Quick answers
- Where is Arc at Sangamon Valley?
- 3400 West Washington, Springfield, IL 62711, in Sangamon County, Illinois.
- What is the phone number of Arc at Sangamon Valley?
- (217) 787-9600, as listed by Medicare (CMS).
- What is the Medicare star rating of Arc at Sangamon Valley?
- Medicare overall rating: 1 out of 5 stars (CMS data updated 2026-10-01).
- Has Arc at Sangamon Valley been fined?
- Medicare lists 6 fines totaling $599,195 and 3 payment denials.
- What did inspectors find at Arc at Sangamon Valley?
- In its last three inspection cycles (May 26, 2022 to May 21, 2026), Medicare lists 76 health citations; the most serious was level J. 14 were level G or higher (actual harm or immediate jeopardy). See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (May 26, 2022 to May 21, 2026), Arc at Sangamon Valley had 76 health citations; the most serious was level J (immediate jeopardy to resident health or safety). 14 of them were level G or higher (actual harm or immediate jeopardy). It was fined $599,195 in total (6 fines, the latest on February 11, 2026) and had 3 Medicare payment denials. Nurse staffing is 3.12 hours per resident per day; the Illinois average is 3.47 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: September 26, 2024 — 18 health citations
Inspections in this cycle: September 26, 2024 (standard health inspection); October 16, 2025 (complaint investigation); February 11, 2026 (complaint investigation); May 21, 2026 (complaint investigation).
F0689 Level G
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
actual harm to residents; isolated (a few residents) · Quality of Life and Care Deficiencies
F0550 Level G
“Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.”
actual harm to residents; isolated (a few residents) · Resident Rights Deficiencies
F0692 Level G
“Provide enough food/fluids to maintain a resident's health.”
actual harm to residents; isolated (a few residents) · Quality of Life and Care Deficiencies
Show 15 less serious citations (levels A to F)
F0725 Level F
“Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.”
F0812 Level F
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0677 Level E
“Provide care and assistance to perform activities of daily living for any resident who is unable.”
F0880 Level E
“Provide and implement an infection prevention and control program.”
F0584 Level D
“Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.”
F0677 Level D
“Provide care and assistance to perform activities of daily living for any resident who is unable.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0690 Level D
“Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.”
F0760 Level D
“Ensure that residents are free from significant medication errors.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0908 Level D
“Keep all essential equipment working safely.”
F0582 Level D
“Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.”
F0690 Level D
“Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.”
F0756 Level D
“Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.”
F0881 Level D
“Implement a program that monitors antibiotic use.”
Previous cycle: June 23, 2023 — 27 health citations
Inspections in this cycle: June 23, 2023 (standard health inspection); February 6, 2025 (complaint investigation); March 6, 2025 (complaint investigation); April 23, 2025 (complaint investigation); May 5, 2025 (complaint investigation); May 15, 2025 (complaint investigation); July 1, 2025 (complaint investigation); July 23, 2025 (complaint investigation); August 1, 2025 (complaint investigation).
F0686 Level J
“Provide appropriate pressure ulcer care and prevent new ulcers from developing.”
immediate jeopardy to resident health or safety; isolated (a few residents) · Quality of Life and Care Deficiencies
F0692 Level G
“Provide enough food/fluids to maintain a resident's health.”
actual harm to residents; isolated (a few residents) · Quality of Life and Care Deficiencies
F0684 Level G
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
actual harm to residents; isolated (a few residents) · Quality of Life and Care Deficiencies
F0689 Level G
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
actual harm to residents; isolated (a few residents) · Quality of Life and Care Deficiencies
F0697 Level G
“Provide safe, appropriate pain management for a resident who requires such services.”
actual harm to residents; isolated (a few residents) · Quality of Life and Care Deficiencies
Show 22 less serious citations (levels A to F)
F0725 Level F
“Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.”
F0727 Level F
“Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.”
F0725 Level F
“Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.”
F0689 Level E
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0812 Level E
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0697 Level D
“Provide safe, appropriate pain management for a resident who requires such services.”
F0755 Level D
“Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.”
