CMS).
- What is the Medicare star rating of Carlyle House?
- Medicare overall rating: 2 out of 5 stars (CMS data updated 2026-10-01).
- Has Carlyle House been fined?
- Medicare lists 2 fines totaling $25,263.
- What did inspectors find at Carlyle House?
- In its last three inspection cycles (November 7, 2022 to January 27, 2026), Medicare lists 22 health citations; the most serious was level J. 4 were level G or higher (actual harm or immediate jeopardy). See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (November 7, 2022 to January 27, 2026), Carlyle House had 22 health citations; the most serious was level J (immediate jeopardy to resident health or safety). 4 of them were level G or higher (actual harm or immediate jeopardy). It was fined $25,263 in total (2 fines, the latest on January 27, 2026). Nurse staffing is 4.41 hours per resident per day; the Massachusetts average is 3.94 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: July 29, 2025 — 7 health citations
Inspections in this cycle: July 29, 2025 (standard health inspection); January 27, 2026 (complaint investigation).
F0656 Level G
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
actual harm to residents; isolated (a few residents) · Resident Assessment and Care Planning Deficiencies
F0689 Level G
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
actual harm to residents; isolated (a few residents) · Quality of Life and Care Deficiencies
Show 5 less serious citations (levels A to F)
F0578 Level D
“Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.”
F0641 Level D
“Ensure each resident receives an accurate assessment.”
F0657 Level D
“Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.”
F0761 Level D
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
F0883 Level D
“Develop and implement policies and procedures for flu and pneumonia vaccinations.”
Previous cycle: May 1, 2024 — 9 health citations
Inspections in this cycle: May 1, 2024 (standard health inspection); March 3, 2025 (complaint investigation).
F0689 Level J
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
immediate jeopardy to resident health or safety; isolated (a few residents) · Quality of Life and Care Deficiencies
F0700 Level J
“Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.”
immediate jeopardy to resident health or safety; isolated (a few residents) · Quality of Life and Care Deficiencies
Show 7 less serious citations (levels A to F)
F0727 Level F
“Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.”
F0656 Level D
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0583 Level D
“Keep residents' personal and medical records private and confidential.”
F0699 Level D
“Provide care or services that was trauma informed and/or culturally competent.”
F0880 Level D
“Provide and implement an infection prevention and control program.”
F0883 Level D
“Develop and implement policies and procedures for flu and pneumonia vaccinations.”
F0641 Level B
“Ensure each resident receives an accurate assessment.”
Earlier cycle: November 7, 2022 — 6 health citations
Inspections in this cycle: November 7, 2022 (standard health inspection).
Show 6 citations (levels A to F, no actual harm)
F0578 Level D
“Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.”
F0645 Level D
“PASARR screening for Mental disorders or Intellectual Disabilities”
F0656 Level D
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0690 Level D
“Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.”
F0842 Level D
“Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.”
F0880 Level D
“Provide and implement an infection prevention and control program.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (5)
K0918 Level F
“Have generator or other power source capable of supplying service within 10 seconds.”
K0920 Level F
“Ensure proper usage of power strips and extension cords.”
K0353 Level E
“Inspect, test, and maintain automatic sprinkler systems.”
E0041 Level D
“Implement emergency and standby power systems.”
K0918 Level D
“Have generator or other power source capable of supplying service within 10 seconds.”
Fines and payment denials
Total fines over about the last three years: $25,263 (2 fines). A payment denial means Medicare stopped paying for new admissions for a time.
| Date | Penalty | Amount or length |
|---|---|---|
| January 27, 2026 | Fine | $9,110 |
| March 3, 2025 | Fine | $16,153 |
Source: Medicare (CMS) Penalties file, data updated October 1, 2026.
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | Massachusetts | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 0.49 | 0.66 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 1.16 | 0.97 | 0.86 |
| Nurse aide hours per resident per day | 2.76 | 2.31 | 2.35 |
| Total nurse staff hours per resident per day | 4.41 | 3.94 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 3.85 | 3.52 | 3.43 |
| RN hours per resident per day on the weekend | 0.32 | 0.46 | 0.48 |
| Nursing staff turnover (per year) | 42.6% | 37.6% | 45.3% |
| RN turnover (per year) | 71.4% | 42.7% | 42.5% |
| Administrators who left in the last year | 1.0 | 0.4 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Legal business name: We DO Care, Inc.
Owners and managers Medicare lists (3)
| Name | Role | Share | Since |
|---|---|---|---|
| Morgan, Christopher | Direct owner | 7% | February 6, 1997 |
| Morgan, Joseph | Direct owner | 85% | February 6, 1997 |
| Morgan, Michael | Direct owner | 7% | February 6, 1997 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 55 |
| Average residents per day | 52.8 |
| Takes part in | Medicare and Medicaid |
| Ownership | For profit – corporation |
| Legal business name | We DO Care, Inc |
| First approved by Medicare/Medicaid | 1991-12-01 |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 342 Winter Street, Framingham, MA 01701 |
| County | Middlesex County |
| State | Massachusetts |
| Phone | (508) 879‑6100 |
| CMS Certification Number | 225541 |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Casa de Ramana Rehabilitation Center0.7 mi · Framingham, MA · 4 of 5 stars
- Bethany Skilled Nursing Facility1.4 mi · Framingham, MA · 5 of 5 stars
- St Patrick's Manor1.6 mi · Framingham, MA · 5 of 5 stars
- Eliot Center for Health and Rehabilitation3.3 mi · Natick, MA · 3 of 5 stars
- Oak Knoll Rehabilitation and Healthcare Center3.6 mi · Framingham, MA · 3 of 5 stars
Nearest hospital emergency rooms
- Metrowest Medical Center1.2 mi · Framingham, MA · Acute Care Hospital
- Marlborough Hospital7.3 mi · Marlborough, MA · Acute Care Hospital
- Milford Regional Medical Center9.8 mi · Milford, MA · Acute Care Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13