Quick answers
- Where is Boulder Park Terrace?
- 14676 West Upright, Charlevoix, MI 49720, in Charlevoix County, Michigan.
- What is the phone number of Boulder Park Terrace?
- (231) 547-1005, as listed by Medicare (CMS).
- What is the Medicare star rating of Boulder Park Terrace?
- Medicare overall rating: 1 out of 5 stars (CMS data updated 2026-10-01).
- Has Boulder Park Terrace been fined?
- Medicare lists no fines for Boulder Park Terrace, but 2 payment denials.
- What did inspectors find at Boulder Park Terrace?
- In its last three inspection cycles (February 1, 2024 to July 9, 2026), Medicare lists 65 health citations; the most serious was level G. 9 were level G or higher (actual harm or immediate jeopardy). See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (February 1, 2024 to July 9, 2026), Boulder Park Terrace had 65 health citations; the most serious was level G (actual harm to residents). 9 of them were level G or higher (actual harm or immediate jeopardy). It had 2 Medicare payment denials (the latest began November 21, 2025) and no fines.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: July 9, 2026 — 22 health citations
Inspections in this cycle: November 21, 2025 (complaint investigation); March 25, 2026 (complaint investigation); July 9, 2026 (complaint investigation); July 9, 2026 (standard health inspection).
F0686 Level G
“Provide appropriate pressure ulcer care and prevent new ulcers from developing.”
actual harm to residents; isolated (a few residents) · Quality of Life and Care Deficiencies
F0692 Level G
“Provide enough food/fluids to maintain a resident's health.”
actual harm to residents; isolated (a few residents) · Quality of Life and Care Deficiencies
F0600 Level G
“Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.”
actual harm to residents; isolated (a few residents) · Freedom from Abuse, Neglect, and Exploitation Deficiencies
F0602 Level G
“Protect each resident from the wrongful use of the resident's belongings or money.”
actual harm to residents; isolated (a few residents) · Freedom from Abuse, Neglect, and Exploitation Deficiencies
F0686 Level G
“Provide appropriate pressure ulcer care and prevent new ulcers from developing.”
actual harm to residents; isolated (a few residents) · Quality of Life and Care Deficiencies
F0697 Level G
“Provide safe, appropriate pain management for a resident who requires such services.”
actual harm to residents; isolated (a few residents) · Quality of Life and Care Deficiencies
Show 16 less serious citations (levels A to F)
F0725 Level F
“Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.”
F0812 Level F
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0921 Level F
“Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.”
F0725 Level F
“Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.”
F0838 Level F
“Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.”
F0677 Level E
“Provide care and assistance to perform activities of daily living for any resident who is unable.”
F0684 Level E
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0583 Level D
“Keep residents' personal and medical records private and confidential.”
F0609 Level D
“Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”
F0610 Level D
“Respond appropriately to all alleged violations.”
F0628 Level D
“Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0690 Level D
“Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.”
F0880 Level D
“Provide and implement an infection prevention and control program.”
F0691 Level D
“Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
Previous cycle: June 5, 2025 — 29 health citations
Inspections in this cycle: November 13, 2024 (complaint investigation); March 13, 2025 (complaint investigation); June 5, 2025 (complaint investigation); June 5, 2025 (standard health inspection); July 17, 2025 (complaint investigation); August 14, 2025 (complaint investigation).
Show 29 citations (levels A to F, no actual harm)
F0865 Level F
“Have a plan that describes the process for conducting QAPI and QAA activities.”
F0725 Level F
“Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.”
F0582 Level E
“Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.”
F0628 Level E
“Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.”
F0725 Level E
“Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.”
F0761 Level E
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
F0580 Level D
“Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.”
F0628 Level D
“Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0635 Level D
“Provide doctor's orders for the resident's immediate care at the time the resident was admitted.”
F0552 Level D
“Ensure that residents are fully informed and understand their health status, care and treatments.”
F0584 Level D
“Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.”
F0600 Level D
“Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.”
F0605 Level D
“Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.”
F0609 Level D
“Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”
F0610 Level D
“Respond appropriately to all alleged violations.”
F0638 Level D
“Assure that each resident’s assessment is updated at least once every 3 months.”
F0645 Level D
“PASARR screening for Mental disorders or Intellectual Disabilities”
F0655 Level D
“Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted”
F0656 Level D
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0657 Level D
“Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.”
F0740 Level D
“Ensure each resident must receive and the facility must provide necessary behavioral health care and services.”
F0756 Level D
“Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.”
F0757 Level D
“Ensure each resident’s drug regimen must be free from unnecessary drugs.”
F0806 Level D
“Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.”
F0585 Level D
“Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.”
F0609 Level D
“Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”
F0610 Level D
“Respond appropriately to all alleged violations.”
F0732 Level C
“Post nurse staffing information every day.”
Earlier cycle: May 15, 2024 — 14 health citations
Inspections in this cycle: February 1, 2024 (complaint investigation); May 15, 2024 (complaint investigation); May 15, 2024 (standard health inspection); June 20, 2024 (complaint investigation).
