Quick answers
- Where is Arbors at Stow?
- 2910 L'ermitage Pl, Stow, OH 44224, in Summit County, Ohio.
- What is the phone number of Arbors at Stow?
- (330) 688-1188, as listed by Medicare (CMS).
- What is the Medicare star rating of Arbors at Stow?
- Medicare overall rating: 2 out of 5 stars (CMS data updated 2026-10-01).
- Has Arbors at Stow been fined?
- Medicare lists 3 fines totaling $146,510 and 2 payment denials.
- What did inspectors find at Arbors at Stow?
- In its last three inspection cycles (August 17, 2023 to March 25, 2026), Medicare lists 42 health citations; the most serious was level J. 4 were level G or higher (actual harm or immediate jeopardy). See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (August 17, 2023 to March 25, 2026), Arbors at Stow had 42 health citations; the most serious was level J (immediate jeopardy to resident health or safety). 4 of them were level G or higher (actual harm or immediate jeopardy). It was fined $146,510 in total (3 fines, the latest on January 15, 2025) and had 2 Medicare payment denials. Nurse staffing is 3.75 hours per resident per day; the Ohio average is 3.71 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: March 25, 2026 — 15 health citations
Inspections in this cycle: March 25, 2026 (complaint investigation); March 25, 2026 (standard health inspection).
Show 15 citations (levels A to F, no actual harm)
F0812 Level F
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0607 Level E
“Develop and implement policies and procedures to prevent abuse, neglect, and theft.”
F0609 Level E
“Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”
F0684 Level E
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0805 Level E
“Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.”
F0919 Level E
“Make sure that a working call system is available in each resident's bathroom and bathing area.”
F0921 Level E
“Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.”
F0569 Level D
“Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.”
F0600 Level D
“Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0697 Level D
“Provide safe, appropriate pain management for a resident who requires such services.”
F0740 Level D
“Ensure each resident must receive and the facility must provide necessary behavioral health care and services.”
F0842 Level D
“Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.”
F0880 Level D
“Provide and implement an infection prevention and control program.”
F0730 Level C
“Observe each nurse aide's job performance and give regular training.”
Previous cycle: January 15, 2025 — 15 health citations
Inspections in this cycle: October 24, 2024 (complaint investigation); November 21, 2024 (complaint investigation); January 15, 2025 (complaint investigation); January 15, 2025 (standard health inspection).
F0692 Level G
“Provide enough food/fluids to maintain a resident's health.”
actual harm to residents; isolated (a few residents) · Quality of Life and Care Deficiencies
F0686 Level G
“Provide appropriate pressure ulcer care and prevent new ulcers from developing.”
actual harm to residents; isolated (a few residents) · Quality of Life and Care Deficiencies
Show 13 less serious citations (levels A to F)
F0812 Level F
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0584 Level E
“Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.”
F0880 Level E
“Provide and implement an infection prevention and control program.”
F0677 Level D
“Provide care and assistance to perform activities of daily living for any resident who is unable.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0756 Level D
“Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.”
F0761 Level D
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
F0825 Level D
“Provide or get specialized rehabilitative services as required for a resident.”
F0842 Level D
“Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0600 Level D
“Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.”
F0623 Level D
“Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.”
F0625 Level D
“Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.”
Earlier cycle: August 17, 2023 — 12 health citations
Inspections in this cycle: August 17, 2023 (standard health inspection); April 5, 2024 (complaint investigation); May 22, 2024 (complaint investigation); June 18, 2024 (complaint investigation); September 24, 2024 (complaint investigation).
F0760 Level J
“Ensure that residents are free from significant medication errors.”
immediate jeopardy to resident health or safety; isolated (a few residents) · Pharmacy Service Deficiencies
F0689 Level G
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
actual harm to residents; isolated (a few residents) · Quality of Life and Care Deficiencies
Show 10 less serious citations (levels A to F)
F0584 Level E
“Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.”
F0609 Level D
“Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”
F0550 Level D
“Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.”
F0578 Level D
“Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.”
F0609 Level D
“Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0690 Level D
“Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.”
F0697 Level D
“Provide safe, appropriate pain management for a resident who requires such services.”
F0725 Level D
“Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.”
F0607 Level C
“Develop and implement policies and procedures to prevent abuse, neglect, and theft.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (11)
K0372 Level F
“Ensure smoke barriers are constructed to a 1 hour fire resistance rating.”