F0580 Level D
“Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0584 Level D
“Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0655 Level D
“Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted”
F0677 Level D
“Provide care and assistance to perform activities of daily living for any resident who is unable.”
F0609 Level D
“Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”
F0610 Level D
“Respond appropriately to all alleged violations.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0725 Level D
“Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.”
F0804 Level D
“Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.”
F0686 Level D
“Provide appropriate pressure ulcer care and prevent new ulcers from developing.”
F0609 Level D
“Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”
F0550 Level D
“Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.”
Earlier cycle: May 26, 2022 — 31 health citations
Inspections in this cycle: May 26, 2022 (standard health inspection); October 24, 2023 (complaint investigation); November 8, 2023 (complaint investigation); November 16, 2023 (complaint investigation); December 11, 2023 (complaint investigation); March 20, 2024 (complaint investigation); April 8, 2024 (complaint investigation); May 30, 2024 (complaint investigation); July 11, 2024 (complaint investigation); August 19, 2024 (complaint investigation).
F0686 Level G
“Provide appropriate pressure ulcer care and prevent new ulcers from developing.”
actual harm to residents; isolated (a few residents) · Quality of Life and Care Deficiencies
F0580 Level G
“Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.”
actual harm to residents; isolated (a few residents) · Resident Rights Deficiencies
F0684 Level G
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
actual harm to residents; isolated (a few residents) · Quality of Life and Care Deficiencies
F0600 Level G
“Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.”
actual harm to residents; isolated (a few residents) · Freedom from Abuse, Neglect, and Exploitation Deficiencies
F0684 Level G
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
actual harm to residents; isolated (a few residents) · Quality of Life and Care Deficiencies
F0684 Level G
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
actual harm to residents; isolated (a few residents) · Quality of Life and Care Deficiencies
Show 25 less serious citations (levels A to F)
F0732 Level F
“Post nurse staffing information every day.”
F0550 Level E
“Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.”
F0725 Level E
“Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.”
F0725 Level E
“Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.”
F0677 Level E
“Provide care and assistance to perform activities of daily living for any resident who is unable.”
F0690 Level E
“Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.”
F0558 Level D
“Reasonably accommodate the needs and preferences of each resident.”
F0600 Level D
“Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.”
F0607 Level D
“Develop and implement policies and procedures to prevent abuse, neglect, and theft.”
F0609 Level D
“Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”
F0610 Level D
“Respond appropriately to all alleged violations.”
F0602 Level D
“Protect each resident from the wrongful use of the resident's belongings or money.”
F0755 Level D
“Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0690 Level D
“Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.”
F0609 Level D
“Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0610 Level D
“Respond appropriately to all alleged violations.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0578 Level D
“Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.”
F0677 Level D
“Provide care and assistance to perform activities of daily living for any resident who is unable.”
F0690 Level D
“Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.”
F0558 Level D
“Reasonably accommodate the needs and preferences of each resident.”
F0609 Level D
“Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”
F0610 Level D
“Respond appropriately to all alleged violations.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (21)
E0037 Level F
“Establish staff and initial training requirements.”
E0039 Level F
“Conduct testing and exercise requirements.”
K0353 Level F
“Inspect, test, and maintain automatic sprinkler systems.”
K0711 Level F
“Provide a written emergency evacuation plan.”
K0712 Level F
“Have simulated fire drills held at unexpected times.”
K0918 Level F
“Have generator or other power source capable of supplying service within 10 seconds.”
K0761 Level E
“To conduct inspection, testing and maintenance of fire doors by qualified individuals.”
E0004 Level F
“Develop and maintain an Emergency Preparedness Program (EP).”
E0013 Level F
“Develop Emergency Preparedness policies and procedures.”
E0029 Level F
“Develop a communication plan.”
E0036 Level F
“Establish emergency prep training and testing.”
E0037 Level F
“Establish staff and initial training requirements.”
K0711 Level F
“Provide a written emergency evacuation plan.”
K0712 Level F
“Have simulated fire drills held at unexpected times.”
K0914 Level F
“Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.”
K0918 Level F
“Have generator or other power source capable of supplying service within 10 seconds.”
K0324 Level E
“Provide properly protected cooking facilities.”