F0689 Level G
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
actual harm to residents; isolated (a few residents) · Quality of Life and Care Deficiencies
F0689 Level G
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
actual harm to residents; isolated (a few residents) · Quality of Life and Care Deficiencies
F0711 Level G
“Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.”
actual harm to residents; isolated (a few residents) · Nursing and Physician Services Deficiencies
Show 11 less serious citations (levels A to F)
F0868 Level F
“Have the Quality Assessment and Assurance group have the required members and meet at least quarterly”
F0572 Level E
“Give residents a notice of rights, rules, services and charges.”
F0725 Level E
“Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.”
F0550 Level D
“Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.”
F0554 Level D
“Allow residents to self-administer drugs if determined clinically appropriate.”
F0656 Level D
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0657 Level D
“Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.”
F0686 Level D
“Provide appropriate pressure ulcer care and prevent new ulcers from developing.”
F0690 Level D
“Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.”
F0756 Level D
“Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.”
F0791 Level D
“Provide or obtain dental services for each resident.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (29)
E0039 Level F
“Conduct testing and exercise requirements.”
K0291 Level F
“Install emergency lighting that can last at least 1 1/2 hours.”
K0321 Level F
“Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.”
K0324 Level F
“Provide properly protected cooking facilities.”
K0345 Level F
“Have approved installation, maintenance and testing program for fire alarm systems.”
K0353 Level F
“Inspect, test, and maintain automatic sprinkler systems.”
K0712 Level F
“Have simulated fire drills held at unexpected times.”
K0351 Level D
“Install an approved automatic sprinkler system.”
K0511 Level D
“Have properly installed electrical wiring and gas equipment.”
E0004 Level F
“Develop and maintain an Emergency Preparedness Program (EP).”
E0015 Level F
“Address subsistence needs for staff and patients.”
E0039 Level F
“Conduct testing and exercise requirements.”
K0324 Level F
“Provide properly protected cooking facilities.”
K0345 Level F
“Have approved installation, maintenance and testing program for fire alarm systems.”
K0712 Level F
“Have simulated fire drills held at unexpected times.”
K0761 Level F
“To conduct inspection, testing and maintenance of fire doors by qualified individuals.”
K0918 Level F
“Have generator or other power source capable of supplying service within 10 seconds.”
K0920 Level F
“Ensure proper usage of power strips and extension cords.”
K0232 Level E
“Have corridors or aisles that are unobstructed and are at least 8 feet in width.”
K0321 Level E
“Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.”
K0372 Level E
“Ensure smoke barriers are constructed to a 1 hour fire resistance rating.”
K0511 Level E
“Have properly installed electrical wiring and gas equipment.”
E0029 Level F
“Develop a communication plan.”
K0345 Level F
“Have approved installation, maintenance and testing program for fire alarm systems.”
K0521 Level F
“Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.”
K0222 Level E
“Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.”
K0293 Level E
“Have properly located and lighted "Exit" signs.”
K0374 Level E
“Install smoke barrier doors that can resist smoke for at least 20 minutes.”
K0920 Level E
“Ensure proper usage of power strips and extension cords.”
Fines and payment denials
Total fines over about the last three years: $0 (0 fines). A payment denial means Medicare stopped paying for new admissions for a time.
| Date | Penalty | Amount or length |
|---|---|---|
| November 21, 2025 | Payment denial | from December 24, 2025, 44 days |
| June 5, 2025 | Payment denial | from September 5, 2025, 7 days |
Source: Medicare (CMS) Penalties file, data updated October 1, 2026.
Owners and operator
Legal business name: Charlevoix Nursing Home Corporation.
Owners and managers Medicare lists (3)
| Name | Role | Share | Since |
|---|---|---|---|
| McLaren Northern Michigan | Direct owner | 75% | January 1, 2013 |
| Munson Healthcare Charlevoix Hospital | Direct owner | 25% | June 10, 1992 |
| McLaren Health Care Corporation | Indirect owner | NOT APPLICABLE | January 1, 2013 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 72 |
| Average residents per day | 47.4 |
| Takes part in | Medicare and Medicaid |
| Ownership | Non-profit – corporation |
| Legal business name | Charlevoix Nursing Home Corporation |
| First approved by Medicare/Medicaid | 1992-08-14 |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 14676 West Upright, Charlevoix, MI 49720 |
| County | Charlevoix County |
| State | Michigan |
| Phone | (231) 547‑1005 |
| CMS Certification Number | 235526 |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Grandvue Medical Care Facility11 mi · East Jordan, MI · 3 of 5 stars
- The Villa at the Bay15 mi · Petoskey, MI · 2 of 5 stars
- Bay Bluffs-Emmet County Medical Care Facility17 mi · Harbor Springs, MI · 4 of 5 stars
- Meadow Brook Medical Care Facility27 mi · Bellaire, MI · 2 of 5 stars
- Medilodge of Leelanau30 mi · Suttons Bay, MI · 4 of 5 stars
Nearest hospital emergency rooms
- Charlevoix Area Hospital2.7 mi · Charlevoix, MI · Critical Access Hospital
- McLaren Northern Michigan15 mi · Petoskey, MI · Acute Care Hospital
- Munson Healthcare Otsego Memorial Hospital35 mi · Gaylord, MI · Acute Care Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13