Quick answers
- Where is Care One at Lowell?
- 19 Varnum Street, Lowell, MA 01850, in Middlesex County, Massachusetts.
- What is the phone number of Care One at Lowell?
- (978) 454-5644, as listed by Medicare (CMS).
- What is the Medicare star rating of Care One at Lowell?
- Medicare overall rating: 4 out of 5 stars (CMS data updated 2026-10-01).
- Has Care One at Lowell been fined?
- Medicare lists no fines for Care One at Lowell.
- What did inspectors find at Care One at Lowell?
- In its last three inspection cycles (June 27, 2024 to May 14, 2026), Medicare lists 20 health citations; the most serious was level E. See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (June 27, 2024 to May 14, 2026), Care One at Lowell had 20 health citations; the most serious was level E (no actual harm, potential for more than minimal harm). Medicare lists no fines or payment denials for it in the last three years. Nurse staffing is 3.77 hours per resident per day; the Massachusetts average is 3.94 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: May 14, 2026 — 3 health citations
Inspections in this cycle: May 14, 2026 (standard health inspection).
Show 3 citations (levels A to F, no actual harm)
F0658 Level D
“Ensure services provided by the nursing facility meet professional standards of quality.”
F0760 Level D
“Ensure that residents are free from significant medication errors.”
F0842 Level D
“Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.”
Previous cycle: May 21, 2025 — 9 health citations
Inspections in this cycle: May 21, 2025 (standard health inspection).
Show 9 citations (levels A to F, no actual harm)
F0712 Level E
“Ensure that the resident and his/her doctor meet face-to-face at all required visits.”
F0842 Level E
“Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.”
F0584 Level D
“Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.”
F0637 Level D
“Assess the resident when there is a significant change in condition”
F0693 Level D
“Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.”
F0695 Level D
“Provide safe and appropriate respiratory care for a resident when needed.”
F0759 Level D
“Ensure medication error rates are not 5 percent or greater.”
F0779 Level D
“Keep signed and dated reports of x-rays and other diagnostic services in the residents record.”
F0628 Level C
“Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.”
Earlier cycle: June 27, 2024 — 8 health citations
Inspections in this cycle: June 27, 2024 (standard health inspection); July 9, 2024 (complaint investigation).
Show 8 citations (levels A to F, no actual harm)
F0607 Level D
“Develop and implement policies and procedures to prevent abuse, neglect, and theft.”
F0604 Level D
“Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.”
F0656 Level D
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0658 Level D
“Ensure services provided by the nursing facility meet professional standards of quality.”
F0699 Level D
“Provide care or services that was trauma informed and/or culturally competent.”
F0790 Level D
“Provide routine and 24-hour emergency dental care for each resident.”
F0880 Level D
“Provide and implement an infection prevention and control program.”
F0641 Level B
“Ensure each resident receives an accurate assessment.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (20)
K0353 Level F
“Inspect, test, and maintain automatic sprinkler systems.”
K0291 Level D
“Install emergency lighting that can last at least 1 1/2 hours.”
K0321 Level D
“Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.”
K0363 Level D
“Install corridor and hallway doors that block smoke.”
K0222 Level F
“Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.”
K0311 Level F
“Have an enclosure around a vertical opening shaft.”
K0324 Level F
“Provide properly protected cooking facilities.”
K0353 Level F
“Inspect, test, and maintain automatic sprinkler systems.”
K0372 Level F
“Ensure smoke barriers are constructed to a 1 hour fire resistance rating.”
K0911 Level F
“Meet requirements for the installation and maintenance of electrical systems.”
K0914 Level F
“Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.”
K0918 Level F
“Have generator or other power source capable of supplying service within 10 seconds.”
K0293 Level E
“Have properly located and lighted "Exit" signs.”
K0531 Level E
“Have elevators that firefighters can control in the event of a fire.”
K0920 Level E
“Ensure proper usage of power strips and extension cords.”
K0211 Level E
“Keep aisles, corridors, and exits free of obstruction in case of emergency.”
K0531 Level E
“Have elevators that firefighters can control in the event of a fire.”
K0918 Level E
“Have generator or other power source capable of supplying service within 10 seconds.”
K0345 Level D
“Have approved installation, maintenance and testing program for fire alarm systems.”
K0372 Level D
“Ensure smoke barriers are constructed to a 1 hour fire resistance rating.”
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | Massachusetts | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 0.27 | 0.66 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 1.18 | 0.97 | 0.86 |
| Nurse aide hours per resident per day | 2.32 | 2.31 | 2.35 |
| Total nurse staff hours per resident per day | 3.77 | 3.94 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 3.36 | 3.52 | 3.43 |
| RN hours per resident per day on the weekend | 0.13 | 0.46 | 0.48 |
| Nursing staff turnover (per year) | 20.7% | 37.6% | 45.3% |
| RN turnover (per year) | 12.5% | 42.7% | 42.5% |
| Administrators who left in the last year | 0.0 | 0.4 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Part of a group of 37 nursing homes: Careone.
Legal business name: 19 Varnum Street Operating Company, LLC.
Owners and managers Medicare lists (5)
| Name | Role | Share | Since |
|---|---|---|---|
| Thci of Massachusetts, LLC | Direct owner | — | July 1, 2003 |
| Care Realty, LLC | Indirect owner | — | April 30, 2002 |
| Des-I 2016 Grat | Indirect owner | — | December 1, 2021 |
| Straus, Daniel | Indirect owner | — | July 1, 2003 |
| Healthbridge Management LLC | Management company (operational or managerial control) | NOT APPLICABLE | July 1, 2003 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 160 |
| Average residents per day | 153.5 |
| Takes part in | Medicare and Medicaid |
| Ownership | For profit – limited liability company |
| Group or chain (affiliated entity) | Careone |
| Legal business name | 19 Varnum Street Operating Company, LLC |
| First approved by Medicare/Medicaid | 1974-12-01 |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 19 Varnum Street, Lowell, MA 01850 |
| County | Middlesex County |
| State | Massachusetts |
| Phone | (978) 454‑5644 |
| CMS Certification Number | 225224 |
| Name in Medicare records | CARE ONE AT LOWELL |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Vantage at Lowell LLC1.6 mi · Lowell, MA · 2 of 5 stars
- Regalcare at Lowell2.0 mi · Lowell, MA · 1 of 5 stars
- Fairhaven Healthcare Center2.4 mi · Lowell, MA · 2 of 5 stars
- D'Youville Senior Care3.3 mi · Lowell, MA · 1 of 5 stars
- Northwood Rehabilitation & Health Care Center3.4 mi · Lowell, MA · 1 of 5 stars
Nearest hospital emergency rooms
- Lowell General Hospital2.2 mi · Lowell, MA · Acute Care Hospital
- Holy Family Hospital8.6 mi · Methuen, MA · Acute Care Hospital
- Merrimack Health Lawrence Hospital8.7 mi · Lawrence, MA · Acute Care Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13