K0761 Level E
“To conduct inspection, testing and maintenance of fire doors by qualified individuals.”
K0920 Level E
“Ensure proper usage of power strips and extension cords.”
K0923 Level E
“Have proper medical gas storage and administration areas.”
K0363 Level E
“Install corridor and hallway doors that block smoke.”
Fines and payment denials
Total fines over about the last three years: $599,195 (6 fines). A payment denial means Medicare stopped paying for new admissions for a time.
| Date | Penalty | Amount or length |
|---|---|---|
| February 11, 2026 | Fine | $65,800 |
| October 16, 2025 | Fine | $14,505 |
| April 23, 2025 | Fine | $291,740 |
| April 23, 2025 | Payment denial | from June 3, 2025, 63 days |
| September 26, 2024 | Fine | $64,857 |
| September 26, 2024 | Payment denial | from October 23, 2024, 12 days |
| March 20, 2024 | Fine | $64,234 |
| October 24, 2023 | Fine | $98,059 |
| October 24, 2023 | Payment denial | from November 16, 2023, 32 days |
Source: Medicare (CMS) Penalties file, data updated October 1, 2026.
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | Illinois | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 0.34 | 0.71 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.74 | 0.64 | 0.86 |
| Nurse aide hours per resident per day | 2.04 | 2.12 | 2.35 |
| Total nurse staff hours per resident per day | 3.12 | 3.47 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 2.84 | 3.08 | 3.43 |
| RN hours per resident per day on the weekend | 0.24 | 0.55 | 0.48 |
| Nursing staff turnover (per year) | 66.9% | 43.7% | 45.3% |
| RN turnover (per year) | 72.7% | 41.5% | 42.5% |
| Administrators who left in the last year | 4.0 | 0.5 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Part of a group of 25 nursing homes: Arcadia Care.
Legal business name: Arc at Sangamon Valley LLC.
Owners and managers Medicare lists (7)
| Name | Role | Share | Since |
|---|---|---|---|
| Aperion Care Exec Holdings LLC | Direct owner | NOT APPLICABLE | February 1, 2025 |
| David a Berkowitz Delta Trust | Direct owner | NOT APPLICABLE | February 1, 2025 |
| Joshua Hofffman TR Joshua Hoffman Ttee | Direct owner | NOT APPLICABLE | February 1, 2025 |
| Yosef Meystel Delta Trust | Direct owner | NOT APPLICABLE | February 1, 2025 |
| Goldfarb, Brian | Direct owner | NOT APPLICABLE | February 1, 2025 |
| Seitler, Dovid | Direct owner | NOT APPLICABLE | February 1, 2025 |
| Arcadia Care Management LLC | Management company (operational or managerial control) | NOT APPLICABLE | February 1, 2025 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 171 |
| Average residents per day | 124.7 |
| Takes part in | Medicare and Medicaid |
| Ownership | Non-profit – corporation |
| Group or chain (affiliated entity) | Arcadia Care |
| Legal business name | Arc at Sangamon Valley LLC |
| First approved by Medicare/Medicaid | 2002-04-01 |
| Part of a continuing care retirement community | Yes |
| Resident and family councils | Resident and family councils |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 3400 West Washington, Springfield, IL 62711 |
| County | Sangamon County |
| State | Illinois |
| Phone | (217) 787‑9600 |
| CMS Certification Number | 146026 |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Springfield Suites Rehab and Nursing1.0 mi · Springfield, IL · 3 of 5 stars
- Regency Care1.4 mi · Springfield, IL · 1 of 5 stars
- Concordia Village Care Center2.2 mi · Springfield, IL · 5 of 5 stars
- Arcadia Care on the Hill2.9 mi · Springfield, IL · 1 of 5 stars
- Avenues at Springfield4.9 mi · Springfield, IL · 2 of 5 stars
Nearest hospital emergency rooms
- Memorial Medical Center3.4 mi · Springfield, IL · Acute Care Hospital
- St Johns Hospital3.9 mi · Springfield, IL · Acute Care Hospital
- Taylorville Memorial Hospital28 mi · Taylorville, IL · Critical Access Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13