Quick answers
- Where is Caring House?
- 510 South Ocotillo Road, Sacaton, AZ 85147, in Pinal County, Arizona.
- What is the phone number of Caring House?
- (520) 562-7400, as listed by Medicare (CMS).
- What is the Medicare star rating of Caring House?
- Medicare overall rating: 2 out of 5 stars (CMS data updated 2026-10-01).
- Has Caring House been fined?
- Medicare lists 2 fines totaling $28,695 and 1 payment denial.
- What did inspectors find at Caring House?
- In its last three inspection cycles (September 15, 2023 to September 4, 2026), Medicare lists 18 health citations; the most serious was level J. 1 was level G or higher (actual harm or immediate jeopardy). See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (September 15, 2023 to September 4, 2026), Caring House had 18 health citations; the most serious was level J (immediate jeopardy to resident health or safety). 1 of them was level G or higher (actual harm or immediate jeopardy). It was fined $28,695 in total (2 fines, the latest on September 18, 2025) and had 1 Medicare payment denial. Nurse staffing is 7.67 hours per resident per day; the Arizona average is 4.08 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: September 4, 2026 — 6 health citations
Inspections in this cycle: September 4, 2026 (standard health inspection).
Show 6 citations (levels A to F, no actual harm)
F0628 Level E
“Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.”
F0812 Level E
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0880 Level E
“Provide and implement an infection prevention and control program.”
F0607 Level D
“Develop and implement policies and procedures to prevent abuse, neglect, and theft.”
F0610 Level D
“Respond appropriately to all alleged violations.”
F0732 Level C
“Post nurse staffing information every day.”
Previous cycle: July 25, 2025 — 7 health citations
Inspections in this cycle: July 25, 2025 (standard health inspection); September 18, 2025 (complaint investigation).
F0689 Level J
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
immediate jeopardy to resident health or safety; isolated (a few residents) · Quality of Life and Care Deficiencies
Show 6 less serious citations (levels A to F)
F0641 Level E
“Ensure each resident receives an accurate assessment.”
F0644 Level E
“Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.”
F0755 Level E
“Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.”
F0600 Level D
“Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.”
F0558 Level D
“Reasonably accommodate the needs and preferences of each resident.”
F0582 Level D
“Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.”
Earlier cycle: September 15, 2023 — 5 health citations
Inspections in this cycle: September 15, 2023 (standard health inspection); July 29, 2024 (complaint investigation).
Show 5 citations (levels A to F, no actual harm)
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0690 Level D
“Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.”
F0808 Level D
“Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (27)
E0035 Level F
“Provide family notifications of emergency plan.”
K0345 Level F
“Have approved installation, maintenance and testing program for fire alarm systems.”
K0346 Level F
“Follow proper procedures when the fire alarm was out of service for more than 4 hours.”
K0353 Level F
“Inspect, test, and maintain automatic sprinkler systems.”
K0354 Level F
“Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.”
K0712 Level F
“Have simulated fire drills held at unexpected times.”
K0907 Level F
“Ensure medical gas and vacuum systems have documented maintenance programs.”
K0916 Level F
“Have a battery powered remote alarm panel in a location accessible by operating personnel.”
K0211 Level E
“Keep aisles, corridors, and exits free of obstruction in case of emergency.”
K0222 Level E
“Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.”
K0293 Level E
“Have properly located and lighted "Exit" signs.”
K0363 Level E
“Install corridor and hallway doors that block smoke.”
K0372 Level E
“Ensure smoke barriers are constructed to a 1 hour fire resistance rating.”
K0753 Level E
“Have restrictions on the use of highly flammable decorations.”
K0920 Level E
“Ensure proper usage of power strips and extension cords.”
K0761 Level D
“To conduct inspection, testing and maintenance of fire doors by qualified individuals.”
K0923 Level D
“Have proper medical gas storage and administration areas.”
K0161 Level E
“Use approved construction type or materials.”
K0222 Level E
“Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.”
K0321 Level E
“Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.”
K0324 Level D
“Provide properly protected cooking facilities.”
K0923 Level D
“Have proper medical gas storage and administration areas.”
K0918 Level F
“Have generator or other power source capable of supplying service within 10 seconds.”
K0211 Level E
“Keep aisles, corridors, and exits free of obstruction in case of emergency.”
K0291 Level E
“Install emergency lighting that can last at least 1 1/2 hours.”
K0372 Level E
“Ensure smoke barriers are constructed to a 1 hour fire resistance rating.”
K0324 Level D
“Provide properly protected cooking facilities.”
Fines and payment denials
Total fines over about the last three years: $28,695 (2 fines). A payment denial means Medicare stopped paying for new admissions for a time.
| Date | Penalty | Amount or length |
|---|---|---|
| September 18, 2025 | Fine | $13,260 |
| November 8, 2024 | Fine | $15,435 |
| November 8, 2024 | Payment denial | from December 12, 2024, 8 days |
Source: Medicare (CMS) Penalties file, data updated October 1, 2026.
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | Arizona | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 1.55 | 0.74 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 2.05 | 1.04 | 0.86 |
| Nurse aide hours per resident per day | 4.08 | 2.30 | 2.35 |
| Total nurse staff hours per resident per day | 7.67 | 4.08 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 6.66 | 3.59 | 3.43 |
| RN hours per resident per day on the weekend | 0.93 | 0.53 | 0.48 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Legal business name: The Caring House.
Owners and managers Medicare lists (1)
| Name | Role | Share | Since |
|---|---|---|---|
| Gila River Health Care Corporation | Direct owner | NOT APPLICABLE | August 5, 2015 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 100 |
| Average residents per day | 87.7 |
| Takes part in | Medicare and Medicaid |
| Ownership | Government – federal |
| Legal business name | The Caring House |
| First approved by Medicare/Medicaid | 1993-06-19 |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 510 South Ocotillo Road, Sacaton, AZ 85147 |
| County | Pinal County |
| State | Arizona |
| Phone | (520) 562‑7400 |
| CMS Certification Number | 035216 |
| Name in Medicare records | CARING HOUSE |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Oasis Pavilion Nursing & Rehabilitation Center12 mi · Casa Grande, AZ · 4 of 5 stars
- The Center at Val Vista, LLC14 mi · Gilbert, AZ · 5 of 5 stars
- Wellsprings of Gilbert15 mi · Gilbert, AZ · 5 of 5 stars
- Archstone Care Center17 mi · Chandler, AZ · 5 of 5 stars
- Sante of Chandler17 mi · Chandler, AZ · 5 of 5 stars
Nearest hospital emergency rooms
- Huhu Kam Memorial Hospital2.2 mi · Sacaton, AZ · Critical Access Hospital
- Banner Casa Grande Medical Center14 mi · Casa Grande, AZ · Acute Care Hospital
- Banner Ironwood Medical Center15 mi · Queen Creek, AZ · Acute Care Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13