Quick answers
- Where is CareOne at the Highlands?
- 1350 Inman Avenue, Edison, NJ 08820, in Middlesex County, New Jersey.
- What is the phone number of CareOne at the Highlands?
- (908) 754-7100, as listed by Medicare (CMS).
- What is the Medicare star rating of CareOne at the Highlands?
- Medicare overall rating: 4 out of 5 stars (CMS data updated 2026-10-01).
- Has CareOne at the Highlands been fined?
- Medicare lists no fines for CareOne at the Highlands.
- What did inspectors find at CareOne at the Highlands?
- In its last three inspection cycles (September 20, 2021 to October 23, 2025), Medicare lists 27 health citations; the most serious was level E. See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (September 20, 2021 to October 23, 2025), CareOne at the Highlands had 27 health citations; the most serious was level E (no actual harm, potential for more than minimal harm). Medicare lists no fines or payment denials for it in the last three years. Nurse staffing is 3.80 hours per resident per day; the New Jersey average is 3.90 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: May 28, 2025 — 9 health citations
Inspections in this cycle: May 28, 2025 (standard health inspection); October 23, 2025 (complaint investigation).
Show 9 citations (levels A to F, no actual harm)
F0641 Level E
“Ensure each resident receives an accurate assessment.”
F0686 Level D
“Provide appropriate pressure ulcer care and prevent new ulcers from developing.”
F0755 Level D
“Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.”
F0552 Level D
“Ensure that residents are fully informed and understand their health status, care and treatments.”
F0609 Level D
“Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”
F0656 Level D
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0695 Level D
“Provide safe and appropriate respiratory care for a resident when needed.”
F0755 Level D
“Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.”
F0880 Level D
“Provide and implement an infection prevention and control program.”
Previous cycle: January 12, 2024 — 15 health citations
Inspections in this cycle: January 12, 2024 (standard health inspection); May 16, 2025 (complaint investigation); May 28, 2025 (complaint investigation).
Show 15 citations (levels A to F, no actual harm)
F0607 Level D
“Develop and implement policies and procedures to prevent abuse, neglect, and theft.”
F0692 Level D
“Provide enough food/fluids to maintain a resident's health.”
F0550 Level D
“Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.”
F0583 Level D
“Keep residents' personal and medical records private and confidential.”
F0640 Level D
“Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.”
F0641 Level D
“Ensure each resident receives an accurate assessment.”
F0658 Level D
“Ensure services provided by the nursing facility meet professional standards of quality.”
F0695 Level D
“Provide safe and appropriate respiratory care for a resident when needed.”
F0711 Level D
“Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.”
F0712 Level D
“Ensure that the resident and his/her doctor meet face-to-face at all required visits.”
F0755 Level D
“Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.”
F0756 Level D
“Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.”
F0812 Level D
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0842 Level D
“Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.”
F0880 Level D
“Provide and implement an infection prevention and control program.”
Earlier cycle: September 20, 2021 — 3 health citations
Inspections in this cycle: September 20, 2021 (standard health inspection); January 12, 2024 (complaint investigation); August 12, 2024 (complaint investigation).
Show 3 citations (levels A to F, no actual harm)
F0609 Level D
“Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”
F0657 Level D
“Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.”
F0836 Level D
“Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (14)
K0355 Level E
“Properly select, install, inspect, or maintain portable fire extinguishes.”
K0271 Level D
“Have exits that are accessible at all times.”
K0293 Level D
“Have properly located and lighted "Exit" signs.”
K0211 Level E
“Keep aisles, corridors, and exits free of obstruction in case of emergency.”
K0281 Level E
“Install proper backup exit lighting.”
K0321 Level E
“Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.”
K0347 Level E
“Properly provide smoke detection systems in areas open to corridors.”
K0363 Level E
“Install corridor and hallway doors that block smoke.”
K0761 Level E
“To conduct inspection, testing and maintenance of fire doors by qualified individuals.”
K0918 Level E
“Have generator or other power source capable of supplying service within 10 seconds.”
K0351 Level D
“Install an approved automatic sprinkler system.”
K0355 Level D
“Properly select, install, inspect, or maintain portable fire extinguishes.”
K0920 Level D
“Ensure proper usage of power strips and extension cords.”
K0521 Level D
“Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.”
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | New Jersey | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 0.77 | 0.70 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.97 | 0.94 | 0.86 |
| Nurse aide hours per resident per day | 2.05 | 2.27 | 2.35 |
| Total nurse staff hours per resident per day | 3.80 | 3.90 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 3.43 | 3.50 | 3.43 |
| RN hours per resident per day on the weekend | 0.68 | 0.50 | 0.48 |
| Nursing staff turnover (per year) | 24.1% | 39.3% | 45.3% |
| RN turnover (per year) | 31.6% | 37.2% | 42.5% |
| Administrators who left in the last year | 1.0 | 0.5 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Part of a group of 37 nursing homes: Careone.
Legal business name: Care One at Birchwood, LLC.
Owners and managers Medicare lists (7)
| Name | Role | Share | Since |
|---|---|---|---|
| Care One LLC | Direct owner | 100% | December 1, 2004 |
| Des 2009 GST Trust | Indirect owner | — | December 1, 2021 |
| Des Holding Co., Inc. | Indirect owner | 24% | December 16, 2007 |
| Des-C 2009 Grat | Indirect owner | 21% | October 26, 2009 |
| Straus, Daniel | Indirect owner | 38% | April 21, 2007 |
| Care One Management, LLC | Management company (operational or managerial control) | NOT APPLICABLE | April 1, 2007 |
| Healthbridge Management LLC | Management company (operational or managerial control) | NOT APPLICABLE | July 25, 2008 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 122 |
| Average residents per day | 104.8 |
| Takes part in | Medicare and Medicaid |
| Ownership | For profit – corporation |
| Group or chain (affiliated entity) | Careone |
| Legal business name | Care One at Birchwood, LLC |
| First approved by Medicare/Medicaid | 1971-11-01 |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 1350 Inman Avenue, Edison, NJ 08820 |
| County | Middlesex County |
| State | New Jersey |
| Phone | (908) 754‑7100 |
| CMS Certification Number | 315132 |
| Name in Medicare records | CareOne at The Highlands |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Complete Care at Woodlands0.6 mi · Plainfield, NJ · 5 of 5 stars
- Complete Care at Plainfield LLC1.0 mi · Plainfield, NJ · 5 of 5 stars
- Hartwyck at Oak Tree1.6 mi · Edison, NJ · 5 of 5 stars
- Ashbrook Care & Rehabilitation Center1.8 mi · Scotch Plains, NJ · 2 of 5 stars
- Brighton Gardens of Edison2.5 mi · Edison, NJ · 5 of 5 stars
Nearest hospital emergency rooms
- JFK University Medical Center3.3 mi · Edison, NJ · Acute Care Hospital
- Robert Wood Johnson University Hospital at Rahway5.1 mi · Rahway, NJ · Acute Care Hospital
- Mountainview Behavioral Hospital5.3 mi · Berkeley Heights, NJ · Psychiatric Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13