Quick answers
- Where is Buckner Westminster Place?
- 2201 Horseshoe Ln, Longview, TX 75605, in Gregg County, Texas.
- What is the phone number of Buckner Westminster Place?
- (903) 234-0000, as listed by Medicare (CMS).
- What is the Medicare star rating of Buckner Westminster Place?
- Medicare overall rating: 4 out of 5 stars (CMS data updated 2026-10-01).
- Has Buckner Westminster Place been fined?
- Medicare lists 2 fines totaling $29,716.
- What did inspectors find at Buckner Westminster Place?
- In its last three inspection cycles (May 9, 2024 to July 15, 2026), Medicare lists 17 health citations; the most serious was level K. 4 were level G or higher (actual harm or immediate jeopardy). See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (May 9, 2024 to July 15, 2026), Buckner Westminster Place had 17 health citations; the most serious was level K (immediate jeopardy to resident health or safety). 4 of them were level G or higher (actual harm or immediate jeopardy). It was fined $29,716 in total (2 fines, the latest on March 11, 2025). Nurse staffing is 6.15 hours per resident per day; the Texas average is 3.42 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: July 15, 2026 — 5 health citations
Inspections in this cycle: July 15, 2026 (standard health inspection).
Show 5 citations (levels A to F, no actual harm)
F0812 Level E
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0605 Level D
“Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.”
F0695 Level D
“Provide safe and appropriate respiratory care for a resident when needed.”
F0761 Level D
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
F0880 Level D
“Provide and implement an infection prevention and control program.”
Previous cycle: June 4, 2025 — 6 health citations
Inspections in this cycle: March 11, 2025 (complaint investigation); June 4, 2025 (standard health inspection).
F0580 Level H
“Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.”
actual harm to residents; pattern (some residents) · Resident Rights Deficiencies
F0684 Level H
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
actual harm to residents; pattern (some residents) · Quality of Life and Care Deficiencies
Show 4 less serious citations (levels A to F)
F0801 Level E
“Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.”
F0656 Level D
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0940 Level D
“Develop, implement, and/or maintain an effective training program for all new and existing staff members.”
F0943 Level D
“Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.”
Earlier cycle: May 15, 2024 — 6 health citations
Inspections in this cycle: May 9, 2024 (complaint investigation); May 15, 2024 (standard health inspection).
F0755 Level K
“Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.”
immediate jeopardy to resident health or safety; pattern (some residents) · Pharmacy Service Deficiencies
F0760 Level K
“Ensure that residents are free from significant medication errors.”
immediate jeopardy to resident health or safety; pattern (some residents) · Pharmacy Service Deficiencies
Show 4 less serious citations (levels A to F)
F0584 Level E
“Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.”
F0812 Level E
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0558 Level D
“Reasonably accommodate the needs and preferences of each resident.”
F0880 Level D
“Provide and implement an infection prevention and control program.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (6)
K0345 Level F
“Have approved installation, maintenance and testing program for fire alarm systems.”
K0372 Level F
“Ensure smoke barriers are constructed to a 1 hour fire resistance rating.”
K0363 Level E
“Install corridor and hallway doors that block smoke.”
K0344 Level E
“Have an alternate power supply for its alarm system.”
K0372 Level E
“Ensure smoke barriers are constructed to a 1 hour fire resistance rating.”
K0321 Level D
“Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.”
Fines and payment denials
Total fines over about the last three years: $29,716 (2 fines). A payment denial means Medicare stopped paying for new admissions for a time.
| Date | Penalty | Amount or length |
|---|---|---|
| March 11, 2025 | Fine | $10,280 |
| May 9, 2024 | Fine | $19,436 |
Source: Medicare (CMS) Penalties file, data updated October 1, 2026.
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | Texas | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 0.76 | 0.44 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 1.36 | 0.94 | 0.86 |
| Nurse aide hours per resident per day | 4.04 | 2.03 | 2.35 |
| Total nurse staff hours per resident per day | 6.15 | 3.42 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 5.96 | 2.99 | 3.43 |
| RN hours per resident per day on the weekend | 0.58 | 0.35 | 0.48 |
| Nursing staff turnover (per year) | 34.6% | 50.8% | 45.3% |
| Administrators who left in the last year | 0.0 | 0.6 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 20 |
| Average residents per day | 17.6 |
| Takes part in | Medicare |
| Ownership | Non-profit – corporation |
| Legal business name | Buckner Retirement Services Inc |
| First approved by Medicare/Medicaid | 2008-01-22 |
| Part of a continuing care retirement community | Yes |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 2201 Horseshoe Ln, Longview, TX 75605 |
| County | Gregg County |
| State | Texas |
| Phone | (903) 234‑0000 |
| CMS Certification Number | 676167 |
| Name in Medicare records | BUCKNER WESTMINSTER PLACE |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Heritage at Longview Healthcare Center0.5 mi · Longview, TX · 2 of 5 stars
- The Oaks at Longview0.5 mi · Longview, TX · 3 of 5 stars
- Avir at Longview0.6 mi · Longview, TX · 1 of 5 stars
- Longview Hill Nursing and Rehabilitation Center1.0 mi · Longview, TX · 1 of 5 stars
- Treviso Transitional Care2.0 mi · Longview, TX · 1 of 5 stars
Nearest hospital emergency rooms
- Longview Regional Medical Center1.2 mi · Longview, TX · Acute Care Hospital
- CHRISTUS Good Shepherd Medical Center2.5 mi · Longview, TX · Acute Care Hospital
- UT Health East Texas Henderson Hospital26 mi · Henderson, TX · Acute Care Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13