Quick answers
- Where is Care One at Brookline?
- 99 Park Street, Brookline, MA 02146, in Norfolk County, Massachusetts.
- What is the phone number of Care One at Brookline?
- (617) 901-8365, as listed by Medicare (CMS).
- What is the Medicare star rating of Care One at Brookline?
- Medicare overall rating: 2 out of 5 stars (CMS data updated 2026-10-01).
- Has Care One at Brookline been fined?
- Medicare lists no fines for Care One at Brookline.
- What did inspectors find at Care One at Brookline?
- In its last three inspection cycles (November 22, 2023 to December 18, 2025), Medicare lists 33 health citations; the most serious was level E. See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (November 22, 2023 to December 18, 2025), Care One at Brookline had 33 health citations; the most serious was level E (no actual harm, potential for more than minimal harm). Medicare lists no fines or payment denials for it in the last three years. Nurse staffing is 3.86 hours per resident per day; the Massachusetts average is 3.94 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: December 18, 2025 — 7 health citations
Inspections in this cycle: December 18, 2025 (standard health inspection).
Show 7 citations (levels A to F, no actual harm)
F0550 Level E
“Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.”
F0695 Level E
“Provide safe and appropriate respiratory care for a resident when needed.”
F0761 Level E
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
F0584 Level D
“Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.”
F0656 Level D
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0698 Level D
“Provide safe, appropriate dialysis care/services for a resident who requires such services.”
F0842 Level D
“Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.”
Previous cycle: November 21, 2024 — 17 health citations
Inspections in this cycle: November 21, 2024 (standard health inspection).
Show 17 citations (levels A to F, no actual harm)
F0565 Level E
“Honor the resident's right to organize and participate in resident/family groups in the facility.”
F0583 Level E
“Keep residents' personal and medical records private and confidential.”
F0658 Level E
“Ensure services provided by the nursing facility meet professional standards of quality.”
F0759 Level E
“Ensure medication error rates are not 5 percent or greater.”
F0761 Level E
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
F0842 Level E
“Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.”
F0554 Level D
“Allow residents to self-administer drugs if determined clinically appropriate.”
F0655 Level D
“Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted”
F0656 Level D
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0657 Level D
“Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.”
F0677 Level D
“Provide care and assistance to perform activities of daily living for any resident who is unable.”
F0679 Level D
“Provide activities to meet all resident's needs.”
F0695 Level D
“Provide safe and appropriate respiratory care for a resident when needed.”
F0697 Level D
“Provide safe, appropriate pain management for a resident who requires such services.”
F0699 Level D
“Provide care or services that was trauma informed and/or culturally competent.”
F0756 Level D
“Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.”
F0880 Level D
“Provide and implement an infection prevention and control program.”
Earlier cycle: November 22, 2023 — 9 health citations
Inspections in this cycle: November 22, 2023 (standard health inspection).
Show 9 citations (levels A to F, no actual harm)
F0658 Level D
“Ensure services provided by the nursing facility meet professional standards of quality.”
F0677 Level D
“Provide care and assistance to perform activities of daily living for any resident who is unable.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0685 Level D
“Assist a resident in gaining access to vision and hearing services.”
F0694 Level D
“Provide for the safe, appropriate administration of IV fluids for a resident when needed.”
F0755 Level D
“Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.”
F0790 Level D
“Provide routine and 24-hour emergency dental care for each resident.”
F0842 Level D
“Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.”
F0732 Level C
“Post nurse staffing information every day.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (7)
E0006 Level F
“Conduct risk assessment and an All-Hazards approach.”
K0324 Level F
“Provide properly protected cooking facilities.”
K0353 Level F
“Inspect, test, and maintain automatic sprinkler systems.”
K0363 Level F
“Install corridor and hallway doors that block smoke.”
K0531 Level F
“Have elevators that firefighters can control in the event of a fire.”
K0541 Level F
“Install properly constructed and protected linen or trash chutes.”
K0321 Level D
“Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.”
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | Massachusetts | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 0.63 | 0.66 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 1.08 | 0.97 | 0.86 |
| Nurse aide hours per resident per day | 2.15 | 2.31 | 2.35 |
| Total nurse staff hours per resident per day | 3.86 | 3.94 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 3.58 | 3.52 | 3.43 |
| RN hours per resident per day on the weekend | 0.47 | 0.46 | 0.48 |
| Nursing staff turnover (per year) | 33.8% | 37.6% | 45.3% |
| RN turnover (per year) | 60.0% | 42.7% | 42.5% |
| Administrators who left in the last year | 4.0 | 0.4 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Part of a group of 37 nursing homes: Careone.
Legal business name: Park, Marion and Vernon Streets Operating Company LLC.
Owners and managers Medicare lists (5)
| Name | Role | Share | Since |
|---|---|---|---|
| Thci of Massachusetts, LLC | Direct owner | — | July 1, 2003 |
| Care Realty, LLC | Indirect owner | — | April 30, 2002 |
| Des-I 2016 Grat | Indirect owner | — | December 1, 2021 |
| Straus, Daniel | Indirect owner | — | January 13, 2003 |
| Healthbridge Management LLC | Management company (operational or managerial control) | NOT APPLICABLE | January 13, 2003 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 120 |
| Average residents per day | 92.4 |
| Takes part in | Medicare and Medicaid |
| Ownership | For profit – corporation |
| Group or chain (affiliated entity) | Careone |
| Legal business name | Park, Marion and Vernon Streets Operating Company LLC |
| First approved by Medicare/Medicaid | 1990-07-01 |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 99 Park Street, Brookline, MA 02146 |
| County | Norfolk County |
| State | Massachusetts |
| Phone | (617) 901‑8365 |
| CMS Certification Number | 225509 |
| Name in Medicare records | CARE ONE AT BROOKLINE |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Brighton Post Acute Care0.8 mi · Brighton, MA · 3 of 5 stars
- Sherrill House1.1 mi · Boston, MA · 3 of 5 stars
- The Benjamin Healthcare Center1.3 mi · Boston, MA · 2 of 5 stars
- Spaulding Nursing and Therapy Center - Brighton1.4 mi · Boston, MA · 5 of 5 stars
- Armenian Nursing & Rehabilitation Center2.2 mi · Boston, MA · 4 of 5 stars
Nearest hospital emergency rooms
- Beth Israel Deaconess Medical Center0.9 mi · Boston, MA · Acute Care Hospital
- Boston Children's Hospital0.9 mi · Boston, MA · Children's Hospital
- Brigham and Women's Hospital1.0 mi · Boston, MA · Acute Care Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13