Quick answers
- Where is The British Home?
- 8700 West 31st Street, Brookfield, IL 60513, in Cook County, Illinois.
- What is the phone number of The British Home?
- (708) 485-0135, as listed by Medicare (CMS).
- What is the Medicare star rating of The British Home?
- Medicare overall rating: 4 out of 5 stars (CMS data updated 2026-10-01).
- Has The British Home been fined?
- Medicare lists no fines for The British Home.
- What did inspectors find at The British Home?
- In its last three inspection cycles (March 15, 2024 to May 14, 2026), Medicare lists 28 health citations; the most serious was level F. See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (March 15, 2024 to May 14, 2026), The British Home had 28 health citations; the most serious was level F (no actual harm, potential for more than minimal harm). Medicare lists no fines or payment denials for it in the last three years. Nurse staffing is 4.89 hours per resident per day; the Illinois average is 3.47 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: May 14, 2026 — 18 health citations
Inspections in this cycle: May 14, 2026 (standard health inspection).
Show 18 citations (levels A to F, no actual harm)
F0692 Level F
“Provide enough food/fluids to maintain a resident's health.”
F0803 Level F
“Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.”
F0812 Level F
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0838 Level F
“Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.”
F0923 Level F
“Have enough outside ventilation via a window or mechanical ventilation, or both.”
F0558 Level E
“Reasonably accommodate the needs and preferences of each resident.”
F0761 Level E
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
F0578 Level D
“Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.”
F0644 Level D
“Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.”
F0677 Level D
“Provide care and assistance to perform activities of daily living for any resident who is unable.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0686 Level D
“Provide appropriate pressure ulcer care and prevent new ulcers from developing.”
F0693 Level D
“Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.”
F0695 Level D
“Provide safe and appropriate respiratory care for a resident when needed.”
F0698 Level D
“Provide safe, appropriate dialysis care/services for a resident who requires such services.”
F0755 Level D
“Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.”
F0760 Level D
“Ensure that residents are free from significant medication errors.”
F0908 Level D
“Keep all essential equipment working safely.”
Previous cycle: February 27, 2025 — 5 health citations
Inspections in this cycle: February 27, 2025 (standard health inspection).
Show 5 citations (levels A to F, no actual harm)
F0607 Level F
“Develop and implement policies and procedures to prevent abuse, neglect, and theft.”
F0812 Level F
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0759 Level D
“Ensure medication error rates are not 5 percent or greater.”
Earlier cycle: March 15, 2024 — 5 health citations
Inspections in this cycle: March 15, 2024 (standard health inspection).
Show 5 citations (levels A to F, no actual harm)
F0761 Level F
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
F0640 Level E
“Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.”
F0550 Level D
“Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.”
F0695 Level D
“Provide safe and appropriate respiratory care for a resident when needed.”
F0880 Level D
“Provide and implement an infection prevention and control program.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (21)
K0353 Level F
“Inspect, test, and maintain automatic sprinkler systems.”
K0711 Level F
“Provide a written emergency evacuation plan.”
K0271 Level E
“Have exits that are accessible at all times.”
K0363 Level E
“Install corridor and hallway doors that block smoke.”
K0351 Level D
“Install an approved automatic sprinkler system.”
K0712 Level C
“Have simulated fire drills held at unexpected times.”
E0037 Level F
“Establish staff and initial training requirements.”
K0712 Level F
“Have simulated fire drills held at unexpected times.”
K0293 Level E
“Have properly located and lighted "Exit" signs.”
E0015 Level F
“Address subsistence needs for staff and patients.”
E0036 Level F
“Establish emergency prep training and testing.”
K0353 Level F
“Inspect, test, and maintain automatic sprinkler systems.”
K0711 Level F
“Provide a written emergency evacuation plan.”
K0741 Level F
“Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.”
K0761 Level F
“To conduct inspection, testing and maintenance of fire doors by qualified individuals.”
K0915 Level F
“Have proper power supply for life support equipment.”
K0919 Level F
“Meet requirements for the use of electrical equipment.”
K0223 Level E
“Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.”
K0311 Level E
“Have an enclosure around a vertical opening shaft.”
K0521 Level E
“Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.”
K0923 Level E
“Have proper medical gas storage and administration areas.”
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | Illinois | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 1.37 | 0.71 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.73 | 0.64 | 0.86 |
| Nurse aide hours per resident per day | 2.79 | 2.12 | 2.35 |
| Total nurse staff hours per resident per day | 4.89 | 3.47 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 4.39 | 3.08 | 3.43 |
| RN hours per resident per day on the weekend | 1.17 | 0.55 | 0.48 |
| Nursing staff turnover (per year) | 44.9% | 43.7% | 45.3% |
| RN turnover (per year) | 36.4% | 41.5% | 42.5% |
| Administrators who left in the last year | 0.0 | 0.5 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Legal business name: British Home for Retired Men and Women.
Owners and managers Medicare lists (1)
| Name | Role | Share | Since |
|---|---|---|---|
| British Home Life Services Corporation | Direct owner | 100% | April 5, 2011 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 72 |
| Average residents per day | 39.5 |
| Takes part in | Medicare |
| Ownership | Non-profit – corporation |
| Legal business name | British Home for Retired Men and Women |
| First approved by Medicare/Medicaid | 1995-03-16 |
| Part of a continuing care retirement community | Yes |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 8700 West 31st Street, Brookfield, IL 60513 |
| County | Cook County |
| State | Illinois |
| Phone | (708) 485‑0135 |
| CMS Certification Number | 145827 |
| Name in Medicare records | BRITISH HOME, THE |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- The Grove of Lagrange Park1.8 mi · La Grange Park, IL · 3 of 5 stars
- Plymouth Place1.8 mi · La Grange Park, IL · 5 of 5 stars
- Nexus at Berwyn2.0 mi · Berwyn, IL · 1 of 5 stars
- Aperion Care Forest Park2.2 mi · Forest Park, IL · 1 of 5 stars
- Meadowbrook Manor - Lagrange2.3 mi · La Grange, IL · 2 of 5 stars
Nearest hospital emergency rooms
- Hines VA Medical Center1.6 mi · Hines, IL · Federal/VA Acute Care Hospital
- Loyola University Medical Center2.1 mi · Maywood, IL · Acute Care Hospital
- MacNeal Hospital2.4 mi · Berwyn, IL · Acute Care Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13