K0521 Level F
“Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.”
K0345 Level E
“Have approved installation, maintenance and testing program for fire alarm systems.”
K0511 Level E
“Have properly installed electrical wiring and gas equipment.”
K0132 Level F
“Meet requirements for outpatient facilities located next to inpatient facilities separated by fire resistive construction.”
K0353 Level F
“Inspect, test, and maintain automatic sprinkler systems.”
K0923 Level F
“Have proper medical gas storage and administration areas.”
K0363 Level E
“Install corridor and hallway doors that block smoke.”
K0345 Level F
“Have approved installation, maintenance and testing program for fire alarm systems.”
K0222 Level E
“Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.”
K0741 Level E
“Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.”
Fines and payment denials
Total fines over about the last three years: $146,510 (3 fines). A payment denial means Medicare stopped paying for new admissions for a time.
| Date | Penalty | Amount or length |
|---|---|---|
| January 15, 2025 | Fine | $80,350 |
| January 15, 2025 | Payment denial | from February 13, 2025, 25 days |
| September 24, 2024 | Fine | $47,927 |
| September 24, 2024 | Payment denial | from October 22, 2024, 51 days |
| May 22, 2024 | Fine | $18,233 |
Source: Medicare (CMS) Penalties file, data updated October 1, 2026.
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | Ohio | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 0.51 | 0.64 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.85 | 0.95 | 0.86 |
| Nurse aide hours per resident per day | 2.38 | 2.12 | 2.35 |
| Total nurse staff hours per resident per day | 3.75 | 3.71 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 3.37 | 3.29 | 3.43 |
| RN hours per resident per day on the weekend | 0.41 | 0.43 | 0.48 |
| Nursing staff turnover (per year) | 53.4% | 49.0% | 45.3% |
| RN turnover (per year) | 55.0% | 44.4% | 42.5% |
| Administrators who left in the last year | 1.0 | 0.6 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Part of a group of 16 nursing homes: Arbors at Ohio.
Legal business name: Stow Opco LLC.
Owners and managers Medicare lists (7)
| Name | Role | Share | Since |
|---|---|---|---|
| Ark Opco Group, LLC | Direct owner | 100% | July 1, 2015 |
| B&Y Healthcare S Corp | Indirect owner | — | July 1, 2015 |
| B&Y Trust | Indirect owner | — | July 1, 2015 |
| Cody Healthcare S Corp | Indirect owner | — | July 1, 2015 |
| Craig Flashner 2007 Trust | Indirect owner | — | July 1, 2015 |
| Noble Healthcare Management, LLC | Management company (operational or managerial control) | NOT APPLICABLE | July 1, 2015 |
| Prestige Administrative Services, LLC | Management company (operational or managerial control) | NOT APPLICABLE | January 1, 2016 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 145 |
| Average residents per day | 126.5 |
| Takes part in | Medicare and Medicaid |
| Ownership | For profit – corporation |
| Group or chain (affiliated entity) | Arbors at Ohio |
| Legal business name | Stow Opco LLC |
| First approved by Medicare/Medicaid | 1988-10-20 |
| Resident and family councils | Resident and family councils |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 2910 L'ermitage Pl, Stow, OH 44224 |
| County | Summit County |
| State | Ohio |
| Phone | (330) 688‑1188 |
| CMS Certification Number | 365720 |
| Name in Medicare records | ARBORS AT STOW |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Majestic Care of Kent1.3 mi · Kent, OH · 2 of 5 stars
- The Pavilion at Stow for Nursing and Rehabilitatio2.1 mi · Stow, OH · 4 of 5 stars
- Hudson Springs Nursing and Rehab2.5 mi · Stow, OH · 3 of 5 stars
- Heather Knoll Retirement Village3.6 mi · Tallmadge, OH · 5 of 5 stars
- Altercare of Cuyahoga Falls Center for Rehab & Nursin3.9 mi · Cuyahoga Falls, OH · 3 of 5 stars
Nearest hospital emergency rooms
- Summa Western Reserve Hospital5.9 mi · Cuyahoga Falls, OH · Acute Care Hospital
- Akron Children's Hospital8.3 mi · Akron, OH · Children's Hospital
- University Hospitals Portage Medical Center8.5 mi · Ravenna, OH · Acute Care Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13