Quick answers
- Where is Avina on 32nd?
- 8633 32nd Ave, Kenosha, WI 53142, in Kenosha County, Wisconsin.
- What is the phone number of Avina on 32nd?
- (262) 694-8300, as listed by Medicare (CMS).
- What is the Medicare star rating of Avina on 32nd?
- Medicare overall rating: 1 out of 5 stars (CMS data updated 2026-10-01).
- Has Avina on 32nd been fined?
- Medicare lists 1 fine totaling $26,322.
- What did inspectors find at Avina on 32nd?
- In its last three inspection cycles (October 26, 2023 to June 30, 2026), Medicare lists 37 health citations; the most serious was level J. 1 was level G or higher (actual harm or immediate jeopardy). See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (October 26, 2023 to June 30, 2026), Avina on 32nd had 37 health citations; the most serious was level J (immediate jeopardy to resident health or safety). 1 of them was level G or higher (actual harm or immediate jeopardy). It was fined $26,322 in total (1 fine, the latest on November 20, 2024). Nurse staffing is 3.04 hours per resident per day; the Wisconsin average is 4.25 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: June 30, 2026 — 12 health citations
Inspections in this cycle: December 3, 2025 (complaint investigation); June 30, 2026 (complaint investigation); June 30, 2026 (standard health inspection).
Show 12 citations (levels A to F, no actual harm)
F0801 Level F
“Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.”
F0851 Level F
“Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.”
F0607 Level E
“Develop and implement policies and procedures to prevent abuse, neglect, and theft.”
F0585 Level E
“Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.”
F0605 Level D
“Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.”
F0609 Level D
“Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”
F0610 Level D
“Respond appropriately to all alleged violations.”
F0687 Level D
“Provide appropriate foot care.”
F0700 Level D
“Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.”
F0602 Level D
“Protect each resident from the wrongful use of the resident's belongings or money.”
F0609 Level D
“Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”
F0732 Level C
“Post nurse staffing information every day.”
Previous cycle: November 20, 2024 — 9 health citations
Inspections in this cycle: November 20, 2024 (complaint investigation); November 20, 2024 (standard health inspection); May 29, 2025 (complaint investigation).
F0689 Level J
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
immediate jeopardy to resident health or safety; isolated (a few residents) · Quality of Life and Care Deficiencies
Show 8 less serious citations (levels A to F)
F0812 Level F
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0602 Level E
“Protect each resident from the wrongful use of the resident's belongings or money.”
F0584 Level E
“Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.”
F0554 Level D
“Allow residents to self-administer drugs if determined clinically appropriate.”
F0690 Level D
“Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.”
F0697 Level D
“Provide safe, appropriate pain management for a resident who requires such services.”
F0755 Level D
“Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.”
F0880 Level D
“Provide and implement an infection prevention and control program.”
Earlier cycle: October 26, 2023 — 16 health citations
Inspections in this cycle: October 26, 2023 (complaint investigation); October 26, 2023 (standard health inspection); February 9, 2024 (complaint investigation); September 17, 2024 (complaint investigation).
Show 16 citations (levels A to F, no actual harm)
F0727 Level F
“Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.”
F0925 Level F
“Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.”
F0584 Level E
“Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.”
F0661 Level E
“Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.”
F0584 Level E
“Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.”
F0686 Level D
“Provide appropriate pressure ulcer care and prevent new ulcers from developing.”
F0880 Level D
“Provide and implement an infection prevention and control program.”
F0572 Level D
“Give residents a notice of rights, rules, services and charges.”
F0610 Level D
“Respond appropriately to all alleged violations.”
F0677 Level D
“Provide care and assistance to perform activities of daily living for any resident who is unable.”
F0745 Level D
“Provide medically-related social services to help each resident achieve the highest possible quality of life.”
F0825 Level D
“Provide or get specialized rehabilitative services as required for a resident.”
F0582 Level D
“Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.”
F0695 Level D
“Provide safe and appropriate respiratory care for a resident when needed.”
F0755 Level D
“Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.”
F0814 Level C
“Dispose of garbage and refuse properly.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (36)
K0291 Level F
“Install emergency lighting that can last at least 1 1/2 hours.”
K0712 Level F
“Have simulated fire drills held at unexpected times.”
K0918 Level F
“Have generator or other power source capable of supplying service within 10 seconds.”
K0321 Level E
“Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.”
K0521 Level E
“Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.”
K0324 Level D
“Provide properly protected cooking facilities.”
K0923 Level D
“Have proper medical gas storage and administration areas.”
K0293 Level F
“Have properly located and lighted "Exit" signs.”
