Quick answers
- Where is Bentley Care Center?
- 875 Retreat Drive, Naples, FL 34110, in Collier County, Florida.
- What is the phone number of Bentley Care Center?
- (239) 431-2100, as listed by Medicare (CMS).
- What is the Medicare star rating of Bentley Care Center?
- Medicare overall rating: 3 out of 5 stars (CMS data updated 2026-10-01).
- Has Bentley Care Center been fined?
- Medicare lists no fines for Bentley Care Center.
- What did inspectors find at Bentley Care Center?
- In its last three inspection cycles (July 29, 2021 to November 21, 2024), Medicare lists 17 health citations; the most serious was level F. See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (July 29, 2021 to November 21, 2024), Bentley Care Center had 17 health citations; the most serious was level F (no actual harm, potential for more than minimal harm). Medicare lists no fines or payment denials for it in the last three years. Nurse staffing is 8.10 hours per resident per day; the Florida average is 3.86 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: November 21, 2024 — 15 health citations
Inspections in this cycle: November 21, 2024 (standard health inspection).
Show 15 citations (levels A to F, no actual harm)
F0802 Level F
“Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.”
F0812 Level F
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0814 Level F
“Dispose of garbage and refuse properly.”
F0835 Level F
“Administer the facility in a manner that enables it to use its resources effectively and efficiently.”
F0583 Level E
“Keep residents' personal and medical records private and confidential.”
F0550 Level D
“Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.”
F0658 Level D
“Ensure services provided by the nursing facility meet professional standards of quality.”
F0676 Level D
“Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.”
F0692 Level D
“Provide enough food/fluids to maintain a resident's health.”
F0755 Level D
“Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.”
F0758 Level D
“Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.”
F0808 Level D
“Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.”
F0842 Level D
“Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.”
F0880 Level D
“Provide and implement an infection prevention and control program.”
F0919 Level D
“Make sure that a working call system is available in each resident's bathroom and bathing area.”
Previous cycle: March 2, 2023 — 2 health citations
Inspections in this cycle: March 2, 2023 (standard health inspection).
Show 2 citations (levels A to F, no actual harm)
F0677 Level D
“Provide care and assistance to perform activities of daily living for any resident who is unable.”
F0686 Level D
“Provide appropriate pressure ulcer care and prevent new ulcers from developing.”
Earlier cycle: July 29, 2021 — no health citations
Inspections in this cycle: July 29, 2021 (standard health inspection).
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (6)
K0345 Level F
“Have approved installation, maintenance and testing program for fire alarm systems.”
K0355 Level F
“Properly select, install, inspect, or maintain portable fire extinguishes.”
K0918 Level F
“Have generator or other power source capable of supplying service within 10 seconds.”
K0920 Level E
“Ensure proper usage of power strips and extension cords.”
K0271 Level D
“Have exits that are accessible at all times.”
K0918 Level F
“Have generator or other power source capable of supplying service within 10 seconds.”
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | Florida | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 2.26 | 0.73 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 1.06 | 0.80 | 0.86 |
| Nurse aide hours per resident per day | 4.78 | 2.33 | 2.35 |
| Total nurse staff hours per resident per day | 8.10 | 3.86 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 7.32 | 3.51 | 3.43 |
| RN hours per resident per day on the weekend | 1.68 | 0.53 | 0.48 |
| Nursing staff turnover (per year) | 26.4% | 41.5% | 45.3% |
| RN turnover (per year) | 39.5% | 46.1% | 42.5% |
| Administrators who left in the last year | 1.0 | 0.6 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Part of a group of 10 nursing homes: VI Living.
Legal business name: Cc-Naples Inc.
Owners and managers Medicare lists (12)
| Name | Role | Share | Since |
|---|---|---|---|
| CC Development Group LLC | Direct owner | 100% | December 11, 1990 |
| Margot and Tom Pritzker Foundation | Indirect owner | 10% | May 22, 2025 |
| P. G. - Daniel Trust | Indirect owner | 5% | January 1, 2012 |
| P. G. - Don #3 Trust | Indirect owner | 5% | January 1, 2012 |
| P. G. - Jim Trust | Indirect owner | 5% | January 1, 2012 |
| P. G. - Johnny Trust | Indirect owner | 5% | January 1, 2012 |
| P. G. - Karen Trust | Indirect owner | 9% | January 1, 2012 |
| P. G. - Linda Trust | Indirect owner | 5% | January 1, 2012 |
| P. G. - Nicholas Trust | Indirect owner | 6% | January 1, 2012 |
| P. G. - Tony Trust | Indirect owner | 5% | January 1, 2012 |
| Pritzker Pucker Family Foundation No. 2 | Indirect owner | 9% | May 22, 2025 |
| Classic Residence Management Limited Partnership | Management company (operational or managerial control) | NOT APPLICABLE | December 11, 1990 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 84 |
| Average residents per day | 75.1 |
| Takes part in | Medicare |
| Ownership | For profit – corporation |
| Group or chain (affiliated entity) | VI Living |
| Legal business name | Cc-Naples Inc |
| First approved by Medicare/Medicaid | 2004-12-02 |
| Part of a continuing care retirement community | Yes |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 875 Retreat Drive, Naples, FL 34110 |
| County | Collier County |
| State | Florida |
| Phone | (239) 431‑2100 |
| CMS Certification Number | 106062 |
| Name in Medicare records | BENTLEY CARE CENTER |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Solaris Healthcare Imperial1.2 mi · Naples, FL · 3 of 5 stars
- Solaris Senior Living North Naples2.9 mi · Naples, FL · 3 of 5 stars
- Renaissance at the Terraces3.3 mi · Bonita Springs, FL · 5 of 5 stars
- Adviniacare at Naples5.1 mi · Naples, FL · 2 of 5 stars
- Premier Place at the Glenview6.1 mi · Naples, FL · 5 of 5 stars
Nearest hospital emergency rooms
- Physicians Regional Medical Center - Pine Ridge6.2 mi · Naples, FL · Acute Care Hospital
- Naples Community Hospital11 mi · Naples, FL · Acute Care Hospital
- Gulf Coast Medical Center Lee Health17 mi · Fort Myers, FL · Acute Care Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13