K0324 Level F
“Provide properly protected cooking facilities.”
K0914 Level F
“Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.”
K0211 Level E
“Keep aisles, corridors, and exits free of obstruction in case of emergency.”
K0345 Level E
“Have approved installation, maintenance and testing program for fire alarm systems.”
K0353 Level E
“Inspect, test, and maintain automatic sprinkler systems.”
K0355 Level E
“Properly select, install, inspect, or maintain portable fire extinguishes.”
K0363 Level E
“Install corridor and hallway doors that block smoke.”
K0374 Level E
“Install smoke barrier doors that can resist smoke for at least 20 minutes.”
K0372 Level D
“Ensure smoke barriers are constructed to a 1 hour fire resistance rating.”
K0923 Level D
“Have proper medical gas storage and administration areas.”
E0004 Level F
“Develop and maintain an Emergency Preparedness Program (EP).”
E0039 Level F
“Conduct testing and exercise requirements.”
K0354 Level F
“Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.”
K0521 Level F
“Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.”
K0712 Level F
“Have simulated fire drills held at unexpected times.”
K0761 Level F
“To conduct inspection, testing and maintenance of fire doors by qualified individuals.”
K0914 Level F
“Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.”
K0918 Level F
“Have generator or other power source capable of supplying service within 10 seconds.”
K0222 Level E
“Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.”
K0271 Level E
“Have exits that are accessible at all times.”
K0372 Level E
“Ensure smoke barriers are constructed to a 1 hour fire resistance rating.”
K0374 Level E
“Install smoke barrier doors that can resist smoke for at least 20 minutes.”
K0781 Level E
“Have restrictions on the use of portable space heaters.”
K0291 Level D
“Install emergency lighting that can last at least 1 1/2 hours.”
K0324 Level D
“Provide properly protected cooking facilities.”
K0511 Level D
“Have properly installed electrical wiring and gas equipment.”
K0741 Level D
“Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.”
K0920 Level D
“Ensure proper usage of power strips and extension cords.”
Fines and payment denials
Total fines over about the last three years: $26,322 (1 fine). A payment denial means Medicare stopped paying for new admissions for a time.
| Date | Penalty | Amount or length |
|---|---|---|
| November 20, 2024 | Fine | $26,322 |
Source: Medicare (CMS) Penalties file, data updated October 1, 2026.
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | Wisconsin | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 0.51 | 0.98 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.84 | 0.65 | 0.86 |
| Nurse aide hours per resident per day | 1.68 | 2.61 | 2.35 |
| Total nurse staff hours per resident per day | 3.04 | 4.25 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 2.56 | 3.75 | 3.43 |
| RN hours per resident per day on the weekend | 0.34 | 0.66 | 0.48 |
| Nursing staff turnover (per year) | 48.6% | 46.7% | 45.3% |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Part of a group of 10 nursing homes: Avina Healthcare.
Legal business name: Crossroads Care Center of Kenosha.
Owners and managers Medicare lists (2)
| Name | Role | Share | Since |
|---|---|---|---|
| Brandman, Gittel | Direct owner | 40% | October 31, 2017 |
| Rebel, Igor | Direct owner | 20% | October 22, 2021 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 110 |
| Average residents per day | 57.6 |
| Takes part in | Medicare and Medicaid |
| Ownership | For profit – limited liability company |
| Group or chain (affiliated entity) | Avina Healthcare |
| Legal business name | Crossroads Care Center of Kenosha |
| First approved by Medicare/Medicaid | 1977-03-28 |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 8633 32nd Ave, Kenosha, WI 53142 |
| County | Kenosha County |
| State | Wisconsin |
| Phone | (262) 694‑8300 |
| CMS Certification Number | 525282 |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Sheridan Health and Rehabilitation Center1.1 mi · Kenosha, WI · 2 of 5 stars
- Clairidge House2.4 mi · Kenosha, WI · 2 of 5 stars
- Avina of Kenosha3.7 mi · Kenosha, WI · 2 of 5 stars
- Brookside Care Center3.7 mi · Kenosha, WI · 5 of 5 stars
- Waters Edge Health and Rehabilitation Center4.2 mi · Kenosha, WI · 1 of 5 stars
Nearest hospital emergency rooms
- Froedtert South Inc.2.4 mi · Kenosha, WI · Acute Care Hospital
- Aurora Medical Center Kenosha2.4 mi · Kenosha, WI · Acute Care Hospital
- Midwestern Region Medical Center, Inc7.0 mi · Zion, IL · Acute Care Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13